How to treat the property employees yelling at the owners and charging water fees savagely?

What do you think of this house? Is it used to help solve residents' problems, protect residents' property safety and so on? Every year, everyone pays the full property fee regularly in order to have a good accommodation environment. But I didn't expect to pay for the property. In fact, it is facing residents. Is the gap big? What the hell is going on here?

I have a video circulating. It was taken by residents. In the video. After the property started, two employees knocked on the door of the accommodation. After some unfriendly remarks, the two sides escalated their words and began to export foul language. The property in this video belongs to Vanke's property company.

The main reason for making the video was that the property owner owed 1000 yuan at that time. The reason for not paying is that he was not at home for a few days during the epidemic, but he incurred water charges. The owner thinks this is unreasonable. The owner said that it had been fed back to the property management company after the first test. And asked to go directly to court procedures to solve the problem.

However, after listening to his words, the property staff became very bad and began to scold the owners. And when it comes to people paying, what do you mean you don't say? We all provide services, so you must pay us, do you hear? Where's your face? You are so worthy of all the owners' mothers, let us just hang you?

The scene was once tense. After the video came out, the TV media made relevant reports. Some owners gathered at the property office to ask for explanations, and the owners were not evacuated until the police came forward.

Vanke also made a critical public relations and responded at the first time. This incident was the fault of their employees, who corrected it at the first time and should publicly apologize to the owner. Major customers in South China. I also led my colleagues in the property to visit the owners to express my comfort. It is reported that the staff of related facilities have also been. Be removed from office. ?