Personal Work Summary of Property Management Office

Time flies, time flies, and a piece of work has ended. What achievements are worth sharing in retrospect? Make a work summary. So, do you know anything about job summary? The following is my personal summary of the work of the Property Management Office (five general remarks), for your reference, hoping to help friends in need.

Personal Work Summary of Property Management Office 1: Time flies. I've been working for almost three years in a blink of an eye. Looking back on my work in these three years, I have gained a lot and felt a lot.

I took part in the property security work in April 20xx. I feel that the property security work is different from my previous understanding during this period. In the past, my understanding of property safety work was not comprehensive enough. I simply regard it as standing guard, walking around while patrolling, and registering and guiding passing vehicles. Through this period of personal practice, I have a new and higher understanding of property safety work. Combined with my own work practice, I realized that:

First, the major events in the world must be done in detail:

This sentence means that if you want to achieve something, you must start with simple things and start with details. As a service industry, paying attention to etiquette means paying attention to details. For residents, more is respect and care. Property security is the service representative of the company, and my every move represents the image of the company. Residents often judge the quality and service level of property security according to their appearance, clothes, words and deeds. Therefore, our security guards should pay more attention to their gfd and manners, and leave a good first impression on residents.

Second, property safety should have good observation ability and adaptability.

At work, we should always observe the safety of the surrounding environment and the safety of people entering and leaving. As the property security guard of the sentry box, we should keep all possible dangers out of the door and create a safe and comfortable living environment for residents. This is my duty. Always strive to be meticulous, with all eyes and all ears.

Third, we should fully understand the ideological work of the players.

We should care for and care for team members, understand their thoughts, work and family, gradually cultivate their working feelings, win their trust and support, and thus stimulate their enthusiasm for work. Care about politics, trust in thought, teach at work and be considerate in life. Continuously improve the professional quality of team members. It is necessary to organize the team members to learn business in a planned way, check and urge the team members to make good use of equipment and fire fighting equipment to keep them in good working condition, guide the team members to keep pace with the times, improve their quality and change their concepts.

Personal work summary of property management office II. I am the property manager of the office building, and I am responsible for the work of the office building here. Looking back on my past work recently, I intend to make a summary of my own property work. The following is my summary:

Working in an office building, I mainly pay attention to the safety, equipment and external reception of the office building. I have done a good job in these tasks in the past year. This office building is for office use, mainly for people who need to work, so their safety must be paid attention to. All office workers have identities. They work here, and naturally there are many important materials stored here. Therefore, as the property here, I must protect their valuables and materials, and I must take fully prepared safety measures.

So this year I will check the equipment in the office building every month and replace the old one with the new one. If some office keys are accidentally lost, I will report to the leader for approval and replace them with new doors and locks to avoid being stolen by others. I have tested all the safes in the office building, and the bad ones have been replaced and the new ones have been bought, so as to ensure the safety of customers' materials. I also thoroughly investigated some desks and chairs, added, reduced and recycled all the discarded ones and put some new ones in specially purchased places. I will look at the electrical appliances and lights when customers come in and out of the office building to prevent office workers from delaying their working hours because they are broken or have no electricity.

When dealing with outsiders, I strictly control the people who enter the office building, register the information of visitors, be polite and serve others well. When strangers enter, I will verify their identity information. After that, I will let them into the office building, so as not to let some malicious people in and endanger the safety of others. When dealing with important customers, I will also verify their information first, and then do other things, so that people can take it in for a visit, so as to be honest with others and not look down on anyone easily. I do what property management should do.

Through the summary of this year, I feel that I can do better in this property and have greater expectations for the future. I hope I can manage the office building well, maintain the order of the office building, provide a better office environment for customers, get more people's praise, and help myself gain a foothold in the property. The summary has been completed, and I believe I can better contribute to the work of our office building in the future. I hope the leaders will give affirmation and support to my work. I will live up to your expectations, manage the property well and dedicate myself to this cause.

Personal work summary of the property management office 3 years passed through your fingers inadvertently, and it is another year in an instant. Looking back on the work of 20xx, under the correct guidance of the leaders of the property management company and with the strong cooperation of all the security guards, all the work of Ruiheyuan Security Team can be carried out step by step, especially in personnel management, public security management and fire control management, and the post discipline and manners of the security guards have been improved to a certain extent.

The work in 20xx years is summarized as follows:

First, I strictly demand that I abide by the company's rules and regulations, take the lead and be responsible for everything. As a security captain, I always adhere to the requirement of "hard work first, hard work on internal strength". I use my own practical actions to subtly influence and drive all the team members in my work, and at the same time, I constantly learn from myself to improve my business knowledge and writing level.

Second, strengthen the construction of the squad leader. The squad leader plays a vital role in the work and plays a demonstration role for the foreman. In order to improve the management level of the squad leader and team members and their ability to deal with various emergencies, all team members (especially recruits) will be trained irregularly every month. Because the training is in place, it not only reduces the complaint rate of the owner to the security team, but also achieves good results and establishes a good image of the company.

Third, pay attention to community safety:

Strengthen the management of foreign personnel, especially the unemployed people who rent in this community, and cooperate with the police station to do a good job of registration.

Of course, there are still many shortcomings and difficulties in our work, such as the loss of the owner's battery car, which has caused a certain negative impact on the company. Therefore, we cannot be proud of our achievements. Only by constantly improving their professional quality, strengthening business training and learning, and constantly improving the shortcomings in their work can we serve the company and the owners with more enthusiastic and high-quality work.

20xx years have passed, and we will usher in 20xx years with confidence. The new year means new opportunities and challenges. I firmly believe that the future of the property management company will be better under the wise decision and operation of the leadership of the property management company. As a member of the company, I will, as always, serve the company wholeheartedly and try my best to do my job well. If the captain's work can really be done well, then this. Only in this way, the team can be full of vigor and vitality, win the trust of the majority of owners, win a bigger property market, and contribute a little to the development and growth of Xiangsheng Group property company!

In 20xx, we will unite all the security team members, resolutely implement the work policy of the company leaders and live up to the expectations of the company leaders.

The personal work of the Property Management Office has been summarized for four years, and a new year is coming soon. In the next 20xx years, with the care and enthusiastic help of company leaders and colleagues, I successfully completed the corresponding work of reception at the front desk. Now, let's sum up our work in 20xx.

First, the basic content of the front desk work.

The work at the front desk is a post that requires patience and responsibility, and a warm and positive working attitude is very important. 20xx 165438+ 10, I started to be a receptionist, knowing that the receptionist is the first person to show the company's image. At work, in strict accordance with the company's requirements, tooling posts, facial features. Treat every visiting customer warmly and guide them to the relevant office enthusiastically. It provides convenience for the company and also provides convenience for customers. When answering the phone, listen to the customer's inquiry patiently and make corresponding answers as much as possible.

Second, the experience and lessons of the front desk work.

Before working in XXX enterprise, although I had experience in reception at the front desk, I still need to study and work hard. For example, in terms of comprehensive quality, the sense of responsibility and professionalism need to be further improved and the service concept needs to be further deepened. At work, I learned how to communicate better and how to be pragmatic and enterprising.

Third, the next step of the front desk.

Based on my love for the reception work at the front desk, I will strictly demand that I not only abide by the relevant work system of the company, but also treat my work positively and practically. Strive to improve the quality of work and enhance the sense of responsibility and dedication. I will further and better show my advantages, overcome my shortcomings, foster strengths and avoid weaknesses. Unite the company and colleagues to create better work performance for the company!

Summary of reception work at the property front desk: The front desk is called "front desk". I think before doing this job well, we must first have a correct understanding of this position, so as to better exert our potential to do it well and improve it. I don't think the front desk can be understood literally. It is just the facade of the company. As long as the appearance is beautifully decorated, it ignores its internal essence. This is precisely the most important thing. As the most intuitive embodiment of the company's overall image, the receptionist will leave a deep impression on callers and visitors, and their impression is not only on the receptionist, but also on the company as a whole, so the receptionist plays a very important role in the work process.

(1) The front desk is the centralized place for almost all information of the company and the main window for information circulation.

Through the front desk internship, we can help new employees to quickly understand the internal organizational structure of the company, and also help to strengthen the understanding of new and old customers of the company. As a receptionist, I think the receptionist should pay more attention to listening, thinking and reading when dealing with this information, because only in this way can she respond quickly when she receives a certain information. For example, when listening more, pay attention to whether there are colleagues talking on the phone in the office. When a phone call comes in to find this colleague, we can quickly convey this information to the other party and make reasonable treatment according to the urgency of the matter. In thinking more, we should pay attention to the information we have observed and heard, and think more about handling the caller's information within a scale. In reading more books, we should always pay attention to the flow of people within the company.

(2) The front desk customers are complex and diverse.

From company bosses and important customers to water delivery workers and cleaners, there is only one marketing method for these different customers, and that is direct sales. Therefore, in the process of work, the front desk staff must pay attention to their words and deeds, because every detail they do represents the image of the company, so they should take every customer seriously and serve them with the same enthusiasm and thoughtful service, so that customers can leave a beautiful and deep impression on themselves and the company. In this process, I think it is very important to treat each other as equals, because it is very difficult to identify each other's identity at the first time in the process of work, especially in the process of making phone calls or communicating with visitors. Therefore, only by maintaining a warm and positive attitude and thoughtful service can we treat every customer perfectly and let both parties enjoy happiness in communication.

(3) The front desk work is complicated.

In these miscellaneous work processes, we should be good at summing up, be diligent in thinking, gradually improve ourselves in the process of continuous learning, and gradually program and integrate these complex things. It's easy to correct your mishandling in time and try not to make the same mistake again. In fact, these things are easy to say, but it is not easy to really do this in practical work. Therefore, in the process of follow-up work, we should also pay attention to follow up ourselves. When doing a lot of things, we should consider the problem from the other side's point of view and try our best to satisfy our customers!

Personal Work Summary of Property Management Office 5 Since I transferred to X Property Management Office at the beginning of xx this year, I have worked hard to adapt to the new working environment and post, studied with an open mind, buried myself in my work, fulfilled my duties and successfully completed various tasks. The following is a summary of xx years:

First, consciously strengthen study and strive to adapt to work.

It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on your own work, earnestly perform your duties and do a good job in your personal life.

(1) Do financial work patiently and meticulously. Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets. First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management. The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements. In the aspect of recurrent expenditure, procurement, consumption and supervision are strictly controlled to prevent extravagance and waste, and reasonable suggestions are put forward.

(2) actively do a good job in copywriting management. I have been mainly engaged in office work for the past six months, and X's copywriting management is relatively fast. I mainly did the following two aspects: 1. Data entry and document arrangement. Because I used to do this job in the club when I was at school, everything is easier to do. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

(3) Do a good job of greening and maintenance seriously and responsibly.

Three. Main experience and gains

I have worked in xx for one year, completed some work and made some achievements. To sum up, I have the following experiences and gains:

(1) Only put yourself in a correct position and try to be familiar with the basic business.

(2) Only by actively integrating into the collective can we handle all aspects of the relationship.

(3) Only by adhering to the principle of implementing the system and carefully managing the accounts.

(D) Only by establishing a sense of service and strengthening communication and coordination. I think only by doing these four things can we really do this job well.

Fourth, there are shortcomings.

Due to less work practice and lack of relevant work experience, there are the following shortcomings in the work of xx years:

1) I don't know much about the contents of the agreement on property management service fees, especially some accounts in the past are not particularly timely, which has a certain impact on some work. In the new year, we must speed up our understanding of these accounts in order to carry out our work better;

2) The cost of meals in the canteen is not well grasped. In the new year, we should ask experienced colleagues in time;

3) The situation of community greening is more severe, and more efforts should be made in this respect in the new year;

4) Plan the future work so as to carry out the work better.