Job Recruitment Website - Property management - How to complain about the doorman of the community and how to judge the property quality of the community.
How to complain about the doorman of the community and how to judge the property quality of the community.
How to complain about the community doorman
Complain directly to the property management company, either in person, by letter or phone, or directly to the security management unit (usually the security company). The method is as before. It is best to have specific incidents, the contents of complaints should be clear, and relevant evidence should be kept. Before making a complaint, it is recommended to look at or understand the performance requirements of some security guards, so that the complaint will be more targeted.
How to judge the quality of residential property
1. Look at the doorman's attitude towards strangers.
At present, most residential areas are equipped with access control, and most of the places where access control is provided are guarded by guards. Property buyers can look at the doorman's attitude towards strangers when they look at the house. Generally speaking, if it is not the owner of the community, the doorman will often ask them for questions or register. If the quality of residential property service is high, then the staff of the property management office will naturally be strict and standardized, and the doorman's attitude towards strangers will not be bad.
2. Look at the security level.
In the residential area where we live, security is very important, so the defense level of the residential area is an important factor to judge the quality of the residential property. When looking at the house, buyers can know whether there are security patrols in the community, how many times they patrol every day, whether the fence is barbed, electronic pulse anti-theft system, closed-circuit monitoring without dead ends, whether it can be monitored 24 hours a day and so on.
3. Look at the cleanliness of the community.
When buyers observe the cleanliness of the community, they can see whether the trash can in the community is cleaned in the morning and evening, whether the green lawn is neat, and whether there is garbage on the sidewalk and driveway of the community. If there are sanitation workers cleaning up fallen leaves every day in the community and garbage trucks replacing trash cans every night, the property in such a community will generally not be bad.
4. Look at the status of various devices.
There will be some large mechanical and electrical equipment in the community. If the property regularly maintains these mechanical and electrical equipment, so that these equipment can maintain normal operation, then such a community will generally not be too bad. When buyers look at the house, they need to see whether the security door can be opened and closed normally and whether the elevator buttons and lamps are in good condition.
5. Look at the cleanliness of the external wall of the building.
Although the external wall cleaning is a very dangerous job, a good property management company will clean the external wall of the building once a year, even if it rarely does other facade trimming, it can make the external wall of the community look clean and tidy. Property buyers must look at whether there are obvious stains on the external walls of residential buildings when buying a house.
6. Look at the response speed of the property.
In order to ensure the safety of residential property owners, residential property repair and alarm calls should be answered 24 hours a day. If there is emergency maintenance, they should stay at home within half an hour. If it is a general maintenance, it should be handled within 1 day. If there is a complaint from the owner, it is generally a mid-range service within 3 days.
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