How to write the reply of property right limitation?

Examples of reference writing in this reply are as follows:

The writing of the reply of property right limitation is mainly based on the actual situation to explain and elaborate. The following is a sample reply: Dear merchant, your letter was received by the company on a certain day.

Regarding the power outage mentioned in the letter, the company has checked it in time, and now we reply as follows: On a certain day of a certain year, the power supply department failed to notify it, resulting in an abnormal power outage from a certain time to a certain time on that day, and the company recognizes it and will actively coordinate the losses caused to your company.

Our company will further understand and verify the remaining matters mentioned in the letter, and will actively negotiate with your company to solve them. I am writing to inform you.