How to answer the owner's property that lost things in the community?

Answer the owner according to the property service contract. For the owner to throw things in the community, it can be divided into the property loss of the owner's exclusive part (indoor) and the private property loss of the owner in the public area. In either case, it should be analyzed from the perspective of the responsibility of maintaining the public order of the property (because the property fee paid by the owner only includes the order maintenance fee, excluding the storage fee, and the property does not assume the storage responsibility).

The analysis is as follows: Whether the property should bear the responsibility depends on whether the property company fulfills the responsibility of maintaining order according to the property service contract (the property service contract is not equal to the custody contract), such as checking and registering people, cars and things, and patrolling by special personnel 24 hours a day. If the owner's personal and property damage is caused by his failure to perform his duties, he shall bear the corresponding liability for breach of contract (not liability for compensation) according to law. On the other hand, if all the obligations agreed in the contract to maintain order are fulfilled, he will not bear any responsibility.

Before communicating with the owner, you can prepare at least two documents as the supporting basis: the property service contract of this community, the Guiding Opinions on Using the title of "Order Maintainer" issued by China Materials Association [2008] 1, and if necessary, as an enterprise, you need to show the records of that day and other materials to prove that you have fulfilled your duties. Of course, you can also ask the owner to prove that the property responsibilities have not been fulfilled (not).