123 19 can I complain about water shortage?

The water supply unit supplies water, and you pay the water fee on time. In fact, there is a contractual relationship between you. If you stop water supply without authorization and cause losses, you can call to complain. 1. First find the property management company in the residential area and ask whether the property is under maintenance or not, and whether relevant business work is going on. 2. If the property management company can't reply, then contact the water supply company to see if the water supply company has any business work in or around the community and ask about the completion time of the work so as to make the next plan. 3. If the water company still can't give a clear answer or solve the problem for a long time, call the mayor's hotline or the municipal hotline to explain the relevant situation and put forward their own reasonable requirements. 4. 123 19 is the urban construction service hotline, which is the national public service telephone number for the construction industry determined by the Ministry of Construction and the Ministry of Information Industry, covering public transportation, water supply, gas, heating, construction market and other aspects.

Legal basis:

"People's Republic of China (PRC) Water Supply Law" Article 62 * * * Water supply enterprises shall always supply water to tap water users. If all or part of the water supply is stopped due to disasters, emergency measures or engineering construction, the water supply area and time shall be notified in advance and reported to the local competent department for verification; However, the water cut-off accident is related to the water supply law: if it happens temporarily, it can be reported afterwards. In case of special circumstances, if it is necessary to stop water supply continuously 12 hours or regularly, it shall first apply to the local competent department for approval and make an announcement. Users of tap water shall not demand any compensation for the loss of water supply mentioned in the preceding paragraph.