How can we improve the quality of property maintenance workers?

With people's higher and higher requirements for the quality of life, the requirements for the living environment are also higher

How can we improve the quality of property maintenance workers?

With people's higher and higher requirements for the quality of life, the requirements for the living environment are also higher and higher. As we all know, most people have a high awareness of rights protection at present. If the property manager does not understand management, it is likely to cause many complaints. Therefore, it is necessary to improve the management quality of property management personnel. So, how to improve the management quality of property management personnel?

Improve the management quality of property management personnel can start from the following points:

First, attach importance to the training of leading cadres in property management.

The Ministry of Construction and local governments attach great importance to the training and re-education of property managers, but most of the participants are middle-level and office managers, while the number of business leaders, especially the main leaders, is small. These people euphemistically say that they are afraid of affecting their work and cannot do without it. They often rely on old experience to do things, and they are difficult to master modern office tools such as computers, or even ignorant, and lack innovative spirit. Therefore, we must attach great importance to the training and learning of leading cadres in property management enterprises, so that they can master the professional knowledge and skills necessary for their jobs, lead all employees to innovate constantly, and improve the visibility and competitiveness of enterprises.

Second, pay attention to the re-education of property management practitioners.

In recent years, due to the unified requirements of the Ministry of Construction, the knowledge structure of property management personnel has also undergone profound changes, and the professional level has been greatly improved, which should be affirmed. However, with the rapid development of science and technology and the emergence of new things, property managers must constantly update their knowledge, learn new policies and regulations and master new office tools. The main method is to carry out regular education, accept new things and new ideas, and adapt to the needs of modern management.

Third, attract all kinds of talents with professional knowledge and skills.

Property management is still a new industry, and all kinds of professionals are scarce. Therefore, from the perspective of the long-term construction of enterprises, we should actively introduce college graduates to study for graduate students and put them into work practice to further enrich our practical experience. We should create a good working environment for them and give them generous material treatment. Promote them to leadership positions in time and entrust them with heavy responsibilities. Only in this way can we retain people, use good people, give full play to their advantages and fundamentally improve the quality of property management personnel.

Fourth, choose professional property management training institutions.

Driven by economic interests, property management training institutions abound, but the good and the bad are mixed. Others are affiliated, lacking teachers and experience in running schools, and there are many materials, high prices and short class hours. Often students can't learn real knowledge. Therefore, the property must carefully choose training institutions, and must choose training institutions with strong teachers' pertinence.

Improving the quality of property management personnel is a very heavy task, which needs long-term persistence. It is necessary to comprehensively educate property management personnel from all aspects, especially to train current property management personnel on customer complaints, so as to raise property management to a new level and meet the needs of modernization.

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