Job Recruitment Website - Property management - What are the effective ways to complain about the property?

What are the effective ways to complain about the property?

1, reporting property charges: managing a residential area, I am most afraid of being reported by the owner for charges. Owners report or complain about property management fees, then the city and district price departments will conduct inspections, which will bring inconvenience to the property. Therefore, the property is most afraid of reporting arbitrary charges.

2. Complain about water and electricity cut-off: The property has the right to charge the owner for water and electricity, but it cannot cut off water and electricity. It is illegal to cut off water and electricity for a property. Owners can go to water companies and power supply companies to reflect the situation, or they can complain to the real estate administrative departments at or above the county level.

3. Report the service quality of the property management company: If the owners are not satisfied with the management quality of the property management company, they can complain to the owners' committee. The owners' committee has the right to punish the property management company, and even change the property management company in serious cases.

What is the scope of property management?

1, house maintenance management, which is the main aspect of house management. Maintenance and management of the house and its equipment, ensure that the house and its equipment are applicable under normal circumstances, and will not be damaged due to unreasonable facilities and improper use, and keep the house and its equipment in good condition. Through the repair of houses, equipment and facilities, the service life of houses, equipment and facilities will be extended and natural elimination will be reduced. Give full play to the utility of houses and equipment and safeguard the legitimate rights and interests of property owners and users.

2. Greening management. Formulate and implement the regulations on greening management in residential areas to provide a warm and elegant living environment for property owners and users.

3. Health management. Provide high-quality sanitary environment areas for owners and users, and meet the housing needs of owners and users.

4. Public security management. Including the safety management of buildings and their equipment and facilities, the personal safety and property safety management of property owners and users, the formulation and implementation of safety measures such as fire prevention and theft prevention.

5. Vehicle traffic management. Management of main passages, parking spaces and facilities in residential areas.

6. Management of public municipal facilities. Entrusted to manage municipal facilities such as water supply, power supply, gas supply, heating, posts and telecommunications. , including collecting and paying related fees.

7. Management of illegal buildings. Cooperate with the competent department of illegal construction to report, supervise and manage illegal construction.

8. Various life services. Carry out routine services such as public corridors, roads outside buildings, public toilets, and garbage removal; Open up night parking lots, farmers' markets, tourism services, flower and seedling sales and other business services. Provide convenience for owners and users, increase income and make up for the shortage of management funds.