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Commitment letter of good faith management
Commitment to Honesty Management 1 In order to comprehensively strengthen commodity quality management, effectively protect consumers' legitimate rights and interests, and ensure the consumption safety of the broad masses of people, according to the requirements of the Consumer Protection Law and the Product Quality Law, we hereby make the following commitments to the society:
1. Consciously fulfill the obligations of commodity operators, ensure that the commodities they distribute meet the requirements of protecting personal and property safety, ensure the quality, performance, use and expiration date of the commodities they distribute, and consciously assume the responsibility of "three guarantees".
2. Do not sell goods that do not meet the requirements for protecting human health and personal and property safety.
3. Do not monopolize the supply of commodities, drive up prices, buy and sell by force, dominate the market, or force others to accept unequal or illegal trading conditions.
4, no adulteration, counterfeiting, shoddy, short weight, are not allowed to sell fake and shoddy products.
5. Do not sell toxic, harmful, ineffective, rotten and substandard goods.
6, do not use non-standard and unqualified measuring instruments to sell goods.
7. Do not sell goods that should be inspected and quarantined without inspection and quarantine or that fail to pass inspection and quarantine.
8. Do not sell goods that are prohibited from being listed or eliminated by the state.
9. Do not sell goods that are harmful to consumers' physical and mental health, and do not make misleading false propaganda on goods.
10. If this unit (individual) violates the above commitments, it will not only be punished by the relevant law enforcement departments, but also bear the losses caused to consumers according to law at this time.
1 1, and consciously accept the supervision of the administrative department for industry and commerce and relevant departments.
12, consciously accept the supervision of consumers.
Commitment:
Date: x year x month x day
The second part of the letter of commitment for honest management is to build a healthy and harmonious tourism market environment, adhere to honest management, create quality services and strive to be an honest travel agency. Xx youth travel agency solemnly promises "seven don't do" and "seven don't do" to the tourists in the city;
First, the travel agency integrity management service "seven do"
1, strictly abide by national laws and regulations, and adhere to the law. Timely and properly handle tourists' complaints and safeguard the legitimate rights and interests of tourists.
2. Travel agencies implement an appointment system for their employees to engage in travel agency business, strengthen the management of travel agency salesrooms and employees, and be responsible for their business behavior.
3. Sign labor contracts with travel agency employees, pay employees' wages and allowances on time, and shall not deduct the labor remuneration that employees should enjoy.
4. In the process of tourist reception service, choose a reputable ground travel agency to sign a contract with the coach company to standardize the service process.
5. Provide tourists with tourism products with consistent quality and value, truthfully introduce product information, and do not deceive guests.
6, the use of standardized tourism contract text, clear price, service standards and other matters, abide by the contract, fulfill service commitments, and consciously maintain the order of the tourism market.
7. Strengthen the management of production safety, implement the safety responsibility system, handle the liability insurance of travel agencies, and ensure the personal and property safety of tourists.
Two, the travel agency integrity management service "seven don't do"
1, do not operate beyond the scope, do not illegally transfer or transfer the travel agency business license in disguise, and do not engage in affiliated contracting.
2. Do not use vehicles that do not have tourism business qualifications and people who do not have a tour guide card or a tour guide card in society to receive tourists.
3, do not engage in "zero tour fee", "negative tour fee" and other unfair competition below the cost price.
4. Do not violate the contract, do not lower the service standard, and do not organize to participate in self-funded projects and shopping projects outside the contract.
5. Do not publish false travel information and advertisements, mislead tourists with vague language, and cheat customers.
6. Don't deliberately default on the tour fee, and don't infringe on the interests of the guests.
7. It is forbidden to introduce and provide tourists with content that harms national interests and national dignity, which contains ethnic, racial, religious and gender discrimination, obscenity, superstition, gambling and content prohibited by laws and regulations.
In order to establish a good atmosphere of legal operation, fair competition and honest hospitality in the travel agency industry in the city, continuously improve the service quality of running newspapers, standardize the order of the tourism market, better protect the legitimate rights and interests of tourism consumers, establish a good image of xx travel agency industry, advocate legal and fair competition of travel agencies, implement industry self-discipline and accept social supervision, we hereby make the following commitments:
First, be honest and trustworthy and put an end to fraud.
Adhere to the principles of honesty and trustworthiness, plain code and real price, fairness and legality, put an end to all kinds of fraud, carry forward the moral fashion of running by virtue, and create a market environment for honest tourism.
Second, the advertisement is true and the price is reasonable.
The tourist routes, items, time and other contents are clear, and the price is true and reasonable. Do not make or publish false advertisements, deceive and mislead tourists, enhance the transparency of advertisements, let tourists clearly understand their consumption, and issue formal invoices for tourists.
Third, abide by the contract and understand consumption.
Regardless of the individual or the team, resolutely implement the unified national standard contract text. Fill in the contract with comprehensive and clear contents and clear service standards, and establish a good corporate image of valuing contracts and keeping promises.
Fourth, standardize services and fulfill contracts.
Strictly fulfill the contract requirements, do not change, cancel, reduce or increase the service items without authorization, and do not lower the service standards casually. Respect the voluntary principle of tourists, do not coerce or induce to increase shopping and self-funded projects, and remind tourists to prevent being deceived.
Verb (abbreviation of verb) treats guests in a civilized way and abides by the law.
Actively provide and guide tourists to carry out tourism consumption activities that are beneficial to physical and mental health and conform to socialist spiritual civilization, do not introduce or provide projects that are explicitly prohibited by the state to tourists, do not organize and induce tourists to set foot in pornographic and unhealthy places, help tourists enhance their self-protection awareness, and guide healthy, civilized and mature tourism consumption.
Six, love their jobs, establish an image.
Advocate professionalism, be skilled in tour guide business, and be enthusiastic and sincere in hospitality. Civilized language, beautiful explanation and thoughtful service. We should do our duty, remind tourists at any time, prevent all kinds of accidents, put an end to accepting kickbacks without permission, actively establish the image of excellent tour guides, and resolutely put an end to illegal acts of hiring unlicensed tour guides.
Seven, quality service, brand building
Provide beautiful, safe and high-quality environment and services for tourists, earnestly solicit feedback from tourists and continuously improve the service level. Treat tourists' complaints seriously and responsibly, and actively cooperate with relevant departments to properly handle them.
Eight, strengthen self-discipline and maintain order.
Adhere to law-abiding business, strengthen industry self-discipline, conduct business in strict accordance with the approved business scope, and do not set up tourism branches, business departments or offices without permission. Never engage in zero or negative tour fee business, oppose fraudulent acts such as taking funds, defaulting on accounts and evading debts, and maintain the order of the tourism market.
Nine, cooperative management, honesty and trustworthiness
In the course of operation, we will seriously sign perfect cooperative operation contracts with legally qualified travel agencies and local travel agencies, which clearly define the rights, business and liability for breach of contract of both parties, so as to achieve cooperative operation, high-quality service, honesty and trustworthiness.
10. Prohibition and obedience to supervision.
Resolutely implement the relevant laws and regulations of the state, province and city, order it to be prohibited, unconditionally obey the industry supervision of xx Tourism Bureau, and follow the instructions.
Commitment unit:
Legal representative:
Commitment time:
The third part of the letter of commitment for honest management conforms to the relevant provisions and requirements of the Regulations on Cosmetic Hygiene Supervision. In order to ensure the quality and safety of cosmetics operated by our unit, we hereby make the following commitments:
First, strictly implement the "Regulations on Cosmetic Hygiene Supervision" and other relevant laws and regulations, conscientiously implement the incoming inspection system, the system of claiming certificates and tickets, and establish accounting.
Two, the establishment of cosmetics safety director (quality authorized person, quality director) system, strictly implement the cosmetics safety first responsibility system, strengthen the management of cosmetics safety.
Three, to ensure that the sanitary environment of the business premises and storage sites meet the conditions; The business premises and warehouses (storage areas) shall be kept clean inside and outside; With ventilation, dust-proof, moisture-proof, insect-proof, rat-proof and other facilities; Both bulk cosmetics and cosmetics for customers to try out have anti-pollution facilities.
Four, the operation of cosmetics purchased from legal channels, in line with the requirements of the "Regulations" of cosmetics hygiene supervision, and has a qualified label.
Five, to ensure the integrity of the business, in accordance with the approved mode of operation and business scope of cosmetics, do not make false and exaggerated cosmetics publicity, do not sell expired, homemade cosmetics.
Five, consciously regulate business behavior, accept the supervision of administrative organs according to law; Consciously accept social supervision and safeguard consumers' health and other legitimate rights and interests. The above commitments urge all sectors of society to supervise.
Commitment unit:
Unit commitment:
date month year
As the highlight of building socialist xx, catering will never live up to the expectations of all sectors of society, and I will never discredit the construction. My catering promises to all sectors of society that the following matters will be supervised by all sectors of society;
First, obey the law. Consciously abide by national laws and regulations, industry rules and regulations, and stress the good image of credibility and service.
Second, civilized management. Abide by social morality, pay attention to environmental protection, pay attention to spiritual civilization and language civilization; Respect guests' religious beliefs and national customs, and provide healthy and civilized business projects.
Third, simple and honest. Fulfill service commitments, open standards, and clearly mark prices; Oppose fraud, the goods are authentic and sufficient, and expired, deteriorated and counterfeit goods are not sold.
Fourth, quality service. Highlight the characteristics of xx village, carry forward the traditional culture of xx, adhere to "people-oriented" and "customer first", treat guests warmly with honorific words, actively and patiently serve, standardize operations and pay attention to etiquette.
Fifth, ensure safety. Strengthen safety management and improve safety measures to ensure the personal and property safety of guests; Strengthen food hygiene management, ensure food safety and prevent food poisoning.
6. Fair trade. Treat customers equally and serve customers equally; Comply with business ethics.
7. Accept supervision. Consciously accept the supervision of all sectors of society and strengthen industry self-discipline. When guests complain, they should actively cooperate with the tourism and industrial and commercial departments to properly handle them.
Eight, unity and cooperation. Farmers advocate unity and mutual assistance, enjoy customers * * *, serve each other, * * * improve together, and build a brand of farmers with xx characteristics.
Person in charge of the commitment unit (seal)
date month year
In order to advocate the concept of honesty, guide honesty behavior, strengthen honesty construction, create an honest campus culture, promote the efficient and standardized management of "setting up stalls in the welcome period" and earnestly safeguard the legitimate rights and interests of new consumers, all stall owners now make the following commitments:
1. Learn and abide by the relevant national laws and regulations and the Rules for Rewarding and Punishing Students' Stalls during the 20xx New Year, so as to operate in a civilized and honest manner.
Second, consciously fulfill the obligations of commodity operators, do not operate beyond the scope, do not make false propaganda, ensure that the commodities they operate meet the relevant requirements, and refuse to use counterfeit money.
Third, don't arbitrarily price, buy or sell the goods you sell, and deceive consumers, especially uninformed schoolmates.
Four, cotton fabrics should be purchased from formal channels, with relevant quality assurance certificates, and shall not be adulterated, fake, shoddy, and sell fake and shoddy products.
Five, integrity management, in accordance with the provisions of the receipt, and the receipt is complete, true and effective.
Six, defective, defective, unqualified goods, consciously accept the obligation to return, and consciously bear the losses caused to consumers.
Seven, actively cooperate with the supervision of the relevant regulatory authorities, obey the management of management personnel, integrity management, if there is a violation of voluntary acceptance of relevant sanctions.
Eight, coordinate the internal relationship of the team, unity and cooperation, mutual benefit, flexible response to external business risks.
Nine, to ensure that the distributed items are in good condition, and after the orientation, the relevant items will be handed over to the work-study service center for college students according to the regulations.
10. During the orientation period, after students set up stalls to practice stalls, they should report relevant data and participate in relevant commendation activities according to relevant requirements.
We will consciously abide by the above commitments and take the initiative to accept the supervision and inspection of the relevant departments of the school. If you violate the above commitments, you are willing to accept the corresponding results.
Commitment: XXX
Department or student organization: XXX
XX,XX,XX,XX
Commitment letter of good faith management Article 6 Commitment letter of good faith management of catering industry
In order to create a healthy and harmonious consumption environment, firmly establish the concept of hygiene, safety and honesty first, consciously abide by national laws and strictly implement industry norms, our store solemnly promises:
First, conscientiously implement the Food Safety Law of People's Republic of China (PRC) and its implementing regulations, the Measures for the Supervision and Administration of Food Safety in Catering Services and other laws and regulations, and operate only after obtaining the catering service license according to law. Fully understand the current new situation of food safety, and earnestly strengthen the food safety work of catering services.
Two, the establishment of legal and safe food raw materials procurement channels, it is strictly prohibited to fake and shoddy food into the store, strictly control the quality of incoming goods.
3. Be honest and trustworthy in business, follow the principle of fairness and openness in dish pricing, make extra charges public and clearly mark the price, and the group banquet is scheduled to fulfill its obligations in accordance with the signed agreement to ensure the quality of dish supply.
Fourth, provide standardized and high-quality services, establish the concept of customer-oriented and sincere service, formulate high-quality service standards, practice service commitments, and oppose "overlord clauses" such as "no bringing your own drinks", "minimum consumption in private rooms" and "charge for sterilized tableware".
Five, establish and improve the business files, improve the accounting of raw materials purchase and sale, and put an end to food safety hazards from the source. Adhering to the business philosophy of "food safety starts from the kitchen", strengthen hygiene management and control to ensure food hygiene and safety.
Six, strictly deal with kitchen waste, prevent illegal flow into the market, put an end to the source of "swill oil".
Seven, take the initiative to accept the supervision of the masses, properly handle consumer complaints, and actively cooperate with government departments to participate in honest business activities.
Person in charge of the commitment unit (seal)
date month year
In order to promote the development of Guangzhou automobile comprehensive performance testing industry, improve the overall level of the industry, establish a unified, open and orderly automobile comprehensive performance testing market, establish a good industry image, and effectively protect the legitimate rights and interests of car owners, maintenance operators and operators, as a legal enterprise of Guangzhou automobile comprehensive performance testing, we solemnly promise to the public, government departments and transportation industry:
First, abide by the law and standardize operations.
1. Comply with national laws and policies and laws, regulations and systems of testing industry.
2. Establish good business ethics, correct business ideas, operate legally, consciously accept the supervision of society and peers, and humbly accept the guidance of the competent authorities.
3, seriously implement the testing technical standards, process specifications and operating procedures.
4. Establish the concept of "fairness, science, accuracy and integrity" to ensure the fairness and authenticity of the test results, and there are no false test reports, omissions or missing test items, and no one artificially changes the test data.
5. Strictly implement the inspection fee, collect the inspection fee and re-inspection fee truly and reasonably, and use the invoice according to the regulations.
Second, strengthen management and ensure quality.
1, improve the management system and seriously implement the quality management manual.
2, the implementation of personal post responsibility system, the implementation of post responsibility system and post accountability system.
3. Improve the quality assurance system, ensure that the qualification conditions of personnel in each position meet the requirements, and the testing personnel shall hold relevant certificates, and strengthen regular quality sampling inspection to ensure the testing quality.
4. Implement the management system of testing equipment, do daily maintenance and self-inspection calibration, and strictly implement the regular verification system to ensure that the testing equipment is in good condition and trouble-free for inspection.
5, according to the provisions, save the vehicle files and all kinds of information, complete and orderly.
Third, civilized production, quality service
1. The inspection site shall be kept clean and ventilated, and meet the requirements of inspection, safety, fire prevention and environmental protection. Each station should be clearly marked, and the corresponding inspection standards and operating procedures should be hung. Inspection equipment and instruments should be clean and orderly.
2. The inspection station shall provide a place for customers to receive and rest.
3, the staff should wear uniform, clean work clothes, wearing a work badge, language civilization, polite to others.
4. Publicize relevant licenses, fair statements, business processes, testing items and standards, charging standards, complaint system, staff list and supervision complaint telephone number.
5. Set up a consultation service window, answer customers' questions, and actively provide customers with relevant vehicle diagnosis opinions and maintenance suggestions, and shall not require unqualified vehicles to go to designated factories for maintenance.
6. Deal with customers' complaints and opinions realistically, and solve problems for customers in time.
Fourth, correct morality and develop together.
1, advocating "fairness, integrity and quality service" to win the market and win the trust of customers; Put an end to fraud, competitive price reduction, arbitrary charges, malpractice and other bad means of competition, strengthen industry self-discipline, and establish a good moral atmosphere.
2. Maintain the image of the industry and the overall interests of the industry, crack down on violations of the rights and interests of the industry, strive to improve the credibility of the industry and seek common development.
3. Promote horizontal contact and cooperation between business households, strengthen information exchange, promote technological progress in the industry, and create a civilized automobile inspection industry.
In a word, our enterprise voluntarily and legally operates, strengthens self-management, and strictly abides by the above commitments. If it violates the rules or fails to fulfill this commitment, it is willing to accept the treatment of the competent government department until it withdraws from the comprehensive performance testing market of operating vehicles.
Commitment letter of honest management 8 In order to ensure the quality and safety of livestock products, in accordance with the requirements of the Law on Quality and Safety of Agricultural Products and the Implementation Plan for Quality and Safety of Animal Products in Yangcheng County, I hereby make the following commitments:
1, resolutely abide by the provisions of national laws and regulations, be honest and trustworthy, consciously abide by the supervision of society and the masses, provide consumers with safe and hygienic livestock products that meet the statutory requirements, and safeguard consumers' rights and interests.
2. Ensure that the feed is in accordance with the technical standards and specifications for the production of pollution-free livestock products, establish and improve the relevant records of the purchase and use of veterinary feed, abide by the technical specifications for the safe use of veterinary drugs, do not abuse veterinary antibiotics, strictly implement the provisions on the withdrawal period of veterinary drugs, and ensure that animals and products are not used for food during the withdrawal period.
3. Make sure to abide by the relevant national prohibition regulations during the feeding process, and do not use illegal drugs such as clenbuterol or add drugs listed in the announcement number. The Ministry of Agriculture, the Ministry of Health and the State Food and Drug Administration of the United States 176 feed and animal drinking water do not use drugs for human use, do not directly feed animal raw materials to animals, and do not use animal-derived feed products that have not obtained the safety production certificate of animal-derived feed production enterprises.
4, to ensure that in the process of feeding at any time and unconditionally accept the drug residue detection work carried out by the animal husbandry management department, and shall not sell and use animals and their products containing illegal drugs or veterinary drug residues exceeding the standard.
5 at any time to accept the supervision and inspection of the administrative department of animal husbandry, accept the rectification opinions made by the administrative department of animal husbandry or handle the punishment decision, and welcome the supervision of all sectors of society.
6. Because of the quality and safety problems of the animals and products raised in this farm, I am willing to bear legal responsibilities according to law, and I am willing to bear economic compensation responsibility for noise losses caused to others.
This undertaking is made in duplicate.
Commitment: person in charge of the unit (signature) year month day.
In the new historical period of building a harmonious society for all, as a property enterprise in Hobuxel County, it not only undertakes the glorious mission of operating and serving the owners according to law, but also shoulders the historical responsibility of observing market norms and building a harmonious property. To this end, we solemnly promise:
I. Conscientiously implement the Property Law, Regulations on Property Management, Measures for Property Management in Urban Residential Areas of Xinjiang Uygur Autonomous Region and other relevant laws, regulations and policies, firmly establish the legal concept of property management, adhere to standardizing service behaviors according to law, and abide by the law.
Second, participate in market competition in accordance with the principles of openness, fairness and justice, consciously abide by professional ethics, resolutely resist all kinds of unfair competition, put an end to malicious competition, and strive to maintain the benign operation of the competition mechanism in the county property management market.
Third, consciously enhance the sense of contract, be honest and trustworthy, standardize services, implement property management according to the contents and standards agreed in the property service contract, and provide services consistent with quality and price for the owners. Do not arbitrarily raise the standard of property charges, and do not arbitrarily increase the fees.
Four, management service personnel conscientious, dress appropriately, enthusiasm and initiative, timely service, convenience, respect, care and kindness to the owners.
Five, enterprises from the service area, to do a good job in accordance with the provisions of the handover, so that the handover in a timely manner, complete information, good attitude.
Six, consciously accept the supervision of the owners, owners' congress and owners' committee, and actively cooperate with the owners' committee and owners' congress to perform their duties.
Honest and trustworthy business commitment clause 10 1. Honest and trustworthy, law-abiding business. Actively fulfill the statutory obligations of operators and safeguard the legitimate rights and interests of consumers. Actively follow the trading principles of voluntariness, equality, fairness, honesty and credit, and do not cheat for profit or seek ill-gotten gains.
Second, true propaganda and correct guidance. Publicize goods or services objectively, comprehensively and truly, and shall not make false or misleading propaganda. The disclosure of information is sufficient and feasible, which can guide consumers to make rational choices.
Third, reasonable pricing, clearly marked. Express the price clearly, clearly and truly in business activities. Clear discount and clear deduction, standardize sales promotion. No adulteration, fake filling, shoddy, short weight; Do not sell fake and shoddy products; Do not engage in price fraud or false promotion.
Four, standardize the contract, fair trade. Adhere to the equal conclusion of the agreement, the words are clear and easy to understand, and faithfully perform the contract. Fair trade and orderly competition shall not disrupt the order of the tourism market and harm the legitimate interests of consumers by unfair business practices.
Fifth, ensure the quality and safety of consumption. Ensure that the quality of goods and services meet the standards, ensure the safety of tourism, and make consumers feel comfortable, assured and assured. When a commodity or service is found to be defective, it shall inform consumers in time, recall the corresponding commodity and take necessary remedial measures.
Sixth, resolve disputes in a timely and fair manner. Listen carefully to consumers' opinions and suggestions, handle consumer complaints in time, take the initiative to take responsibility, solve consumer disputes fairly, and meet consumers' reasonable requirements.
7. Respect personality and protect privacy. Treat consumers equally, without favoring one over another because of personal identity or characteristics. Collect consumers' personal information reasonably to protect consumers' privacy.
Eight, safeguard national interests and respect national customs. It is forbidden to introduce and provide tourists with content that harms the interests and dignity of the state, which contains ethnic, racial, religious and gender discrimination, obscenity, superstition, gambling and content prohibited by laws and regulations.
Nine, strengthen management, strengthen security. Strengthen the safety management of scenic spots and keep the scenic environment beautiful, clean and hygienic; In order to ensure the safety of tourists, high-risk projects are covered by liability insurance according to law.
Ten, standardize the service, shaping the brand. Civilized and warm hospitality, thoughtful service standards. Earnestly solicit feedback from tourists, strengthen management, continuously improve service level and shape excellent brands.
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