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Cleaning work schedule
Under the guidance and strong support of the company leaders, according to the company's work requirements and in line with your satisfaction, we always pursue the purpose of property services. The company's business philosophy is people-oriented, customer-oriented, honesty as the source, quality first, surpassing the level, creating benefits, building brands as the company's development goals, service first and customer first as the creed of every employee. Through the joint efforts of all the staff in the department, we have carried out a series of quality service work, and now we will make a brief summary of the work in the past year. Summarize the experience and lessons, find out the shortcomings, dig deep and refine the work content according to the work situation in 20xx and the company's requirements, and formulate the work plan, standards and objectives in 20xx.
I. Standardized annual cleaning plan for community cleaning work
1, standardized trainers. Strive to cultivate and bring up a team with strong professional skills, positive style and high quality. It is the premise of cleaning work, and only the professionally trained team can adapt to the requirements of management modernization and cleaning specialization of Jiete Company. In order to establish a good working order and improve the quality and efficiency of employees, we will organize employees to carry out all-round training in a planned way. In view of the large number of new employees, the class meeting theory and on-the-job demonstration method are implemented for training. The monitor teaches by hand; Mentoring the old employees, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the old employees. This makes it easy for new employees to accept and master. That is to improve the skills of employees and narrow the distance between colleagues. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough and then fine, one step in place, people walk things clearly (that is, do it thoroughly, people take away all the garbage, sundries and tools). Take employee training as the index task of daily work, and concentrate on training once a week when appropriate. The training contents include: basic cleaning skills, job responsibilities, operation safety, performance and use of cleaning agents, and use of machinery and equipment. At the same time, we provide uninterrupted guidance and training in our daily work. Training runs through the whole year of 20xx. After the training, we need to make an evaluation. The assessment criteria are: the actual operation assessment 100% is qualified, and the theoretical assessment is 95% qualified.
2, according to the standardization, create posts, a person, a floor, responsibility to people, jobs to people, sign the post responsibility. Let employees have standards in mind, arrange the daily work table in an orderly manner and operate in a standardized manner. There is no dead angle or omission in the whole work area.
3, according to the standardization of inspection, supervisor and monitor don't go through the motions in the inspection work, we should adhere to the standard inspection, self-examination, mutual inspection, monitor inspection, supervisor inspection, spot check and other inspection systems, and link the inspection results with employees' wages. Adhere to daily inspections, supervise cleaning work, and correct problems in time when found.
Second, the normalization of management elements.
1. Normalization of infrastructure management. Check all kinds of facilities carefully at ordinary times, and report for repair in time when problems are found. The fault will not last overnight.
2. Standardization of material management. The acquisition process and procedures are complete, and the examination and approval system is strictly implemented, so as to dig deep into the cleaning cost potential, put an end to waste, save costs for the company and improve efficiency.
3. Normalization of working methods. Formulate working standards and procedures for each post, constantly improve loopholes, ensure that employees are guided by correct working methods, and keep all work under control. According to the actual situation, formulate post operation rules, inspection rules, training rules, language behavior rules and related work skills. And let the cleaning staff recite it.
4. Standardization of occupational health and safety management. Identify the risks existing in cleaning jobs, formulate measures for dangerous sources, and educate employees on self-protection at work. The use of high platform, high window, outdoor, electrical equipment and mechanical equipment is the key content for education and prompt, to ensure safety and accident-free, and to achieve safe service.
5. Standardization of monthly report, weekly evaluation, weekly accounting and attendance. Make all kinds of reports in time, and make them standardized and procedural.
Thirdly, the standardization of human resource management.
1. Train employees at different levels, set work goals for employees, encourage employees to learn and develop themselves, and strive to improve their comprehensive quality.
2. Strengthen the management of cleaning staff again. In view of the scattered building corridors, large area, complex nature of public areas and large population flow, it is necessary to strengthen the management of 20xx to make it systematic, standardized and benign.
1) Strengthen work quality supervision and strive for perfection. Strengthen the management of employees' service awareness, flexible handling of problems at work and active service.
2) Pay attention to the training and education of employees and improve their professional ethics and service awareness.
3) Strengthen the basic management ability of the monitor.
4) Quantification of working standards and strong operability. Annual community cleaning plan
5) Daily training to familiarize employees with work processes and service standards and improve service quality.
3. Make emergency plans for some emergencies, and train employees to improve employee satisfaction. Such as water pipe burst, water leakage, freezing, etc., so that employees can master it skillfully and not panic.
4. Further improve the working efficiency and quality of cleaning staff, strive for perfection, and strengthen supervision and inspection. Train the cleaning staff on active service awareness, adjust the thinking of employees, encourage employees to form the habit of active self-inspection, and learn to find and solve problems. Only by being good at planning can the work be carried out in a step-by-step and orderly manner; Only by being good at summing up and finding shortcomings can the work performance be benign.
In 5.20xx, we will also manage the Wanda basement of Taiyuan Street and the sales office of Yi Bei Road, with the same standards as Tiexi Wanda, with high standards and strict requirements to satisfy the owners and Party A. ..
Fourth, the owner and Party A are satisfied with the inspection.
Attach great importance to the inspection of superiors, organize manpower and material resources in time, and do all the work well to satisfy Party A and reassure the company.
Fifth, the relationship between higher and lower levels is harmonious.
Correctly handle the relationship with Party A and employees, standardize and coordinate various relationships, and create a good and harmonious working environment.
No pains, no gains, a long way to go. We should conscientiously sum up past experiences and lessons, carry forward our achievements and overcome our shortcomings. Under the guidance of the head office and the direct leadership of Manager Jin, we will go all out to make the cleaning work in wanda plaza reach a new level and make efforts to build the brand image of Jetta Hotel.
Cleaning schedule 2 As Jinhui Pavilion and Jinyingge have been basically completed, there are many renovations in the site, and the land reclamation work is coming to an end. The cleaning department must strengthen the follow-up work of on-site cleaning and clean up the surrounding environment. After completing the daily cleaning work, it is necessary to strengthen everyone's quality training and business skills training in order to better improve the cleaning service of the cleaning department. The work plan is as follows:
First, strengthen the daily inspection, found that the health corner immediately organized rectification.
Two, the implementation of performance appraisal system, so that employees continue to improve their work, play an incentive role.
Three, cleaning department employees from August onwards all implement a four-day vacation system, 9 hours a day.
Fourth, deal with emergencies, such as water accumulation and water seepage caused by heavy rain.
5. Follow up the cleaning work of dust and sediment brought out by decorating the floor, and the cleaner or cleaning foreman shall manage it well.
Six, the foreman daily patrol to supervise the work of each position, set an example when necessary, take the lead, and fill in the daily patrol record.
Seven, cleaning department director once a day to review the inspection results of cleaning foreman, and sign, for some unqualified work content must be improved in time.
Eight, conduct business knowledge training and operation skills training once a week, and standardize the operation methods of post work.
9. Clean the passage in front of the clubhouse once a week, and clean the red carpet that says welcome to the entrance of the management office and the lobby of Block A and B every two days.
Ten, daily inspection management office bonsai greening, a, b bonsai greening, occupy the growth of channel bonsai greening, fill in the daily inspection record, submitted to the department head for review, and rectification.
XI。 Clean up the surrounding environment.
Twelve, assist the management office to handle the handover procedures and decoration applications.
Thirteen. Complete other temporary work assigned by company leaders.
Cleaning Work Schedule 3 20xx is a year full of challenges and pressures for the property cleaning department. With the increase of the number of owners in residential areas, the comprehensive decoration and operation of shops will inevitably bring new service quality and service requirements. According to the new actual requirements and expectations of the owners, the property cleaning department will, as always, do a good job, firmly adhere to the service concept of "owner first, service first", and at the same time open up working ideas to continuously improve the service skill level and management level of the entire cleaning team. 20xx property cleaning department work plan is as follows:
First, improve the management system and refine the work standards.
In 20xx, we will revise and improve various management systems and work standards on the original basis. Cultivate employees' consciousness and self-discipline, further strengthen the management of people, and refine and quantify various work standards. On the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it is convenient for the assessment and supervision of cleaning staff. In the work, we should continue to adhere to the five principles of personnel, post, opportunity, standard and task, and take effective measures to optimize the personnel structure, which is more conducive to the future work.
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