Job Recruitment Website - Property management - What problems can the early intervention of property management mainly make up for in the follow-up management?
What problems can the early intervention of property management mainly make up for in the follow-up management?
After years of development, China's real estate development has developed from a production stage focusing on construction to a sales stage focusing on promotion, and then to a marketing stage of modern real estate development. Developers began to determine the development strategy according to market demand and users' voices, and the requirements for property management companies changed accordingly, no longer staying in the post-management services of property management companies. I also hope that with the help of the property management company, I can get involved in the development stage in the early stage and participate in the planning, design, construction and acceptance of the property, so as to ensure that the design of the property construction is reasonable and the quality is good, so that the developed property can be closest to the needs of residents and become a property welcomed by consumers in the market. The early intervention of property management can also make consumers feel that real estate developers attach importance to property management. At present, consumers' awareness of property management has been greatly improved. According to experts' assessment, property management factors can account for 20%-30% of the construction price. If well-known brand property management companies can intervene in the early stage, it will greatly promote the sales of property. It can be seen that the early intervention of property management plays a great role in improving and promoting the property developed by developers.
2. Expand the extension and connotation of property management.
At present, most of the property management only stays in the extension of real estate development. The traditional definition of property management means that property management enterprises are entrusted by property owners to maintain, repair and rectify property management projects such as housing construction and equipment, municipal public facilities, greening, sanitation, transportation, public security and environment, and provide comprehensive paid services to property owners and users. The foothold of property management is to give full play to the maximum use function of property, so as to preserve and increase its value. However, to some extent, the positive role of property management in the whole real estate development process has been ignored. Property management can provide scientific suggestions and effective methods for improving property and ensuring the use function from the perspective of property management. Through early intervention, the connotation and extension of property management have been expanded, which truly reflects the essential requirement that property management should become the perfection and extension of real estate development, further implements the concept of people-oriented and owner-oriented, and finally benefits the owners.
3. The professional image of property management has been improved, which is conducive to the development of property management.
Through early intervention, property management can fully display its professional quality in cooperation with developers, supervisors and builders. Property management enterprises can put forward reasonable suggestions in planning, design and construction supervision from the perspective of property management, owners and reducing management costs, so as to improve property and reduce problems and contradictions in property management in the future. At the same time, through the good cooperative relationship with the construction unit formed by the early intervention, we will strengthen the close cooperation between the two parties and improve the timely maintenance rate of the property in the future warranty period. On the other hand, due to the early intervention, the property management company has already handled various important tasks such as getting familiar with the property, using equipment and facilities, and collecting information before the owner moves in. When the owner moves in, he can devote himself to the reception work and establish a good image of the enterprise. If the takeover and occupancy are carried out at the same time, even if the property management company tries hard, it will often be overwhelmed by various complicated affairs, and it is easy to make mistakes in the busy process, which will lead to a running-in period, which will affect the service quality and professional image of the property management company. Therefore, the early intervention of property management is very necessary.
4. Lay a good foundation for the later management of property management.
Through the early intervention, the property management enterprises know all about the civil structure, pipeline direction, facility construction and equipment installation of the property, which is convenient for the maintenance of the property and its ancillary facilities in the later management. Because we have a comprehensive understanding of the property we manage, it has laid the foundation for the completion acceptance and takeover acceptance, which can improve the acceptance quality and shorten the acceptance time. We also know what needs to be improved during the acceptance, and it is easy to negotiate and coordinate. If you don't intervene in advance, it is often difficult to solve the problems of incomplete drawings and serious hardware defects in the takeover acceptance, which will have a serious impact on the owner's occupancy, post-management and quality improvement. On the other hand, the early intervention, after a period of running-in, is easy to straighten out the relationship with sanitation, water and electricity, gas, communications, public security, maintenance, greening and other departments, and establish a smooth service channel, which is conducive to the later management work. At the same time, property management enterprises can put forward many problems and solutions in design and construction through early intervention, thus greatly reducing the workload of property repair in property management, which is beneficial to both owners and construction enterprises.
Refer to property management information:
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Third, the feasibility study of early intervention in property management
(A) the feasibility of economic benefits
Any economic activity must have cost, and as an enterprise, it is understandable to consider economic benefits. How to consider the economy of early intervention in property management? Analyze from three angles:
1. From the perspective of real estate development
From the perspective of real estate development, increasing this behavior has advantages and disadvantages, risks and benefits. Benefits: The involvement of property management companies has strengthened the accuracy of decision-making and planning and ensured the smooth development of property; At the same time, ensure the quality of property development, promote property sales and speed up capital turnover. Disadvantages: The main reason is that the cost is increased (the early intervention cost is borne by the real estate developer), and if the property management company puts forward the rework suggestion, it may also increase the rework cost and construction period. Generally speaking, although the early intervention of real estate developers has taken some risks, it will bring more benefits. From an economic point of view, the advantages outweigh the disadvantages, and real estate developers should support the early intervention of property management.
2. From the perspective of property management companies.
From the perspective of participation, the property management company has the following advantages: because of its early involvement, it is familiar with the property, laying a foundation for accepting new business in the future, which is convenient for enterprises to further expand their business fields and occupy the business market. The disadvantage is that it may increase the cost.
3. From the perspective of the whole society
From the perspective of society as a whole, the advantage of early intervention is that the planning and construction stage will be checked, mistakes will be reduced, and the shortcomings of property will be eliminated in the bud, which will help improve the overall economic interests of society.
Comprehensive analysis shows that the advantages obviously outweigh the disadvantages, and more attention should be paid to the early intervention of property management.
(2) Guarantee of technical strength
In order to ensure the success of early intervention in property management, property management enterprises should select and organize a group of personnel to participate in early intervention. Due to the long period of property development, it is impossible for property management companies to deploy a large number of personnel to intervene. Therefore, the organizational structure of streamlining institutions and simplifying administration should be adopted, and the composition of personnel can be in two ways:
(1) Long-term intervener (2-3 persons): composed of 3 persons: housing manager, structural engineer and equipment engineer.
(2) Short-term intervention personnel (3-4 persons): composed of company managers, department managers and technical backbones.
Long-term interveners participate in the whole process from the beginning to the end of the project. To a great extent, the quality and skills of the intervening personnel determine the success or failure of the early intervention in property management, so to select the right personnel, there will usually be an experienced and comprehensive manager to participate in the early intervention in property management. We also need a structural engineer and equipment engineer to cooperate and be responsible for the quality control of civil engineering and equipment installation.
Short-term intervention personnel: mainly enter the role regularly or irregularly. Participate in early intervention, check, help and guide the work of long-term interveners. Therefore, short-term intervention personnel are usually led by the property management manager and organized by the backbone team. They mainly listen to the work reports of long-term interveners and guide their work; Secondly, coordinate with real estate developers and builders to solve the problems found in the early intervention.
It is through the technical control of technicians that the pre-intervention of property management can achieve the expected results.
Four, in the early stage of property management involved in this process, we should pay attention to and strengthen from the following three aspects:
(a) to participate in property planning and design
Get involved in the project design in advance, participate in the optimization design of the property construction project, implement the advanced management of the property, and put forward constructive suggestions to improve the property construction, so as to avoid problems in the use and management of the property after completion.
Planning and design is an inherent constraint condition for the integrity, comfort, convenience and safety of each functional area. Generally speaking, housing and supporting facilities have been considered in the planning and design, but for various reasons, the design often lags behind the requirements arising from the development of science and technology and the improvement of people's living standards. At the same time, designers often consider more from the perspective of design and less from the perspective of property management. For example, every building should reserve air conditioners and range hoods. Ordinary families have bicycles or mopeds, motorcycles, cars and so on. So parking spaces, carports, garages, etc. Should be considered. At present, Jinhua has no or insufficient parking spaces, which brings many problems to the property management company that has taken over. Therefore, in the planning and design stage, designers should fully listen to the opinions of property management personnel in order to provide a good planning and design scheme.
From the perspective of post-management, property management companies put forward reasonable suggestions on property planning and design, material selection and installation methods of projects under construction. By participating in advance, we can avoid some problems that are difficult to solve in the later work, so as to ensure that no project is missed when delivering the property.
(1) From the owner's point of view: participate in the review of architectural design drawings and put forward suggestions for improvement of the project. For example, whether enough parking sheds, garages, berths, commercial supporting rooms and management rooms have been considered.
(2) From the management point of view: analyze the material selection and installation methods of property construction to avoid missing items, improve the use effect of equipment and reduce the management pressure in the later period.
(3) Review the advantages and disadvantages of related projects and equipment, and put forward suggestions for improvement.
For example, the location of the maintenance inspection channel and the design of power supply can avoid troubles in future maintenance work, or increase equipment to affect the operation of other facilities and damage the appearance and image of the whole property.
(4) Analyze the design drawings and put forward improvement suggestions for the structural layout and function of the building.
In order to achieve a good planning effect, property managers should put forward reasonable suggestions from the following aspects to avoid problems that are difficult to solve in the later work and ensure the smooth delivery of property.
(5) The optimal scheme. When planning and designing, several feasible schemes should be put forward, and the best scheme should be selected.
(6) listen to opinions. After the optimal scheme is determined, it is necessary to listen to the opinions of experienced property management personnel and modify, supplement and improve the insufficient parts of the scheme.
(2) Quality supervision in construction
In this critical period of project construction, developers are more focused on project progress, fund raising and promotion. Although from the original intention of developers, they have always wanted to ensure the quality of the project and make the completed property achieve excellent or even high-quality engineering goals, but due to human, technical, energy and other reasons, they ignored the comprehensive monitoring of the project quality. The quality of real estate is often unsatisfactory. The bathroom leaks today, the roof leaks tomorrow and mushrooms grow in the house the day after tomorrow, which seriously affects the quality of life of the owners and causes a lot of complaints. When owners can't solve problems with developers, they often take it out on the property management company and refuse to pay the property management fee, making the property management company a "scapegoat". Based on the long-term consideration, property management enterprises intervened in advance, but to a certain extent, this problem has been well solved. Avoid the disadvantages brought by the use, management and maintenance services after the completion of the property. At the time of early intervention, the property management company selected the corresponding management personnel to participate in the construction quality management, and got a clear understanding of the civil structure, pipeline conditions, equipment installation and material performance, and became familiar with the operation of various equipment and the ins and outs of lines in the property in advance. It is beneficial to the engineering quality of the property, brings great convenience to the future property management, and also lays the foundation for reducing the operating cost of the later management, increasing the economic benefit, getting the satisfaction of the owners and achieving the smooth and win-win effect of the property management.
Actively participate in project supervision, comprehensively monitor the quality of project construction and equipment installation from the perspective of property management, find problems as soon as possible, solve problems as soon as possible, and avoid the disadvantages brought by the use and management services after the completion of the property. It greatly saves the developer's time and improves the credibility of working medium, construction period and after-sales service. The following are the specific aspects that need attention:
(1) Put forward suggestions for improving equipment settings and services and suggestions for missing engineering projects in design;
(2) Analyze the material selection and installation of property construction, reduce hidden dangers, improve the use effect of equipment, and reduce the pressure of later management;
(3) Review the advantages and disadvantages of related projects and equipment, and put forward suggestions for improvement. The location of the maintenance inspection channel and the design of power supply should be carefully reviewed to avoid the inconvenience of future maintenance work;
(4) Provide professional management advice on electromechanical installation and energy distribution. For example, when installing some equipment, we should consider the convenience of inspection and maintenance in the future to avoid hidden dangers;
(5) Provide professional management advice on functional layout or material changes. During the construction period, providing relevant opinions on building layout or materials from the perspective of property management will make the relevant modifications achieve better results, and ultimately reduce operating costs and increase the economic benefits of the property in the future management period. For example, roof leakage, gable seepage and balcony overturning of flat-roofed houses, the complete solution of these problems must rely on the clearing of building materials and excellent construction quality;
(6) Help the constructors to protect the building materials, so as to avoid any damage to the materials caused by the construction. For example, many lobbies and walkways are paved with high-grade materials such as marble and granite, but many construction workers do not take care of them, and a lot of paint and glue dripping on them are not removed in time, which brings a lot of trouble to the future cleaning and maintenance work and even damages the materials;
(7) Be familiar with all kinds of equipment and lines in the building in advance. Including the internal structure of the property, pipeline layout, and even the performance of building materials used. The property management company will send corresponding professional management personnel to participate in the construction quality supervision, and get familiar with all parts of the property in advance, so that the future property management work will have a solid foundation;
(8) Check the construction progress, etc.
(1) Participate in joint meetings of related projects and regular meetings of architects during construction. Discuss the changes and improvement methods of project schedule and foundation design to cooperate with future management; Provide professional management advice for electromechanical installation and energy distribution. The value and management effect of a property are closely related to its electromechanical design, communication facilities and energy distribution. When the relevant equipment changes, the property management personnel should provide relevant opinions in time, which is of great help to the overall operation of the property equipment;
(2) Provide professional management advice on functional layout or material changes. From the point of view of management, property management personnel put forward suggestions on modifying building materials and layout during construction to reduce operating costs during future management.
(III) Equipment installation and interior decoration stage
(1) Check the construction quality of the previous project, and make suggestions on the unreasonable but modifiable parts of the original design;
(2) Cooperate with equipment installation and pipeline layout, and conduct on-site supervision to ensure the installation quality;
(3) Make suggestions on the missing items.
(4) Property acceptance and takeover stage
(1) Conduct tests and inspections of mechanical and electrical equipment, and prepare for handover and acceptance;
(2) Point out the defects of previous projects and make suggestions on the possibility and cost of improving the scheme.
In addition, early intervention is conducive to safety precautions and personnel training. Safety work plays an important role in property management, and it is also an important factor of the owner's intention to buy a house, which is related to the reputation of the property management company. With the early intervention of property management personnel, when the property is delivered for use, the safety precautions can be made without loopholes, the safety system and facilities are intact, and they can be put into use in time when necessary, so that the safety of the community can be incorporated into the big system of the city. Talent is an important guarantee for the management level, technical level and the survival and development of enterprises in all walks of life. The same is true of property management. Those property management teams that enter only when the property is invested often rush into battle, which inevitably leads to many improper mistakes in initial management and leaves a bad impression on the owners. The early intervention of the property can create a group of high-quality management talents in advance and provide appropriate quality services in time when the property is delivered.
The above analysis shows that the timely suggestions and opinions put forward by the property management company during the early intervention can optimize the design after adoption, which is conducive to the smooth progress of the later management work. The sooner the property management companies get involved, the better for the developers. Many unsatisfactory places, as long as a little change, will achieve satisfactory results, and in most cases, not only can save some unnecessary expenses for developers, but also bring convenience to the future life of owners and benefit in many ways. Property management is a rapidly developing sunrise industry in China, and the early intervention of property management is one of the important trends in the future development of the industry, which should be highly valued and recognized on the basis of theoretical discussion and practical exploration. Doing a good job of early property management is a good start to push property management services to a more rational and standardized management track.
Refer to property management information:
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