The leakage of water in the house has a great influence on the owners. Some owners refuse to pay property fees. How should property personnel solve it?

1. If it's upstairs, the upstairs must be responsible. 2. If you cheat upstairs, you should impose sanctions on the upstairs, such as stopping water supply and deducting the decoration deposit. 3. Make a commitment to the owner downstairs, and both parties had better sign a solution. The property will handle this matter and the owner will cooperate. After the matter is settled, the owner has to hand over the property. 4. Find the relevant government departments to coordinate. 5. Resolutely avoid responsibility, deal with problems from a neutral perspective, and pay attention to the effectiveness and efficiency of communication. 6. Publish the progress of handling this matter in the community and invite the media to expose it if necessary. 7. If it is the responsibility of the property, compensate the owner in time and try not to ask the owner to pay less. It is best to help the owner paint the wall directly.