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Summary and work plan of comprehensive office
Comprehensive office work summary and work plan, the time goes forward in the order of annual rings, and a period of work has ended. Looking back on your work during this period, I believe you have many feelings. You might as well sit down and write a work summary! Let's take a look at the work summary, work plan and related materials of the comprehensive office.
Work summary and work plan of the comprehensive office 1 The comprehensive office is the comprehensive management department under the direct leadership of the general manager's office of the company. It is a connecting link between the preceding and the following, connecting the inside and outside, coordinating the left and right, and connecting the four sides. There is still a lot of work, including word processing, document management, document approval,
Personnel management, salary management, procurement management, etc. Although the work is complicated and trivial, the three people in the comprehensive office have their own duties, in charge of administration, personnel and procurement. Although there are few people, the staff in the comprehensive office do not divide their work, encourage each other and learn from each other.
Over the past year, with the care and help of the company's leaders and the unremitting efforts of all employees, the work of the comprehensive office has made certain progress, laying a foundation for the work of 20XX and creating good conditions. In order to sum up the experience, find the gap and promote the work of the department in by going up one flight of stairs, the work summary of 20XX is now reported as follows.
First, the comprehensive office administration work
1, do a good job of filing in the comprehensive office.
20XX 1 to 1 1, and prepared 96 comprehensive documents and reports according to the company's requirements; Organize 167 external documents; 125 sorted out the foreign mail, and the general office did a good job in receiving, sending, registering, distributing, archiving and supervising the relevant documents, as well as sorting and archiving the documents and materials.
2. Assist the company leaders and improve the company system.
According to the actual operation of the company, assist the company leaders to improve the rules and regulations such as rules and regulations compilation and employee handbook. Through these systems, the behavior of employees in the company is standardized and their sense of responsibility is increased.
3. Complete the company's asset change, annual industrial and commercial registration, organization code certificate, qualification certificate, etc.
Due to the development of the company, it is necessary to register the change of assets. On June 5th, 20XX, the change of industrial and commercial registration and organization code certificate was successfully completed, which laid the foundation for the smooth operation of the company. 20XX completed the change of qualification certificate in September, which laid the foundation for the smooth development of the company.
4. Successfully complete all meetings and receptions.
For the meeting held in the company, make good preparations such as sign-in book, tea, chairs, meeting notice, vehicle pick-up, etc. Before the meeting, ensure that the meeting is held on time. After the meeting, complete the record and report it to the general manager's office. For meetings and receptions held outside the company, book hotels, cars, etc. According to the notification requirements, the related expenses shall be settled in time.
5. Organize and arrange various activities.
In 20XX, the comprehensive office organized and arranged various activities, which were supported by various departments and project departments. Organize employees of all departments and project departments to participate in snow removal activities in January; In April, under the leadership of the headquarters, organize company members to participate in plant adoption activities;
Since May, all employees have been organized to donate money to the earthquake-stricken areas, and three donations have raised more than RMB 13000 and some materials. In June, employees were organized to participate in the Olympic torch parade, which contributed to the smooth relay of the Olympic torch in Hefei. At the same time, organize the staff of each project to carry out the discussion activities of "improving service quality from details".
Second, the comprehensive office personnel management work
1, according to the needs, do a good job in recruiting personnel and developing the potential of existing personnel in time.
Personnel recruitment is the focus of personnel management in a comprehensive office. With the completion of various supporting facilities in the government area in 20XX, it is hard to find one person at the grassroots level. In order to break the deadlock, the comprehensive office adopts diversified recruitment methods.
Grassroots employees sign employment agreements with labor service companies; Contact the surrounding neighborhood offices to transport school-age personnel within the neighborhood. In February, the company successfully took over the Swan Lake Community, and the comprehensive office faced difficulties and completed the basic staffing of the community in an efficient and timely manner. As of June 1 1 day, the company has 94 employees1person.
The recruitment and allocation of human resources is not just a few job fairs. It is necessary to recruit talents according to the established organizational structure and job analysis of various departments and positions to meet the company's operational needs. In other words, save labor costs as much as possible.
It is the allocation principle of human resources to give full play to people's talents and ensure the efficient operation of the organization. Therefore, in the process of achieving the goal, the manpower demand of each department will be analyzed and controlled in the future. Strive to make the recruitment and deployment of personnel do three things: meet the demand, ensure the reserve, and carefully recruit.
2. Improve the comprehensive quality of employees and actively carry out various trainings.
In order to improve employees' awareness of service, competition and innovation, the comprehensive office actively carries out employee training. In May, Wan Jian Training School was invited to conduct property knowledge training for new employees in Swan Lake, and at the same time, property employment certificates were issued to relevant learners.
In September, Jiang Qun, the chief engineer of Shanghai Pujiang Property Company, and Xie Kechang, the detachment leader of the municipal fire brigade were invited to conduct fire monitoring training for relevant personnel of the company. In addition, organizing relevant employees to participate in training related to their own business knowledge for many times has promoted the improvement of employees' theoretical knowledge and improved their own quality to a certain extent.
3, strengthen the archives and attendance management, to ensure that the labor is correct.
In the second half of 20XX, with the cooperation of a borrower, the relevant employee files and attendance cards of the company were sorted out. At present, file management can basically meet the requirements of leaders. In terms of labor management, the personnel management personnel in the general office are meticulous, repeatedly checking the attendance sheets and overtime sheets sent by various departments and project departments of the company, reporting any questions in time, not creating vague account sheets, and sending the payroll to the finance department on time.
4, to achieve legal employment, improve the labor contract signing and social insurance transfer.
20xx65438+1 October1The implementation of the new labor contract law requires every new employee to sign a labor contract. It has changed the practice of signing contracts after the probation period in the past, and the new regulations have invisibly increased the workload of signing labor contracts and handling social security. The personnel manager of the general office carefully checks the information of each employee in his daily work to ensure that there are no mistakes in signing labor contracts and handling social security.
Due to the large number of front-line employees in property management companies and lack of self-protection awareness, some accidental injuries often occur in daily work, and there are more than 20 reports of work-related injuries in 20XX years. In addition, in May, the company successfully passed the approval of various insurance bases for employees.
5. Strengthen performance appraisal and formulate reasonable measures.
In order to fully mobilize the enthusiasm of employees and change the situation of poor wages. 4. Conduct performance appraisal system in the cleaning department and customer service department of each project of the company in May. After the implementation of the system, the enthusiasm of employees has been greatly improved.
Third, the comprehensive office procurement management
1, open and transparent, and realize public bidding.
The purchasing department conducts public bidding according to the purchasing plan reported by the project department and the construction unit. There are more than three bidders, some as many as ten. The general manager's office, finance department, lawyer's office and purchasing department all participated in the whole process of bidding negotiation, which increased the transparency of sunshine procurement, really reduced the cost and protected the company's interests.
2. Solve the problem of cost control and purchase the products with the highest cost performance.
Focusing on the working goal of "controlling costs and purchasing products with the best cost performance", the comprehensive office procurement in 20XX carries out inquiry and price comparison on the basis of fully understanding market information, and pays attention to communication skills and negotiation strategies.
All suppliers with long-term cooperation are required to reduce the contract price by 5-8 percentage points (of course, we have also made some adjustments to some suppliers with higher prices but no price reduction). At the same time, some workflows were adjusted, and the procurement review link was added to control the cost to the maximum extent and save every penny for the company.
3. Further strengthen the management and coordination of suppliers.
20XX comprehensive office procurement further strengthens the management of suppliers, and in the attitude of being responsible for each visiting supplier, classifies and registers each visiting supplier to ensure that the information of each supplier will not be lost. At the same time, it is also conducive to the acquisition and supply of supplier information, thus further expanding the market information space. Establish a list of qualified suppliers. Before bidding, the merchants are evaluated and analyzed, and only qualified ones can enter the qualification.
4. Reduce the procurement time and strive for timely delivery of special project requirements.
With the strong support of the general manager's office, comprehensive office procurement shortened the procurement time and timely and correctly purchased the items needed by Swan Lake Community. Complete the cleaning of external walls of government complex and sports center, the maintenance of elevators in Lu Yi and Huilin, and the procurement of items needed by various departments and project departments.
Fourth, achievements
These achievements can not be achieved without the correct leadership of the head office leaders and the strong assistance and support of various departments. While fully affirming the achievements, we also see the problems existing in this department:
1. Because of the trivial work of the general office, everything is often meticulous. Subjectively, every job is expected to be done best, but due to limited ability, it is impossible to be perfect.
2. I don't know enough about the work of various departments of the company, and I don't have a comprehensive understanding of the existing problems, so I didn't play a sufficient role as a staff assistant to the leadership decision.
Work Summary and Work Plan of Comprehensive Office 2 With the help and cooperation of project leaders and colleagues from various departments, and with the concerted efforts of all comrades in the office, Qi Xin, all tasks were successfully completed. The work is summarized as follows:
I. Main work carried out
1. Download, circulate and archive all kinds of superior documents.
2. Logistics and automobile management.
3, office supplies, daily necessities and other kinds of recipients registration.
4. Issue a weekly bulletin of outstanding employees.
5. Distribute red-headed documents to all departments.
6, according to the requirements of the company to sort out the standard implementation information.
7. Organize project department staff to watch anti-corruption education films.
8, issued office meeting minutes.
9. Report the company's self-inspection form for bidding and purchasing of materials and equipment.
10. Communicate the company document "Nine Cultures" and implement relevant requirements.
1 1, conveying the company document No.20xx] 9 1, and forwarding the notice of the group company on the implementation measures for establishing "five good" party branches and striving for "six good" * * party member production.
12, report to the company for self-inspection and self-correction.
13, report the summary of the third quarter to the company's party committee.
14, reporting materials to the procuratorate.
Second, the shortcomings
1, work efficiency needs to be further improved, and writing and doing things are lagging behind, lazy and passive.
2. Lack of initiative and foresight.
3. Vehicle management is not in place, and few drivers arrange their own vehicles, which needs further improvement.
Third, the next work plan
1, strengthen car management.
It is best to finish the daily work as quickly as possible.
3, complete other things assigned by the leadership.
Summary and work plan of comprehensive office 3 1. Strengthen self-study and constantly improve the level of business management.
First, insist on strengthening theoretical study, and constantly improve theoretical literacy by attending various conferences and trainings, listening to important speeches of leaders, writing various materials and learning notes. The second is to persist in learning throughout the work. After work, I repeatedly read through the relevant laws and regulations of the labor law.
Often go deep into the grass roots, correctly understand and grasp the nature of the work of each site, combine theoretical study with work practice, and constantly improve the ability to solve problems. The third is to persist in constantly summing up and thinking at work. Pay attention to leadership at work.
Learn from colleagues, learn good working methods and management experience, deal with things and solve problems in ever-changing work, try to be rule-based, summarize every case solved, and further improve the level of business management.
Second, do a good job in department management and improve the overall professional quality of the department.
First, strengthen the sense of responsibility and play the role of departmental functions. As a functional department, the General Department has business counterparts such as the Party and the masses, trade unions, human resources, offices, and the General Management Department. The quality of work arranged by each business outlet is related to the general department and even affects the corporate image.
Some are also related to the fundamental interests of employees. Therefore, every member of the department is often required to treat every job with a highly responsible spirit. This year, the Group has strengthened people's livelihood, put people first, introduced policies to improve employee welfare, and is implementing post setting and grading assessment.
Time is tight, the task is heavy, the personnel are scattered and the location is far away. I ran back and forth with the employees of each site, carefully checked everyone's situation, and reported all kinds of information in time according to each piece of information. Thanks to the efforts of all comrades, the relevant departments of the group have given high praise to the party building, trade unions and human resources business.
The second is to strengthen the awareness of norms and improve various business work. This year, on the basis of further standardizing the management of archives, office supplies, telephones and automobiles, the standardization of human resources management has been strengthened. With the guidance of the general manager and the cooperation of the operation department, we formulated and implemented the post working hours management this year, which basically solved the problem of different salaries of employees in the same post.
The third is to strengthen service awareness and be close to grassroots front-line employees. Although the affairs of the general department are complicated, involving a wide range and strong randomness, coupled with fewer departments, more corporate offices and long fronts, I have repeatedly instilled the concept of service in the whole office in my daily work, making our various work arrangements.
Business policy, so that business notifications can be sent by email first, then by phone, then by airmail, and tirelessly inform and inform everyone concerned. When employees come to handle affairs, we will make things clear, open their minds, dispel their doubts, and try our best to drive employees to work with peace of mind through our patient and thoughtful service.
Third, maintain a good work style and create a positive working atmosphere.
First, highlight the key points and strive to be a good leader's assistant. Serving the leadership and the overall situation is the basic principle of doing a good job. I went deep into the grassroots to understand the personnel situation of each site. Based on the principle of seeking truth from facts, give up the upper hand and report the lower hand, change passive service into active service, and strive to be a good leader's assistant.
Second, unite and cooperate, and pay attention to communication between departments. The completion of the work of the comprehensive department is inseparable from the close cooperation and mutual support of various departments. I often communicate with the leaders of various departments in my work. When I encounter various problems, I actively give ideas and find ways to avoid a vacuum in my work as much as possible, and finally reach a unified understanding, keep pace, eliminate interference, form a joint force, and improve the overall work level.
Third, set an example and maintain a good work style. All along, I strictly abide by the system of clean government, adhere to self-discipline, be diligent and conscientious, and form a good atmosphere of unity and hard work in the office, so that every business person in Corey can be independent.
The laws of general department work are "irregular" and "involuntary". Changes in office locations and personnel require us to do a good job in response and service at any time. In the face of a lot of complicated work, we take every job seriously, regardless of holidays, day and night, and deal with everything seriously, and strive to be comprehensive, accurate and moderate.
Fourth, shortcomings.
First, thinking about things sometimes follows the rules, is not flexible enough, and lacks a sense of pioneering and innovation;
Second, there are still shortcomings in correctly implementing the leadership intention, serving the leadership in advance and giving full play to the role of the leadership staff;
The third is to further standardize and refine personnel management, explore personnel management methods that are in line with enterprises, and lay a talent foundation for the rapid development of enterprises.
I will overcome my weaknesses and correct my shortcomings in my future work, and devote myself to my work with a good attitude, firm belief and full work enthusiasm. Think more, constantly improve yourself, strive to improve your work level and keep up with the needs of enterprise development under the new situation.
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