Job responsibilities and contents of property management personnel

Responsibilities of the property manager:

1, under the leadership of the director of the property management department, specifically exercise the functions of management, supervision and coordination of services. ?

2, responsible for the management of the company's cleaning, greening, public security, maintenance, reception, return visits and other services. ?

3, a comprehensive grasp of the use of public facilities and equipment in the region. ?

4. Coordinate the director to send documents related to property management. ?

5. Attend the regular meeting of the department chaired by the director, summarize the work of the current month and make plans for the next month. ?

6. Be responsible for finding unqualified service items in the operation, tracking and verifying them, and handling complaints from operators. ?

How to be a good property manager?

First, seriously implement the property management regulations and policies, adhere to principles, handle affairs impartially, implement the company's quality policy, and do a good job.

Two, familiar with the service requirements of various documents signed with the business households in the region, and fully grasp the building structure, building layout, number of units, the basic situation of business households, etc. Establish business records within the jurisdiction.

Three, familiar with economic and administrative regulations, have certain ability of organization and coordination, good at communication and make corresponding written records.

4. Be responsible for accepting the application for the second decoration of the business households, and at the same time make detailed publicity before the decoration, and supervise the second decoration of the business households in the whole process according to the contents of the second decoration agreement until they are qualified.

Five, according to the requirements of the quality management system, make daily patrol inspection records, put forward rectification and follow-up verification for unqualified items such as illegal decoration, and make original records in detail.

Six, do a good job in the monthly maintenance and "five prevention" work of escrow houses and vacant houses.

Seven, the maintenance of public * * * equipment and facilities for daily inspection and verification. Timely delivery, timely collection of various fees, the charging rate is above 98%. According to the cash management regulations, do a good job of collecting and managing bills, log in in in time, and pay all kinds of money collected on the same day. Handle all kinds of calls, letters, complaints and suggestions in time, and conduct regular return visits and spot checks on the residents who live in.

References:

Baidu encyclopedia. Link: Attribute Administrator