Job Recruitment Website - Property management - Five incisive and short articles on the annual work summary.
Five incisive and short articles on the annual work summary.
The annual work summary is incisive and short 1
Time flies, and I have been working in _ _ property for a year before I know it. In my opinion, this is a short and long year. What is short is that I haven't had time to master the work skills and professional knowledge, and time has passed; Becoming an excellent customer service staff has a long way to go. The following is a summary of my work.
I. Main work contents
1. Go through the formalities and certificates for the decoration of the customer's store, and file the merchant's information, files and keys. It is necessary to distinguish between the AD area on the first floor and the ABCD area on the third floor. Most of the first floor and the second floor belong to _ _ _ _, a few belong to merchants' rudder and some belong to private owners.
2, familiar with all aspects of information, including the owner, decoration units, construction units and other information, at the same time make records, notify the relevant departments and personnel for processing, and track this process, after the completion of a return visit.
3. You should be familiar with how to make, send and file letters and documents, and how to use single letters sent by Guide Company, Suntech and Maozhi Office, notices for rectifying paragraph order, warm tips, article release notes, small construction orders, large decoration materials and maintenance orders.
Second, build character at work and improve psychological quality.
For those who are new to property management and have little experience, they will inevitably encounter various obstacles and difficulties in their work. With the help of leaders and colleagues, I have the courage to face difficulties and dare to challenge, and my personality has further settled down. I think we should keep a good mental outlook and working condition in front of customers. As customer service staff, we should put professionalism and smiling service in the first place. The so-called dedication means that when you are at work, no matter how hard you have worked before, you should do your job well and do your job duties well. The so-called smile service means that when you face customers, no matter whether you are happy or upset, you should always put your work first and keep smiling, because you represent not only your personal image, but also the image of the company. Try to keep smiling service, gradually become fearless when communicating with a few difficult customers, and gradually improve etiquette such as reception etiquette and telephone etiquette.
Third, expand talents in work and study.
When I try to finish every job, I get support and affirmation. I remember that during _ _ _, in order to do a good job, our customer service department, engineering department and security department all worked overtime in these four or five days to do their jobs well. Although very tired, they all reflect the unity spirit of our customer service center. This shows that everyone is full of passion for their work. As for the computer map of the ABCD area on the first and second floors of the whole property, I will treat it seriously and responsibly, and try my best to do all the work better one by one.
I'm glad to come to the big family of _ _ property. The cultural concept and working atmosphere of the property management company unconsciously infected and promoted me. Let me study at work, grow in my study, and determine the direction of my efforts.
Brilliant and concise summary of annual work II
Last year was a year of rapid development, upgrading and bumper harvest. During this year, with the support of the company's leaders and the leaders of developers at all levels, A Property Management Office always implemented the principle of "the owner is supreme", and according to the actual situation of A Property Company, while providing good services, it rationalized and improved the annual work summary of property management, and initially realized the management requirements of "engineering procedures, standardized operation, practical use and scientific management". The property management work in the early stage of the community has gradually embarked on a standardized track, and the property management work has achieved certain results and won unanimous praise from the owners of the community. The annual work of property management is summarized as follows:
First, complete the daily work target management
(1) Housing management Housing management is one of the important contents of the annual work summary of property management. In order to do this work well, we have established a sound housing management file, formulated a housing management system, formulated a detailed management plan, and sent people to check it regularly. There is no damage to the decoration of the household house, the appearance is unified, and there is no behavior that damages the structure of the house. The vacancy rate is 95%.
(2) Management of public facilities and equipment In order to ensure the normal life of residents in the community, we have formulated a perfect maintenance plan and emergency plan for the management of public facilities and equipment, so that daily inspections are registered and minor repairs are recorded. The maintenance telephone was answered 24 hours a day, and minor repairs 17 times and emergency repairs were completed for 3 times throughout the year, which met the management requirements of facilities and equipment maintenance in place, timely maintenance and normal operation.
(III) Greening Management In order to create a beautiful living environment for the owners, we strictly implement greening management measures, actively cooperate with the supervision, construction and maintenance work of greening companies, and timely issue rectification notices and rationalization suggestions for problems arising in the construction and maintenance of greening companies to urge them to rectify. In the case that the greening warning signs are not in place, simple warning signs and fences will be made to strengthen the protection and management of greening, so that the green space will be basically free from damage, trampling and public phenomena, and the greening will be completed.
(IV) Management of Environmental Sanitation In terms of environmental sanitation, in view of the gradual improvement of the residential environment, we organized regular and irregular cleaning, formulated strict cleaning procedures and assessment methods, and piled up the decoration garbage in bags at fixed points, centralized transportation management, strengthened the sanitary inspection of the residential area, and ensured the cleanliness and beauty of the residential area.
(V) Safety precautions in residential areas Safety precautions and fire fighting in residential areas are the top priority of property management. In order to provide a safe and comfortable living environment for the owners, we pay close attention to the public security and fire control work in the community, regularly conduct on-the-job training and assessment for security personnel, formulate strict on-the-job assessment standards, adhere to morning exercises and meetings every day, improve the physical quality and daily work management of employees, and strictly implement the working procedures and patrol inspection system. Security personnel are required to carefully inspect, perform their duties in a civilized manner, observe discipline in a civilized manner, and be brave in management when encountering bad people and things, so that the security work last year was in a good state.
Second, the key work completed this year
(1) Property management before the owner moves in.
(1) Familiar with the construction of various facilities and equipment in the community; After check-in, in order to get familiar with the construction situation and equipment installation in the community as soon as possible, the staff of our office are not afraid of hardships and tiredness, running the construction site and climbing tall buildings in the scorching sun, and have mastered a lot of first-hand information, which has laid a solid foundation for the later work and has been praised and praised by the developers.
(2) according to the actual situation of the community, complete the work plan and put forward reasonable suggestions; After getting familiar with the various situations of the community, I completed various management schemes of the community according to the actual situation, such as vehicle management scheme, public security management scheme, decoration management scheme and so on. * * * 9 items, and put forward 1 1 reasonable suggestions, which were adopted by the developers, namely, setting milk boxes in the lobby, installing green spraying systems, and connecting some rainwater pipes to the underground pipe network.
(3) do a good job in the early training of security guards; Security work is the window of property management. In order to ensure the pre-service quality of community security, our office arranged security guards to be trained one month in advance, and formulated detailed training plans and schemes and assessment methods to strengthen the security guards' own quality and professional skills, so as to ensure that the owners have a security team with good mental outlook and professional quality to serve the owners after moving in. The work of the security team was well received.
(4) Cooperate with the sales work of the developer; In order to cooperate with the developer's sales work, I arranged a special person to cooperate with the sales work in the sales department in the early stage, patiently answered customers' questions about property management, and made two billboards to publicize the company's property management services, which achieved certain results. In addition to sending special personnel to cooperate with the sales department, all employees also gave up holidays to cooperate with the sales work during the "Eleventh" Sales Golden Week. Our work has been affirmed and praised by the sales department.
(5) Make preparations for the owner's occupancy and successfully complete the handover; In order to welcome the owner to move in and successfully complete the handover work, with the guidance and help of the company, we have done a lot of preparatory work, sorted out and prepared a lot of check-in materials and necessary documents. Such as occupancy notice, preliminary property management agreement, etc. * * * 12. Based on the principle of convenience for the owner and service first, our office has formulated the process and post of check-in procedures in combination with the actual situation of the community, and set up the owner's check-in notice, check-in procedure flow chart, decoration notice and decoration procedure flow chart, so that the owner can see at a glance when handling various procedures. Make the delivery work go smoothly. At present, the owner of 139 has gone through the check-in and decoration procedures.
(2) Strengthen service management and improve service quality.
(1) Establish the concept of home-based and humanized management service in residential areas. After moving in, we adhere to the service spirit of family-oriented, humanized management and "people-oriented"; The needs of the owners are the center of our work. In order to provide services and let owners enter the community, we feel a warm feeling. We provide special care services to the owners with difficulties in living in the community and provide quality services, such as 1- 1-50 1. The master's husband is a sailor. Because he has not been to work for a long time, there are only the master and children at home. In addition, it also provides free agency services such as telephone, broadband, electricity saving, etc., so that the owners have a feeling of "it is difficult to find a property" and the service work has been well received by the owners.
(2) Do a good job in maintenance services. Maintenance service is an important part of property management, so we are very concerned about the timely rate and completion rate of maintenance work.
(3) Strengthen the management of residential decoration. Decoration management of residential quarters is an important part of early property management, which involves the service life and safety of properties and the integrity and beauty of residential quarters. We have done a lot of work in this regard, and formulated detailed management systems according to the actual situation and management requirements of residential quarters, such as decoration instructions and roof garden management regulations. , and adhere to the daily inspection of decoration households, make records, solve problems in time, and adhere to the principle. Last year, * * * handled 32 cases of illegal construction, and these cases have been rectified. Ensure that the main structure of the house is intact. In terms of housing appearance, adhere to the system to ensure that the appearance of the community is unified, intact and beautiful.
(4) Listen carefully to the opinions of the owners and solve problems for the residents in time. Good work suggestions and management suggestions from the owner are our working principles. Therefore, we can carefully record the problems reflected by the residents, deal with them in time, improve communication with the owners, patiently explain them to the owners, and solve the problems for the residents in time, such as parking the owners' cars and decorating the sand piles for the owners. Our service concept of "thinking for the owner and taking the owner as the center" has achieved good results and won unanimous praise from the owners.
(3) Strive to improve the management level and improve the quality of property management.
(1) Organize employees to carry out employee ethics and management skills training to improve their professional quality. The comprehensive quality of managers is closely related to the quality and level of property management services. In view of this situation, combined with the fact that most residents in the residential area are new employees and have been in contact with property management for a short time, I have formulated detailed training plans and assessment methods, regularly trained employees in ideas and owner management level, and regularly conducted security business skills examinations, which enriched employees' thinking and improved their management skills. Last year, * * * organized six personnel trainings and four skill examinations.
(2) Establish and improve scientific management methods by using advanced management methods; We keep up with the pace of social development and use computers to manage the charging accounts and management schemes of various files in the community, which greatly improves the work efficiency, makes the foundation and work of the management office reach a new starting point and lays a solid foundation for future Excellence.
(4) Do a good job in external coordination and management.
Good external coordination is the key to the smooth development of property management. To this end, we worked closely with the developers and actively contacted Hongshan Real Estate Bureau, Urban Management Bureau and Telecommunications Bureau to successfully complete the sanitation operation; Apply for house number, entrustment contract, service agreement filing, telecommunication bureau agreement signing, etc.
Three. Existing problems and lessons.
Although we have made some achievements in our work last year, there are still many places that need to be improved and strengthened.
First, the overall quality of managers is not high, the sense of service is not strong, all aspects are not considered comprehensively, and the practical ability needs to be improved.
Second, there is not enough communication and understanding with the owners.
Third, the management of equipment and facilities needs to be strengthened. In view of the above problems, we will draw lessons from our work in 20__ years, strive to improve employees' owner skills and management level, and do our work better.
Annual work summary of property management: In the new year, we will speed up the pace, constantly improve our own property management level, and constantly improve the management of the community, so as to contribute to the early entry into the excellent property management community and the development of a property company.
The annual work summary is incisive and to the point 3.
Another semester has passed. Looking back, I have been working for five years, one in spring and one in autumn. On the road of teaching and educating people, I have paid a lot of sweat and gained a lot. As the result of this school year's mathematics class in the experimental class of the school, it is conceivable that the pressure is great and the responsibility is heavy. Now the teaching situation of this semester is briefly summarized as follows, so as to sum up experience and find out the shortcomings.
First, strengthen theoretical study and actively study new courses.
As the saying goes, theory is the forerunner of action. Since the implementation of the new curriculum in Shandong Province, I am a new teacher in the first year and I don't know enough about the new curriculum. Therefore, we must actively study the relevant requirements theory of the new curriculum reform, seriously study the new curriculum standards, and update our brains in time to meet the needs of the new curriculum reform. At the same time, in order to communicate with colleagues in the front line of teaching, we should actively make good use of the Internet, open education and teaching blogs, and form a good habit of writing teaching reflections in time. As a young math teacher, I find that teaching reflection is particularly important before and after teaching. In the process of classroom teaching, students are the main body of learning, and students always have original opinions. We should reflect before and after teaching and accumulate experience, laying the foundation for future classes. At the same time, these opinions are also a very important part of classroom teaching. Accumulating experience and reflecting after teaching are the first-hand materials of a wonderful and effective class.
Second, care about students and actively study the learning situation.
As a teacher, the so-called "love is education" and "love is education" should not only be responsive, but also shoulder the responsibility of educating people. How to educate people? I think loving students is fundamental. To love students, we need to respect students' personalities and hobbies, understand students' habits, attitudes and ways of treating people, and then prescribe the right medicine to help students establish a sound and perfect personality. Only in this way can we understand the students' learning situation, and the teaching can be targeted and enhance the pertinence and effectiveness of teaching. Communicate with students more, strengthen the exchange of ideas with students, make friends with students, and find out the problems existing in students' learning and the learning situation of middle school students in the class in time, so as to provide first-hand information for their lesson preparation and put forward some valuable suggestions for the class management improvement of the head teacher.
Third, fully prepare lessons and carefully study teaching materials and exam questions.
The key to a good or bad lesson lies in preparing lessons, which is an important part of teachers' teaching, and the quality of preparing lessons directly affects students' learning effect. When preparing lessons, I paid attention to the following points: 1, the connection and difference between the new curriculum and the old curriculum; 2. The position of this section in the whole senior high school mathematics; 3. Requirements of curriculum standards and examination instructions in this section; 4. The content of this part of the college entrance examination questions in recent years; 5. Students preview the possible problems in this section; 6. What typical examples and exercises can be supplemented in this section? 7. What is the position of this section in the development of mathematics? 8. What are the contents of this section that students can learn by themselves and what must be carefully explained? There is no requirement to do anything; 9. How to deal with the key points, how to break through the difficulties, how to guide the key points, and how to clarify the doubts in this section.
In the teaching process, students' understanding of mathematical concepts is paid special attention. Mathematical concept is the basic knowledge of mathematics, and it is one of the contents that candidates must master firmly and skillfully. It is also the key content of the mathematics department of the college entrance examination. For important mathematical concepts, candidates need to understand and master them correctly in order to use them freely. Judging from the college entrance examination in recent years, quite a few candidates have a poor grasp of some concepts, and their understanding is only superficial or even incomplete, so they often have no way to start or lead to various mistakes in solving problems. It also pays special attention to students' proficiency in formula mastery and basic operation training, and pays attention to standardized training in problem solving.
Fourth, implement the routine to ensure the teaching quality.
"Execution is achievement". In the teaching process, special attention is paid to the implementation of students. The implementation of students is the last link of teachers' teaching, and it is also the most fruitful one. So we pay special attention to the following points in teaching: 1. Pay close attention to the quality and standardization of written homework, pay attention to cultivating students' full mark consciousness, and pay attention to details and processes; 2. Preview the tutorial plan in advance and check in class to improve classroom efficiency; 3. "Basic training" and "guided learning exercises" are randomly selected to urge students to keep up with the teaching progress in time; 4. Modify the unit test in time and sort out the wrong revision in time. 5. Strengthen the guidance of weak subjects of top students' mathematics to ensure the strength of top students; 6. Pay attention to the training of basic knowledge. Examining the flexible mastery of basic knowledge is one of the most important goals of college entrance examination mathematics. Therefore, the examination of basic knowledge in the college entrance examination is comprehensive and focused, especially using the proposition of knowledge intersection to examine the flexible application of basic knowledge. Therefore, the teaching of basic knowledge must be deeply understood and flexibly applied, so as to achieve the purpose of quickly and accurately understanding, judging and applying in comprehensive topics. Among them, grasping the foundation is to pay attention to the research of teaching materials, especially to the formation process of concepts, formulas, rules and theorems, to the limited scope of conditions and conclusions in use, to understand the typical functions of examples in teaching materials, not only to know how to do exercises in teaching materials, but also to deeply understand the mathematical thinking methods embodied in the questions when solving problems.
Fifth, renew ideas and actively carry out new curriculum reform.
First of all, we should change our ideas and fully realize the inevitability of the new curriculum reform in education and teaching. Teachers should renew their ideas, seriously understand the concept and purpose of the new curriculum reform, so as not to get lost in the reform. Secondly, teachers should keep learning and accumulating, master rich professional knowledge, as the saying goes, "Give a person a glass of water, you should have a bucket of water", pay attention to the connection between this discipline and other disciplines, and broaden their knowledge possession. Teachers should acquire knowledge through multiple channels and different means, not only by reading professional books, but also by using the advanced means of online media to learn, communicate with other teachers more, improve cooperation awareness and learn from each other's strengths. At the same time, teachers are organizers of education and teaching. They should fully understand students, their actual situation, their interests and hobbies, and their intellectual differences, so as to teach students in accordance with their aptitude. Teachers should give students sufficient thinking space and activity space, show students their own space and stage, activate students' thinking, change passive learning into active learning, and comprehensively improve students' abilities in all aspects.
The above is a summary of my teaching work this semester. Because I have little experience, I have shortcomings in many places. I hope I can achieve better results under the guidance of school leaders, teachers and seniors in the future.
The annual work summary is concise and to the point 4
Looking back on the past year, I have gained something in ideological and political quality and professional knowledge. Personal work is summarized as follows:
First, strengthen study, strengthen faith and be loyal to education.
As a teacher, I consciously strengthen political study and improve my political and ideological consciousness. I love education and my students. In the work, I can be pragmatic, innovative, willing to contribute, try my best to teach every class, substitute every training, and successfully complete my job. I can be strict with myself according to the requirements of teachers' morality, set an example by myself and set an example for students everywhere. I will do everything I ask students to do first. In addition, I can respect leaders, unite with colleagues, actively participate in various activities of the school, and abide by various rules and regulations of the school.
Second, dig deep into the teaching materials, teach carefully, and successfully complete the task.
The unity of teaching, learning and practice in physical education. As the saying goes, the power of teaching lies in guidance. Teachers' teaching art is the embodiment of their guiding level to a great extent. Only the correct and ingenious guidance of teachers can play an "explosive" role in students' learning, realize the unity of cognition, emotion and behavior, and achieve teaching results.
According to the content of New Curriculum Standard, combined with students' age characteristics, targeted teaching can fully arouse students' interest in learning, improve their sports skills and cultivate their indomitable will quality. Students are generally afraid of 50-meter ×8 long-distance running. In order to make students reach the standard, we must build up their confidence and eliminate their fears. I told them the truth that "as long as the kung fu is deep, the iron bar is ground into a needle", and made them realize that everything lies in human efforts, and persistence is victory. In teaching design, I arrange class exercises. Students run three times along the playground in each lesson preparation activity, and each student has the opportunity to practice twice a week. At the end of one year, the pass rate of grade five students is 98%, and the effect is obvious, achieving the purpose of exercising, tempering will and improving quality.
Third, give full play to your strengths, train hard and run the track and field team well.
I am an athlete, so I have to make a long-term plan around the establishment of track and field in our school, with long-term planning and short-term planning. When selecting materials and training, I formulated reasonable and effective scientific training methods according to the age characteristics and physical quality of students, paid attention to cultivating students' will quality, paid close attention to the basic training of players, and required each player to act normally from an early age and develop good action habits. In training, I am not only strict with my players, but also strict with myself. I have to do what I ask the players to do. Whether it's cold winter or hot summer, I can keep training and get to school early every time to prepare for the players before training. In addition, I often talk with team members to increase the understanding between teachers and students.
During the training, I sincerely loved my students, corrected my pragmatic working attitude, adopted a resolute working style and used various working methods. It has been well received by school leaders, teachers and parents. At the same time, it has played a positive role in establishing a good image in the surrounding society.
The above is the summary and experience of my work for more than a year. If I have made some achievements, it is inseparable from the care and love of school leaders and teachers. Next time, I want to thank them sincerely. As an educator, in my future work, I will be more strict with myself, improve my own quality, study hard, work actively, bravely climb the peak of education and be an excellent physical education teacher.
The annual work summary is incisive and to the point 5
How time flies! In a blink of an eye, a semester's teaching work is coming to an end. In order to do better in the future, sum up experience and draw lessons, the work of this semester is summarized as follows:
I. Ideological work
As the saying goes, "It is never too old to learn". I have been strict with myself in all aspects and strive to improve myself in order to adapt to the situation of social development more quickly. By reading a lot of books on moral cultivation, we can dissect ourselves, analyze ourselves, face ourselves squarely and improve our quality.
Second, business education.
With the improvement of teachers' professional ability in the new curriculum reform, I use my spare time to teach myself all kinds of knowledge and actively learn all kinds of modern educational technologies, and I have mastered the production of multimedia courseware and can apply it to teaching.
Third, observe discipline.
I strictly abide by the rules and regulations of the school, and will not be late, leave early and take the initiative to ask for leave. At work, respect leaders, unite colleagues, and correctly handle the relationship with leading colleagues. I usually work hard, treat people sincerely, love students and have harmonious interpersonal relationships. I never make unprincipled disputes, and I have always standardized my words and deeds at the request of a people's teacher, and constantly cultivated my comprehensive quality and ability.
Fourth, education.
This semester, I have been teaching Chinese, mathematics and other subjects in Class 2, Grade 2, Senior High School, and I have also served as the head teacher of this class. Although the class size is small, the task is heavy, and I am facing the new curriculum reform. Facing the new textbooks, I encountered many difficulties in education and teaching. In view of these situations, I humbly ask experienced teachers in my work. In teaching, we should seriously study the new syllabus, thoroughly understand the teaching materials, actively explore teaching ideas, flexibly use some advanced teaching theories, scientific teaching methods and advanced modern teaching means to carry out classroom teaching, and strive to cultivate students' cooperative communication ability, independent inquiry ability and innovation ability. In addition, while doing a good job in teaching, I also attach great importance to the accumulation of teaching experience. When I have my own experience, I will write it down and communicate with my colleagues in time. This semester will be very rewarding and improved.
In short, a hard work, a harvest, teaching work is accompanied by bitterness and joy. In the future teaching work, I will constantly sum up my experience, strive to improve my teaching level, and make more efforts to strengthen the counseling of individual poor students. I believe that all problems will be solved, and I also believe that efforts will always pay off.
Five incisive and short articles about the annual work summary:
★ The annual work summary is incisive and short (10)
★ Personal annual work summary 5 articles
★ The year-end personal work summary is incisive and brief, 10.
★ Personal work summary at the end of 2022, incisive and concise (10).
★ How to write an incisive and concise annual work summary (10)
★ Annual Work Summary (short and incisive) 10
★ The general work summary is incisive and short, with 5 articles.
★ Year-end Personal Work Summary (concise and incisive) 10
★ Short personal annual work summary 10
★ Universal Personal Annual Work Summary 10
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