How to learn property management

1, property management is a typical service industry, 365 days a year, not a day can be idle, of course, not 365 days for everyone to rest, the work will be rationally divided and rest will be arranged. I mean, if you want to engage in this industry, you should be mentally prepared. Other industries have off-seasons, but not in the property management industry. You have something to do every day. Be mentally prepared.

2. The real concept of property manager is to engage in comprehensive business management of property management, such as customer service management and front desk customer service, engineering facilities and equipment management, security cleaning and greening management. Because the concept of property is "all kinds of residential and non-residential houses that have been built and have the function of use; Equipment and municipal and public facilities matching the residence; * * * Property rights and adjacent sites, courtyards, parking lots and residential access roads.

As a property manager, it is necessary to deal with these contents, rather than a single clerk, customer service, security, cleaning or green chemical, facility maintenance workers. So, my explanation to you is a little comprehensive, but in order to make you position the concept clearly.

3. How to learn to be a property manager? It is easy to learn to do, but not easy to master. I think being a property manager is not "learning", but trying to be a qualified property manager. The way is:

1, strengthen learning, although the technical content of property management is not high, it is composed of a lot of knowledge and regulations. Such as: property management regulations, property law, charging methods, customer service process, customer complaint management, employee work instructions, equipment and facilities operation and maintenance management, heating management, water and electricity management, public security management, safety and consumption management. These contents are too comprehensive for a beginner, and it is impossible for a person to attend the plenary session. Yes, but since you want to be engaged in this industry, you must have the confidence to do it well and become a manager and boss in the future. Then you need to know and master the above knowledge.

2. Everything is difficult at the beginning. As long as you make up your mind, I'm sure you can master the knowledge and regulations of the industry. It is not difficult to master them, but it is difficult to use them, especially the communication between owners, so that they can trust you and cooperate with you. Don't be hit by accidents, throw cold water on them, lose confidence and quit. What I said above is equal to nothing. More importantly, I want to continue our discussion with you.