Summary of property probation period: 50 words and 7 articles.

Summary of probation period of real estate 1

In these three months, with the help of the leaders and colleagues of the projec

Summary of property probation period: 50 words and 7 articles.

Summary of probation period of real estate 1

In these three months, with the help of the leaders and colleagues of the project department, I learned fine professional property knowledge that small companies can't touch. The following is a summary of the probation period:

First of all, I sincerely thank the leaders and colleagues for their help, so that I can integrate into the new environment as soon as possible and make my work have a new starting point.

Secondly, through this period of work, I deeply realized that a big company is a profession. There are too many things to learn and adapt to in XX-professional knowledge, corporate culture, personnel relations, and even the original working methods and ways of doing things have to be restarted. At present, because our customer service manager is on maternity leave, my specific job has not been assigned. I have been assisting other property managers for nearly three months-the front desk, the dunning fee and so on. Generally speaking, the more you participate, the more you feel that your property specialization is insufficient, and the more you need to work hard in the future. As a newcomer, I am trying to learn the strengths of our excellent team. Each of them has different advantages, and I am proud to be in this group. During this period, I can't say that I have made any special achievements since I entered the company. But I think I work hard and have no lazy behavior that violates discipline. Although I'm a newcomer, I'm trying to keep up with my colleagues. Although my progress is slow, I am making progress.

In retrospect, the company gave me such a good opportunity. If I stay in China Shipping, I will definitely work harder to improve my business and other work-related knowledge. Within the scope of my present post, I am completely familiar with the NC charging system, and I am familiar with the composition, basic situation, contact information and payment method of the community owners in a short time. On the premise of knowing too little about my own property laws and regulations, I will seriously accept the company's training, and at the same time I will read more books on property laws and regulations myself.

As for the future prospect, we should do our best in the requirements and training of the company. Being an excellent property customer service is my ultimate goal.

Finally, thank you for giving me the opportunity to join and serve China Shipping. Let me get in touch with the influence of excellent corporate culture and get a promotion from business to specialty in such a good enterprise. The most important thing is to find the direction of your future efforts. I hope I can pass the test and let me move on. thank you

Summary of probation period of real estate II

During this period of work and study, I have a relatively complete understanding of the company; I have a clear understanding of the company's development process, management and personal responsibilities. In the process of getting familiar with the work, I gradually understood the company's core values, such as honesty, diligence, realism and innovation, which added new vitality to the company's steady development. The following is my self-evaluation during the probation period and a summary of my work performance.

At work, my main position is customer service specialist. At work, I try my best to do my job well and improve work efficiency and quality. As a property customer service, we should put the owner in the first place and try our best to meet the requirements of the owner. During the period of mastering customer service related skills, it is with such a firm belief that I will be strict with myself, study hard and strive to become an expert. It laid a good foundation for the smooth development of my future work.

In learning, I am strict with myself, correct my work attitude and integrate theory with practice; So as to improve their strengths and ideological and cultural quality, including learning to develop good living habits in life, being rich and organized, having a rigorous attitude towards life and a good style of life, being warm and generous, being honest and trustworthy, being ready to help others, having their own good working principles, and being able to live in harmony with colleagues.

Consciously abide by the rules and regulations of the property and insist on participating in every training of the property. I ask for positive progress, care for the company's bricks and tiles, and always devote myself to study and work with rigorous attitude and positive enthusiasm. Although there are tears of success and bitterness of failure, the increasingly fierce social competition has made me fully realize the importance of becoming an excellent worker with all-round development in morality, intelligence and physique.

During this period, although I learned some theoretical knowledge from school, the current situation can not meet the needs of work. In order to master the e-commerce industry and bathroom industry as soon as possible, I insist on coming to the company every day to learn the company's system and theoretical knowledge. During working hours, I will learn practical operation with my predecessors and help to do some small things. In the evening, I will discuss the work content with my predecessors and talk about the inconvenience of work, my dissatisfaction and my shortcomings. My seniors will give me support and spiritual encouragement at work. After a long period of training, overcoming and hard work, I will gradually become a qualified employee.

Although it is only a few months, the gains in the middle are indelible, which cannot be separated from the help of unit leaders and colleagues. I always believe that no matter how bright the match is, there is only light as big as a bean. But if you light a pile of matches with a match, it will burn very brightly. I hope to use my brilliant youth to ignite every guest and inspire my colleagues to contribute to our cause, forge ahead and create a better tomorrow. Of course, my work still has shortcomings and deficiencies. I will continue to study hard and do my best in the future. Our work needs a spirit of transcendence, and I believe that through hard work, our work will get better and better.

Summary of property probation period 3

During the short and long probation period, I seriously studied the articles of association of the company, strictly performed my personal duties, reassured the leaders and satisfied the owners. Summarized as follows:

First, study hard and summarize and improve.

As soon as I joined the company, I was entrusted with a heavy responsibility as a field maintenance engineer in 10 and 1 1. Faced with so many owners, when they first came into contact with the service industry, they were unfamiliar with their business, and it was inevitable that they were worried about their work-many places were not familiar with it, which made me feel "like a mountain" on the one hand and a long way to go on the other.

However, with the care of leaders and the help of colleagues, this kind of worry soon vanished. When encountering difficulties, everyone patiently teaches: whether it is to take the owner to inspect the house, check the problem points of the house inspection list for maintenance, or feedback to inform the owner to re-examine and sign, release the morning meeting, or write a letter, basic etiquette and on-site forensics photo collection. , have been supported by colleagues, especially the information officer at the front desk, and have helped generously many times.

Everyone knows that I am new here, and they take special care of me. Every time someone kindly reminded me not to miss it, and even taught me how to cancel the order and close the problem point ... everything touched me. Philosophers say that a perfect team is the guarantee of success, and I deeply feel this in a charming big family.

In order to integrate quickly, I take a small notebook with me. When my colleagues remind me of something, I will write it down on the spot and then read it often to show my vigilance. Always sum up your own shortcomings, learn from others' strengths and improve your professional level. From ignorance to understanding, from the beginning to the details, it has been praised and supported by many owners, which makes me very happy and feels that my efforts have been rewarded.

Second, love and dedication, warm service.

I just arrived in the 10 and 1 1 areas, which happened to be centralized delivery.

When I took the owner to inspect the house, I seriously answered every question raised by the owner, and explained in detail the planning of the community, the brand of interior decoration materials and the matters needing attention in house maintenance. Record the owner's dissatisfaction in detail, and distribute the problem points of the house inspection list to all subcontractors for maintenance in time; Inform the owner to re-examine the completed problems and sign the house inspection form.

Most owners are satisfied with our service, and our labor has been praised by the owners, which also adds a touch of bright color to the xx team.

After the delivery of the house, with the improvement of the occupancy rate of the owner, there are more and more maintenance problems. Every time I receive a repair report, I quickly go to the scene to check and confirm the non-man-made damage, fill in the maintenance plan and inform the owner, then send a bill to the workers to arrange the repair at the owner's house, and sign it after completing the task. Then I have been responsible for entering the house maintenance platform to cancel the order and close the problem point in the company's cm network.

Third, handle affairs impartially and treat people sincerely.

Sometimes owners do not pay attention to man-made damage, such as planting flowers and watering a house, which leads to the expansion and deformation of the floor. Calling to complain is the quality problem of our materials. I will explain this situation after on-the-spot investigation. No matter whether the host growls loudly or cynically, I will be honest with him.

The Bible says that when other people's anger burns, you can only put it out if you treat it calmly. Most owners will be influenced by our attitude. I believe that if you treat others with sincerity, they will put themselves in your shoes. The company's system can't be chaotic. As long as it is not chaotic, others can't be chaotic.

Fourth, rigorous and meticulous, self-discipline.

Every time you go to the host's house, you should wear a shoe cover regardless of whether the host is in charge or not. It is one thing to say politely that "there is no need for chaos at home", and it is another to abide by the company system. Once in a repair shop, the owner was very cheerful and seemed to be a cultural person. He also handed it to the construction workers when he smoked it himself. I resolutely stopped "you can't pick up cigarettes and smoke in the master's room". The host advised that "rules are nothing more than human feelings." I replied, "Human feelings are not a bad rule." The host smiled, no longer reluctant, but also praised our xx "self-discipline, people always respect."

Five, love the owner, timely feedback.

Based on the service concept of "thinking for the owner and taking the owner as the center", I will call the owner after each maintenance and ask him if he is satisfied and what needs to be improved. Frequent communication with the owners has also enhanced mutual trust and understanding.

Sometimes enthusiastic hosts will also send some small gifts, such as mineral water and snacks. I am deeply grateful and refuse to take "serving everyone is my job responsibility." Some owners also posted praises on the charm forum, and even wrote poems to each other. "There is a heroic spirit, and it is difficult to solve worries between talking and laughing ... Love is one in a million. Who said that women are not as good as men?" So kind that I can only thank him for his kindness.

Although I am young and have limited work experience, I will give full play to the advantages of young people, such as studious, diligent and energetic, and strive to become an outstanding talent and contribute to the development of the company. With the concern of leaders and colleagues, I will be more confident to do a good job in maintenance.

Summary of property probation period 4

During these three months, under the care and guidance of leaders and colleagues, through my unremitting efforts, I have gradually adapted to the surrounding living and working environment and gradually entered the working state. In this process, I want to summarize my work in three stages.

First, the embryonic stage

During the period, I was mainly familiar with the daily workflow. For example, being familiar with the process of property right certificate and land certificate, the consultation and explanation work of the owner, and the process of house maintenance and rectification involve a variety of things with strong randomness. Sometimes they are anxious to deal with several things at the same time, but sometimes they are bored. In addition, there is a lack of superficial hierarchy in these matters. Without a full understanding of its inherent attributes, it is difficult to get a more correct judgment at the first time through intuition, because when receiving every piece of information, it is not clear which is important, which is urgent, which is not urgent, which needs to be conveyed immediately and which needs to be filtered out. It is difficult to grasp these inexperience and understanding of the overall operation of the company.

Of course, this period is the peak of my mistakes, especially in dealing with some things, lacking certain flexibility and not considering some things comprehensively, but by learning from some experienced colleagues, I gradually improved in my later work. A newcomer like me, who just entered the company, is full of strangeness and curiosity about everything. So I often chase engineers or old employees to ask questions, and they always take pains to explain. From it, I learned a lot that I had never learned before. I often communicate with the owners, and I can learn things from them that I can't learn elsewhere, so they all become my mentors.

Second, the growth stage

Through the previous stage's work performance and the guidance of leaders and colleagues, we have made some adjustments to the current stage's work, starting from four categories: daily plan, client department's warrant handling, owner's consultation and explanation, rectification process and owner's negotiation.

During the period, assist the department to handle the warrants, the process of handling the owners' related warrants, the materials needed, and the relevant matters needing attention when handling. The owner's consultation and explanation work is varied, which makes me clearly see my lack of professional knowledge and the quality of service needs to be improved. I learn from leaders, colleagues and other relevant departments to supplement my professional knowledge, improve my service quality, satisfy the owners and serve them better. Here, I clearly realize that every host standing in front of me is a god in my heart, and my duty has become an angel to convey happiness. Dealing with occupation is hard science and technology, and dealing with people is soft art, which requires me to grasp both hands and be hard.

At the same time, this spirit also goes deep into the rectification of the project. Through the rectification of housing quality by the maintenance team, we must first rectify the problems reflected by the owners as soon as possible. Be sure to rectify in time. Because this problem is easy to affect the owner's living order or home improvement progress. Once the owner stops work, it will bring the loss of construction period and economy, and more seriously, it will affect God's mentality and destroy the happy mood brought by the new house. Once the owner's mood is destroyed, the problem of quality itself is no longer the mainstream, and healing the trauma in the owner's heart has become the top priority of my mission. This not only improves the work efficiency, but also increases the reputation of the company; Secondly, urge the rectification construction unit to improve the quality level of rectification. During this period, I worked with maintenance engineers for many times and found out the root causes of housing quality problems, such as: water seepage in aluminum windows, mainly the aging of window stickers and glass glue; The door and window splicing is not standardized; The joint between the window and the wall is not closely connected with the civil part. Another example is: the cracks and hollowing of the wall are caused by insufficient masonry mortar, unreasonable handover treatment of different materials and irregular decoration and slotting operation; Empty drum is caused by insufficient wall wetting when plastering, too thick plastering at one time and too heavy fine sand content. Through on-site practical work, I can better supervise the construction quality of the construction unit and enhance my confidence.

Third, the mature stage.

Through the constant familiarity and exercise in the first two months, I have further improved my basic work skills and improved my work efficiency.

At this time, the house has been successfully delivered, but the centralized rectification work after delivery has also started. The number of repair applications is several times that of the previous period. In this case, in order to control the development of this phenomenon, it is necessary to conduct on-the-spot investigation on these rectification reasons, find out the crux and prescribe the right medicine. Among them, it is found that false reports, repeated repair reports, and some owners' own irregular decoration operations account for a large part of the repair report. It is very important to reduce this kind of repair report to the lowest point for the improvement of repair report and closing process, and it also brings convenience to our later work. In view of this, with the help of department leaders and colleagues, the repair process is partially improved. First of all, from the root, check whether the responsibility and authenticity of the owner's maintenance problems belong to the scope of normal maintenance and rectification. For example, whether it is the owner's improper operation (mainly aluminum alloy hardware fittings for doors and windows), by explaining the work to the owner and guiding the correct operation method, the owner's complaints about repairing can be completely avoided, and at the same time, the construction unit can be prevented from making rectification, which increases the maintenance cost and workload, but the problem has not been fundamentally solved. Almost every time the owner has to supervise the work on site, which also leads to the decline of the owner's satisfaction with the company. Secondly, the review and return visit after rectification are implemented to each responsible person. The review can test the rectification effect and quality of the construction unit, and avoid the sequelae of incomplete rectification caused by the construction unit cutting corners. A return visit can first improve the satisfaction of the owner, and then we can hear the real, pertinent and good opinions and suggestions of the owner, which improves the quality of our work. Why not?

Through the improvement of the rectification process and the implementation in the actual work operation, the centralized rectification work was successfully completed. However, this is not three minutes of enthusiasm. It will continue to be implemented in the normal rectification work in the later period, and it is necessary to constantly sum up experiences and lessons, improve, improve, and improve.

With the passage of time, with the help of company leaders and colleagues, I kept growing and solved one quality complaint after another. These problems can be described as varied and varied, so I won't elaborate here.

Summary of property probation period 5

Time flies, and in a blink of an eye, I have been working in Jiuda Property for more than a week.

I vaguely remember the first day of work, a little excited and a little nervous, but it was quickly melted by the harmonious and cheerful atmosphere in our office, and the whole person relaxed.

I am lucky to meet our colleagues and leaders, and let me get in touch with the knowledge of property management bit by bit from a layman who can't find the door. I want to thank them for providing me with those materials, which contain many very detailed parts. They know me like the back of their hand. Let property management enter this door. At the same time, our master of engineering is also very patient with me to get familiar with the environment and the specific location of some specific matters involved in my work. Of course, our supervisor and director Zhang are also very concerned about my situation. Although the director is always busy at work, he often asks my colleagues in our office about my work, whether there is anything I don't understand and so on. Director Zhang usually contacts more leaders. However, it always gives people a very easy-going and friendly feeling. The training I usually receive really helps me a lot, which helps me to integrate into my work more quickly and find the method and order of learning these complicated materials.

Finally, I want to thank all my colleagues in our office for their enthusiasm and concern. I will try my best to turn myself into a dry sponge and absorb all their efforts and encouragement. I hope I can master the workflow and property management more skillfully, and one day I can pay what I have learned for them, which can help them reduce some workload.

Summary of property probation period 6

In a blink of an eye, I have been in xx for more than two months, and every bit of work here is vivid. It's really not easy for me to know nothing from the beginning and now I can handle some emergencies by myself!

In the early stage of coming here, I didn't understand the front desk work well, so I always made mistakes in my work and there were always many problems. There is nothing wrong with having a problem. The mistake is that you can't analyze the problem! Time goes by day, from not knowing what to do at first to taking the initiative to find something for others. This is my own progress, but also the progress of my life! I was right to come here. There are many choices in life. How to make the right choice? In fact, you just need to understand what you want this time. X gave me a chance to practice my eloquence and let me know how to communicate well with others.

During my work here, I learned what procedures I need to go through to close the house and what to pay attention to in the process of closing the house. This is all a kind of learning! The receptionist at the front desk is actually very trained, which is really good exercise for me, a careless person. Although there are still many problems in filing forms at the front desk, I have made great progress compared with the previous one. I want to pursue better and make better achievements, which is what the company needs all our employees to do!

Our supervisor always tells us that going to work is not about how much money we need, but about finding a sense of belonging and honor in our work!

Two weeks after I came, the supervisor asked us to start urging the property fee. I met the owner of Building 2 by chance. He kept asking me about the real estate license. At work, I always remember that every action I do now is to prepare for my future work. Although I was not very clear about handling the real estate license at first, I took the trouble to help him ask many places and try my best to let her know more about handling the real estate license! Later, she came to us and paid the property fee for three years at once. Although there are only more than 5,000 yuan, it is only natural to pay the property management fee, but I still feel that this is an affirmation of my work, and we have found a sense of honor here!

The above is what I learned during xx. I can't just go out to work and study, but also need to create value for the company. Although I came to xx Service Center on June 14, 20xx, in order to further improve my quality and professional level, I voluntarily promise the following:

1. Wear work clothes according to company requirements. Work clothes should be neat and tidy, and work cards should be worn at work.

2. When answering the owner's phone, ring within 3 rings, pick up the phone and report clearly: "Hello, this is X Property, what can I do for you?" Listen carefully to the reason why the other party called. If you have anything to say or ask, write it down one by one and try to reply in detail. After the call, say to the owner in a calm tone, "Thank you, goodbye!" "

3. Call the owner. When answering the phone, take the initiative to greet the other party, "Hello, this is X Property", use honorifics, confirm the room number and the caller's name, explain clearly what to do, and say "Thank you, goodbye" after the call.

4. The owner went to the service center for help or complaint, stood up when he entered the door, and greeted the owner with a smile: "Hello, what can I do for you?" Listen carefully and patiently to the problems mentioned by the owner, register completely and deal with them in time to ensure the return visit rate of 100%. When the host left, he stood up and said, take your time and welcome to come again! "

5. Do a good job in the registration of keys in and out, establish, update and manage the information in the area, and make the registration perfect, accurate and without omission.

6. Be able to handle the occupation and decoration formalities skillfully, and do a good job of registration.

If you can't do it voluntarily, you will be fined 100 yuan, and the whole corridor will be cleaned.

Summary of property probation period 7

After graduating from college, I came to xx Property Company to do customer service through online recruitment. My main job is to be responsible for the information transmission of an office building owner. Whether there is a problem with the elevator or a power outage on several floors, I will report the situation to me as soon as possible after the personnel of the owner company report it to me. At the end of the three-month probation period, because I have never made any mistakes in my work during this period, I intend to write a written application for employment recently. Before that, I will make a summary of my work.

The first is the work achievements obtained during the probation period. After the three-month probation period, at least now the front desks at all levels of the office building are familiar with me. At least we can recognize each other by their voices. However, of course, my work is far more than that. During this period, the elevator in the office building was repaired once. Due to the recent hot weather, after some owners' reaction, small air-conditioning equipment was installed in the elevator of the office building, so everyone gave us a good evaluation. Another office rental job, through the screening of some promotion companies, successfully sublet some empty floors of office buildings.

Now that we have talked about achievements, we have to mention the shortcomings in our work. Because the subway is being built nearby, sometimes it will affect the property and power failure, which will seriously affect the normal office of the owners. Many people have complained to me, but because these reasons are caused by the outside world, I can't come up with any solution except to appease the owner, who is more reasonable. Generally, they don't put the main responsibility on me, but I still hope to help them with my own ability. If a property customer service can't help the owner solve the problem effectively,

Finally, I want to give some advice to the property management company. One is the takeaway around the office building. Sometimes some employees who deliver food will deliver food to the staff in the office building, but their electric cars will occupy the owner's driveway. Some owners have reflected this problem to me, but the property security guards turned a deaf ear to my message, so I think we should either set up temporary parking spots for this purpose or strengthen management in this respect. In addition, some high-rise corridors are blocked, so it is suggested to clean up the items piled up in the corridors as soon as possible, otherwise some problems will easily occur in the event of an accident.

In order to work better in the future, I think I can specify a work plan and strengthen some things I haven't done well. I think we can record some important opinions in the notebook and choose some opinions that are beneficial to the development of the company. In addition, I can also set up a WeChat group for owners' feedback, which will be much more convenient to work. After all, sometimes some unclear questions on the phone can be expressed in words because of poor signal and other reasons, so I can also guarantee something for myself. After the probation period, I will become a full member. I hope I can become a full member after this summary.