Can express delivery be delivered to your door during the epidemic?

Now that things are gradually returning to normal, why can't the courier be delivered directly to the door? I learned from many property companies that the express delivery is not delivered directly to the door mainly for epidemic prevention and safety reasons. Centralized reception can be disinfected and silently processed to avoid the risk of virus transmission caused by the direct entry and exit of couriers and parcels.

However, whether express delivery can be delivered to the door is basically stipulated by the community itself. In the same street, some communities can't deliver goods to your door, and some communities can deliver goods directly to your door. There is no uniform standard. It is understood that whether couriers and take-away riders can enter the community for distribution, towns and communities have their own gestures. At present, there are three situations:

◆ Some communities have allowed couriers to enter the community for distribution, and some communities can deliver goods to your door;

◆ In some communities, couriers are only allowed to leave express mail downstairs or at pick-up points such as post offices in the communities to realize "contactless delivery";

◆ For safety reasons, some communities have not been loosened so far, and express delivery is still only allowed to be placed on the shelves at the entrance of the community.

Then, how to find a balance between express delivery and normalization prevention and control, so that consumers can enjoy the "happiness" of receiving goods? What standard delivery measures did the courier company take to ensure the "last 100m" delivery service? At present, the terminal delivery mode of express delivery companies is mainly adjusted according to the specific epidemic prevention policies in various places. At present, they are mainly as follows:

For the sake of epidemic prevention, most of them still keep non-contact distribution, and small pieces are mainly express cabinets to reduce face-to-face contact with recipients.

Contact by telephone before delivery, deliver the goods according to customer's needs, and put them at the pick-up point and other places as far as possible with the permission of customers, so as to achieve zero contact as far as possible; If the courier has been allowed to enter the community for distribution, the customer requires door-to-door delivery and provides door-to-door service in strict accordance with the customer's requirements.

Regional outlets with strict epidemic control communicate with neighborhood committees by themselves, and put exclusive express shelves at the door to avoid the accumulation of unified shelves by the industry, or couriers will generally inform the latest status of express mail in advance, dock the property, enter the community WeChat group, contact customers conveniently and efficiently, and speed up customer pickup.

For the express mail of fresh cold chain and other items, the courier is required to provide home delivery service; Large items should be delivered to the door as far as possible, and the courier should carry disinfectant with him to carry out comprehensive disinfection to ensure door-to-door delivery and enhance the customer experience.