Commercial building property management contract

The property management of commercial buildings is definitely different from the property management contracts of ordinary residential areas and residential areas. So what are the specifications of the property management contract for commercial housing? I have compiled the Commercial Housing Property Management Contract, which is for reference only. I hope it will help you!

Commercial Housing Property Management Contract Chapter I General Clauses

1. This contract is formulated to safeguard the legitimate interests of both parties to the contract, standardize the property management behavior and meet the satisfaction and requirements of the owner.

2. This contract is divided into seven parts: general rules, property management entrustment contract, property management service content and standard, property management service standard, fund settlement, supervision and management, inspection and assessment, and supplementary clauses, all of which are effective parts of this contract and have the same legal effect.

Three. Matters not covered in this contract shall be implemented in accordance with relevant laws, regulations and rules of People's Republic of China (PRC).

Chapter II Entrustment Contract of Property Management

Party A: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Party B: _ _ _ _ _ _ Property Management Co., Ltd.

According to relevant laws and regulations, on the basis of voluntariness, equality and consensus, Party A entrusts _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

First, the scope and matters of entrusted management

(1) Management scope:

Party A entrusts the property located atNo.. _ _ _ _ _ _ and its regional scope shall be handed over to Party B for unified management and comprehensive services.

Property Type: Office Building

Building area: _ _ _ square meters Building area: _ _ _ square meters

(2) Management matters:

1. Use, maintenance and protection of houses. Including roof, beam, slab, column, wall and other load-bearing structures, stairwells, hallways, corridors, walls and floors.

2. Maintenance, maintenance, operation and management of equipment and facilities in the area. Including water supply, heating, power supply, lighting, fire fighting and other equipment and facilities.

Maintenance, conservation and management of municipal public facilities and affiliated buildings and structures. Including roads, septic tanks, ditches, bicycle sheds, parking lots, etc.

4. Maintenance and management of public green space, flowers, trees and architectural sketches.

5. Public health cleaning, garbage collection and removal.

6. Traffic and parking order management.

7. Security patrol, past duty, security monitoring and personnel registration.

8. Manage property-related engineering drawings, real-time user files and completion acceptance data.

Second, the entrusted management period: one year. That is, it starts from _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

Three. Responsibilities, rights and obligations of both parties

(1) Party A:

1. Represent and safeguard the legitimate rights and interests of property owners and users.

2. Formulate the owners' convention and supervise the property owners and users to abide by the convention.

3. Examine and approve the property management system, annual plan and financial budget and final accounts drawn up by Party B. ..

4. Check and supervise the implementation of Party B's management and system implementation.

5. Provide Party B with commercial premises and business premises.

6. Provide Party B with drawings, documents and materials required for property management.

7. Be responsible for ensuring that the property management fee is paid on time as required.

8. Assist in handling the management problems left over before this contract comes into effect.

9. Assist Party B in property management, publicity, education and cultural activities.

10. Party B shall not interfere with Party B's management and business activities according to the laws or the contents stipulated in this contract.

1 1. Participate in determining the charging standard of management service fee.

12. Party B and Party B's personnel who violate the provisions of the contract have the right to terminate or ask for replacement.

13. Other responsibilities that Party A shall bear as stipulated in the policy.

(II) Party B

1. According to relevant laws and regulations and the stipulations of this contract, formulate the property management system and independently carry out various management and business activities.

2. Abide by all management regulations and responsibilities stipulated in the contract, implement comprehensive management of the property according to the authorization of Party A, ensure the realization of all management objectives and economic indicators, assume corresponding responsibilities, and consciously accept the inspection and supervision of the property authorities, relevant government departments and Party A. ..

3. Make the maintenance plan as required, and organize the implementation after submitting it to Party A for review and approval.

4. Inform the owner and the user of the property about the use of the property, and be responsible for supervision.

5. Accept the supervision of Party A on the financial accounts in the process of operation and management, and report the work regularly.

6. Do not occupy or change the facilities and equipment of the property without authorization. If it is necessary to rebuild, expand or improve the supporting projects in the property, it must be negotiated with Party A and reported to the relevant departments for approval before implementation.

7. Establish property management files and be responsible for timely recording relevant changes.

8. Be responsible for calculating the service charge standard in the management area, and provide Party A with the calculation standard and basis, and charge in strict accordance with the standard.

9. According to the entrustment of Party A and the provisions of the owners' convention, have the right to deal with the illegal acts of owners and property users. According to the actual situation, take measures such as criticism, persuasion, warning, stopping, and submitting to relevant departments for handling.

10. After the management expires, hand over all special houses and related properties, all property management files and related materials to Party A..

1 1. A franchise company may be hired to undertake the special management business of this property, but the management responsibility of this property shall not be transferred to a third party.

12. Be responsible for compiling the annual property management plan, fund use plan and final accounts report.

Fourth, the property management service fee

Collect cleaning fees, security fees, greening fees, management fees, maintenance fees and special service fees in accordance with the relevant provisions of property management.

Total: _ _ _ yuan. ?

Property management service fee standard

According to the relevant regulations of the state and referring to relevant standards, the charging standard of the property service fee under this contract is formulated.

I. Cleaning and sanitation fees and greening management fees

1. Cleaning fee: _ _ _ _ _× _ _ _ _ = _ _ _ _ _ Yuan/year.

2. Greening fee: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

3. Septic tank cleaning fee: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

2. Security expenses: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Three. Minor repair fee: _ _ _ _ _ _ yuan per year.

4. Operation and maintenance expenses of elevators and high-pressure pumps: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5. Operating expenses of power supply, water supply and heating: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6. Receiving and sending: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

7. Special service fee: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Eight, management fees and other:

1. Management fee: _ _ _ _ _× _ _ _ _ = _ _ _ _ _ Yuan/year.

2. Office expenses: _ _ _ _ x _ _ x _ _ _ _ _ _ = _ _ _ _ yuan/year.

3. Other emergency expenses: _ _ _ _ _ _ yuan per year.

4. Statutory tax: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Nine, the above medium repair and equipment, facilities update costs, by the property company to put forward the project and apply for the relevant quota, to perform various procedures and approved by the owner before implementation.

Chapter III Contents and Standards of Property Management Services

First, clean:

Content: Daily cleaning of public parts in the area, setting up full-time health personnel to ensure that the owner has a clean and comfortable working environment.

Standard:

1. Courtyard, hall and corridor

Take advantage of the owner's rest time to thoroughly clean the courtyard, hall and corridor every day and remove the garbage in time. The owner shall set up full-time sanitation workers to clean and maintain the sanitation of the area during office hours. Keep the parking area clear? There is no garbage on roads and green spaces, so there are no sundries and stains on the land surface in the area. Wipe lamps, switches, handles and stair handrails in time. The sputum bucket placed in the corridor should be cleaned in time, and the glass curtain wall near the entrance hall should be scrubbed once a week.

2. Elevator

Clean and wipe elevator doors, mirrors and walls every day. Clean the floor thoroughly every night. Health maintenance personnel should clean the elevator machine room at any time, change the carpet every day, and keep the elevator clean without sundries and stains.

lavatory

Clean the bathroom thoroughly every night. Include timely removal of garbage and convenient lunch boxes, clean of wall toilets, sanitary wares, wall tiles and floor tiles, neat arrangement of mops and daily necessities, thorough cleaning of toilets once a week, draining and descaling of water heaters once a week, and regular spraying of air fresheners to ensure no peculiar smell.

4. Green-skinned apples

Watering, fertilizing and pruning the greening plants inside and outside the building in time, removing weeds in time, removing dust from flowers, leaves and stems every day, keeping flowerpots and lawns free of sundries, and spraying chemicals regularly, so that flowers and trees have no obvious withering and pests.

5. Underground parking?

Thoroughly clean once a week, clean up sewage and dirt in time, and keep the wall dust-free.

6. septic tank

Clean regularly to ensure normal use.

Second, safety.

Content: Set up professional security personnel to ensure the personal, property and fire safety of the owner.

Standard:

1 on duty

Security personnel should stick to the duties of their past posts according to their duties, make timely handover records, strengthen daily inspections and monitoring, and actively cooperate with public security departments to ensure property safety.

2. Visit registration

Foreigners should register, record and guide, understand etiquette knowledge and pay attention to etiquette. Internal staff should check and urge the holder to enter the office building.

3. Monitoring room

The monitoring room shall be monitored and on duty for 24 hours to prevent non-working personnel from entering, ensure the safety of instruments and equipment, and provide monitoring data at any time.

4. Fire fighting equipment

Check and maintain the fire-fighting equipment regularly to ensure that the fire-fighting equipment is always in good condition, deal with fire accidents or hidden dangers in time and report to relevant departments.

5. Parking lot

Vehicles in the parking lot should be arranged neatly, always guide the parking position of vehicles, supervise the locking of vehicles, check the safety of the garage, and prevent theft and traffic accidents.

6. Other emergencies

Strictly prevent the occurrence of criminal cases and public security incidents, handle and stop emergencies at any time, maintain work order and ensure normal office work.

Third, minor repairs

Content: Maintenance of slight damage and breakage of equipment and facilities, and daily maintenance works aimed at maintaining the original intact level of the house.

Standard:

1. related to electricity

Replace and repair damaged bulbs, lamps, switches and other electrical equipment at any time to ensure the integrity of various electrical facilities and components.

Step 2: water heating

Water supply and drainage and heating maintenance, water supply and heating facilities and water leakage maintenance, water valve, toilet, pipeline maintenance and replacement.

3. Civil engineering

Repair of the main structure of the house, various walls, beams, plate columns and doors and windows.

Step 4 equip

Simple maintenance of various mechanical equipment and electrical equipment. Such as: water heaters, water heaters, air conditioners, power switches, cabinets, curtains, etc.

5. Other maintenance projects

Other maintenance items required by the owner. Such as: externally delivered equipment, other facilities installed indoors, etc.

6. Maintenance rate

Timely maintenance rate reaches 100%, and personnel are in place in 10 minutes. Electrical and pipeline maintenance shall not exceed 24 hours, and civil maintenance shall not exceed 3 days.

Four. Elevator and high-pressure water pump

Contents: Daily maintenance, repair and troubleshooting of elevators and high-pressure pumps, and handling of random problems.

Standard:

1. Maintenance

In accordance with the relevant regulations, timely maintenance, at any time to deal with problems, so that the machinery is always in the best running state. Ensure that the equipment operation rate is above 98%.

maintain

Party B shall regularly maintain elevators and high-pressure pumps. Such as: pipeline anticorrosive paint, elevator lubricating oil, etc.

repair

Perform maintenance according to the time and operating procedures specified in the equipment manual.

Eliminate various hidden dangers.

Step 4 deal with it urgently

Personnel response when equipment is stopped or damaged due to power failure, mechanical failure or other reasons, identification of the cause of the accident, the result of accident treatment, punishment and education for the parties concerned.

Step 5 record

Personnel arrangement and duty time, safety responsibilities and rules and regulations, operation records, maintenance records, etc.

6. Cost statistics

Cost statistics of each maintenance, normal operation, regular maintenance and accident treatment.

Verb (abbreviation for verb) power supply, water supply and heating

Content: Set up professionals to carry out daily maintenance of power supply, water supply and heating equipment, check all kinds of equipment on time, ensure the normal operation of the equipment, achieve "the owner calls and the personnel arrive at the post", and serve the owner in time.

Standard:

1. Work record

Do a good job in personnel arrangement, post responsibilities and handover records, and notify the owner of the planned power outage, water supply and gas stop 12 hours in advance to ensure the normal operation of the equipment.

2. Maintenance records

In accordance with the requirements of equipment regulations and operating procedures, overhaul and make records on time, and send professionals to test and inspect the system regularly to eliminate hidden dangers of accidents and ensure the safety and reliability of the system.

3. Daily maintenance

Replace and repair damaged and aging facilities regularly, wipe dust, stains and brush anti-corrosion paint regularly.

4. Accident handling

When power, water and gas are cut off due to equipment accidents, an accident report shall be submitted, explaining the cause of the accident, opinions on handling the accident, responsibilities of personnel at that time and education.

Step 5 deal with it urgently

Upon receiving the user's emergency report, the maintenance personnel should be in place within 10 minutes and immediately repair it, deal with the sudden impact in the shortest time and explain it to the owner in detail, so that minor repairs can be completed within 12 hours, major repairs can be continuously repaired, and engineers are on duty 24 hours. If it cannot be completed within the time limit, it shall explain the reasons to the owner.

6. Cost statistics

Cost statistics of each maintenance, normal operation, regular maintenance and accident treatment.

VI. Sending and Receiving

Content: Responsible for mailing and distributing letters, newspapers and documents within the company. Notify employees of newspapers, letters, parcels, etc. Timely?

Standard:

1. Registration

Register newspapers, documents, letters, parcels, money orders, etc. Mail and collect in time, and keep the receipt for enquiry.

pay

Office letters, company documents, notices, statements, parcels and remittances to be sent should be delivered in time without delay. If the delivery causes adverse consequences, the responsibility shall be investigated.

collect

Articles, newspapers, letters and various documents received from the post office or the postman shall be registered one by one, and shall not be falsely claimed or wrongly received. If there is a problem, you must question it.

distribute

Distribute newspapers, documents, letters, parcels, money orders, etc. It should be accurate. At the same time, stop internal fraud or wrong behavior. If there is any mistake, the responsibility of the personnel on duty should be investigated.

serve the dishes

Notify the recipient to receive the mail in time, so as to be accurate, polite, enthusiastic and thoughtful, and to satisfy the host.

keep a secret

Responsible for the confidentiality of company secrets, important documents and letters.

Seven, special services

Content: Provide cleaning services for leading offices and meeting rooms. Ensure that leaders work comfortably and happily in a fresh and elegant environment.

Standard:

1. Clean

Wash it once a day, and wash it thoroughly regularly.

scrub

Wipe tables and chairs, conference cards, decorations, flowers, etc. At all times, it is required to be free from dust and stains. Chair cover, sofa cover, cloth curtain, etc. It should be cleaned and replaced regularly. Before and after the meeting, the garbage and mineral water bottles should be emptied in time.

3. Doors and windows

Wipe the doors, windows and glass at any time, open the door before the meeting and close the doors and windows after the meeting. Venetian blind should be intact and free from dust, so that the windows will be bright and clean.

Place items

Indoor items should be placed neatly.

5. Indoor environment

Spray air freshener regularly to keep the indoor environment clean and the air fresh.

6. Service

All kinds of meeting supplies should be in place before the meeting, and the necessary supplies should be replaced at any time during the meeting. At the same time, be polite, warm and thoughtful, and clean up the venue in time after the meeting? Meet the use conditions at any time.

Eight. manage

Content: Conduct a comprehensive inspection and macro-control of Party B's personnel, systems, engineering, finance and funds.

Standard:

1. The quality of managers

Managers should have excellent ideological quality, be familiar with the business scope in charge, be clear about the tasks assigned by the owners, and be able to lead the work on the one hand.

2. Sound system

All rules and regulations should be complete, complete and binding.

3. Responsible personnel

The personnel arrangement should be reasonable, and the specific working hours and division of labor should be clear and correct. There are rewards and punishments.

4. Project construction

Apply for project approval before construction, perform all relevant examination and approval procedures, ensure safety and quality during construction, and submit the acceptance report after completion acceptance, with the qualified rate above 95%.

5. Use of funds

The property management fee paid by Party A shall be used exclusively for other purposes, so as to ensure the maintenance standard of the property.

6. Settlement by both parties

Party B shall submit the financial final accounts and financial budget report to Party A within the specified time, and settle the property management fee and engineering quantity within the specified time. Property management fees and utilities collected by Party B shall be paid to Party A in full and on time, and shall not be withheld.

Unlisted standards shall be implemented with reference to relevant national, provincial and municipal standards.

Fund settlement

1. At the beginning of each year, Party B shall submit to Party A the financial statement of the previous year and the financial budget report of the next year.

2. Party A has the right to audit and inspect Party B's accounts and the use of funds.

Three. Party A and Party B shall settle the property management fee once every quarter.

Four. Party B is responsible for collecting the property management fee of the leased unit and settling accounts with Party A once every quarter.

5. Party B is responsible for collecting the utilities of the leased unit and settling accounts with Party A once a month.

6. Except minor repairs, other maintenance quantities shall be settled with Party A once every quarter. ?

Chapter IV Supervision, Management, Inspection and Evaluation

In order to make the property management meet the requirements agreed in the contract, create an elegant and comfortable learning and working environment for the owner, and standardize Party B's property management behavior, these measures are specially formulated. ..

I. Supervision and management

1. Strictly implement the contents and standards of property management services agreed in the contract.

2. Party B shall formulate corresponding internal assessment methods according to the contents stipulated in the contract and the responsible personnel.

3. The renovation project of medium repair and above and equipment and facilities shall be established and the examination and approval procedures shall be performed. Upon completion, an acceptance report shall be submitted.

4. The unqualified items assessed by the administrative department and the rectification measures within a time limit must be completed on time.

5. Collect utilities and property management fees of the rental unit in time.

6. Keep records in all aspects.

Second, the inspection and evaluation

Inspection time:

The _ _ _ _ _ _ _ _ _ _ day of each month is the regular inspection day. In case of holidays or public holidays, the inspection time will be postponed.

Evaluation form:

1. Take regular inspection and implement the scoring system;

2. Questionnaires of organizations or rental units;

3. Comprehensive evaluation by the competent department and company leaders.

Evaluation criteria:

1. Assess the standard items listed in the Content and Standards of Property Management Services, supplemented by scoring;

2. According to the assessment criteria, the score of _ _ _ should be the standard score of property management; ?

Evaluation method:

1. On _ _ _ _ every month, the personnel of the administrative affairs management department are responsible for checking the score, accounting for _ _ _ _% of the total score;

2. On _ _ _ _ _ _ day of each month, the administrative affairs management department will check and assess the doubles scores of public institutions or rental units, with each party accounting for _ _ _ _ _%, accounting for _ _ _ _ _% of the total points;

3. The competent department and company leaders make a comprehensive evaluation once every quarter, accounting for _ _ _ _% of the total score.

Third, rewards and punishments.

1. If Party A's working order and working environment are affected due to Party B's reasons, it will be fined _ _ _ _ _ _ _ _ _ _ _ _ _.

2. If Party B's work quality fails to meet the requirements of the content and standard of property management services, and the score is lower than _ _ _ _ _ _ _ _ _ _

3. If Party B's work quality basically meets the requirements of the content and standard of property management services, and the score is _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _, Party B shall pay the property management fee in full.

4. If Party B's work quality exceeds the provisions of Content and Standard of Property Management Services, and the score is higher than _ _ _ _ _ _ _ _ _

Chapter V Supplementary Provisions

1. For matters not covered in this contract, both parties may modify, change or supplement the terms of this contract through consultation, and the written contract shall prevail.

2. If Party B makes an execution error due to this contract, it may put forward reconsideration opinions to Party A, which shall be put forward in written form, and Party A shall be responsible for the explanation and handling.

Three. In case of major accidents caused by the failure of building quality, equipment and facilities quality or installation technology, Party A shall bear the responsibilities and deal with the direct causes of the quality accidents. Subject to the appraisal by the competent government department.

Four. During the execution of this contract, in case of force majeure, both parties shall timely coordinate and handle it according to relevant laws and regulations.

Verb (abbreviation of verb) This contract shall come into effect as of the date of signing.

This contract is made in quadruplicate, with each party holding two copies.

Party A (seal): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Party B (seal): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _