What are the responsibilities of the property customer service in the new property sales office?

1, responsible for the specific handling and implementation of the company's administrative affairs;

2. Responsible for the procurement, storage, distribution and management of office supplies;

3. Responsible for sending and receiving all kinds of letters in the park, and make registration;

4, responsible for receiving business applications, visits, complaints, etc. , carefully recorded, timely notify the maintenance personnel for maintenance; Grasp the progress of complaints or maintenance, make clear when handing over the work, and ensure the continuity of the work;

5, timely maintenance return visit, solicit opinions from the operators, and timely feedback to the relevant departments return visit results;

6. Answer calls from owners, answer all kinds of questions from business owners, report relevant information to department managers in time, assist in coordinating relevant departments, and strive to meet the reasonable requirements of business owners;

7. Assist in organizing and planning various community cultural activities;

8. Assist in the design and promotion of property publicity column;

9. Be responsible for the daily weather update and the weather of the LED display screen of the doorpost.

10, assist the supervisor to communicate related matters, and play the role of uploading and issuing;

1 1. Complete other tasks assigned by the leaders.