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Summary of property cleaning work
Summary of Property Cleaning Work 1 Looking back on 20XX, the "Investment Plaza People" completed various tasks with high fighting spirit and indomitable spirit in the face of many difficulties, and wrote a brilliant chapter of the company's development. While seeing the achievements, we should also see the gap between our company's problems and other peers. Take our cleaning as an example. During this year, we mainly did the following work:
First, do a good job in the overall quality construction of the cleaning team.
Strengthen the ideological education of employees, so that every employee can realize that "the cleaning team is my home", "we are all a whole" and "the honor and disgrace of cleaning is the honor and disgrace of all of us". Pay close attention to employees' service consciousness, establish the concepts of "the owner is supreme, the service is the first" and "the tenant is God", so that every employee can put himself in the guest's shoes in the service-"think what the guest thinks and worry about what the guest is worried about", so that the guest can be satisfied before opening his mouth and feel the warmth of home deeply. At the same time, we also pay attention to learning some professional skills and knowledge, because only by continuous learning and continuous progress can we strive for development.
Second, further improve the rules and regulations of the cleaning team.
Strictly regulate the daily work and code of conduct of each employee with relevant regulations, so that each employee can realize his own shortcomings and actively seek improvement.
Third, launch a "personalized service" plan.
Since the implementation of "personalized service", as of February 5, 65438 * *, the cleaning team has carried out personalized services of different natures for 37 times, charging a service fee of 7320 yuan, excluding ABC 1 10F, PICC 7F, 165438 and Konka Company. Because the introduction of the service has further narrowed the distance between tenants and us, it has been praised by tenants many times at the tenant meeting.
Fourth, cooperate with the company to complete the service work of various large-scale cultural activities.
During this year, the cleaning team participated in the reception of "Invest in Industry and Meet Wolong" held on May 30th, and the opera music evening of "I want to sing a big play in Jingzhou and set up a stage in the Investment Plaza" held on June14th, and the reception of "Dear, thank you-family appreciation". On August 3rd 1-September1,we participated in the property management publicity and exhibition activities in Salonda Plaza, and cleaned the large-scale "Full Moon Tonight, Moving Feelings" activity venues of the mobile company on September 1 1 and June/2, to ensure that all the guests were present at each party.
Five, gradually standardize the storage management of cleaning products, pay close attention to energy saving and consumption reduction.
In response to the company's call for energy saving and consumption reduction, the cleaning team took measures according to its own actual situation, and frequently inspected and cleaned all equipment in daily work, reducing the number of maintenance times caused by inadequate equipment maintenance; Dust the floor mats, and clean them locally in time when encountering stains, so as to reduce the overall cleaning times and prolong the service life of the floor mats. Every cleaner should turn off the lights when people are walking, turn off the tap in time when water is not used, start with small things and save money for the company as much as possible.
Six, pay attention to the prevention of safety accidents and awareness training.
Under the organization of the Administration Department, the fire safety knowledge was trained and assessed, and the correct use of various electrical appliances was explained under the guidance of the maintenance team, which further improved the awareness of danger prevention of each employee.
Seven, standardized management of engineering decoration health.
In order to make every customer have a good working environment, the cleaning team has supervised and supervised the on-site hygiene of each decoration team. When decorating, ensure that the empty floor does not pollute other floors, and that industrial garbage is cleaned up at any time without scribbling.
Eight, cooperate with the real estate management department to complete the evaluation of the provincial excellent standard model building.
In order to better meet the inspection of the provincial property management department, Clean and Beautiful Cleaning Company has carefully cleaned and maintained the external wall and glass curtain wall, fire hydrant box, ceiling lamp, air conditioner inlet and outlet and other parts of the building. Ensure that there are no cobwebs, mosquitoes, flies, metal equipment, dirt and garbage on the leaves of bonsai, and then sort out the records of each post to make up for the shortcomings.
9. Looking back on our work practice in the past year, we have improved in all aspects compared with the previous year. However, it is particularly important to speed up the development and growth of enterprises in the face of the continuous improvement of social requirements for our professional skills. We still have many shortcomings, mainly in the following aspects:
1, the mastery of professional skills is not comprehensive enough.
With the emergence of high-tech materials, we can't completely clean the methods of cleaning knowledge, leaving hidden dangers for possible mistakes in future work. We will continue to learn in our future work and strive to enrich our knowledge, paving the way for the smooth development of our future work.
2. All kinds of records are irregular and incomplete.
In this inspection of the provincial property management department, it is revealed that our records of various systems are not professional and perfect, there is no professional record form, and the records are not neat and beautiful.
In view of the above shortcomings, in the coming year, the cleaning team will focus on the study of professional skills and knowledge, strengthen the service standards of all employees, so that our "personalized service" can be better developed to meet the different needs of all walks of life, and a cleaning team with strong professional performance and warm and thoughtful service will repay the company's training for us, so that our big family will continue to prosper and grow.
Summary of property cleaning work 2 Although I have done cleaning work for more than two years, I regard the work of cleaning staff as a sacred work in my heart. Only when I do a good job, reassure the leaders and get the approval of my colleagues, can I be practical in my heart. Although my work is simple and repeated every year, every month and every day, it is not easy to do it well. Because there is only one purpose in my heart: to create a good learning and living environment for the kindergarten is the glory of our cleaning staff and my own work. Although I repeat my work every day, I am never careless or go through the motions. I insist on being serious and responsible for my work every day.
A clear purpose and correct attitude is an important part of cleaning work, which is the basic condition of cleaning work.
I arrive at the kindergarten of my work unit at 7: 30 every morning on time and start a new day's work. First of all, I mop up the stairs from the first floor to the third floor. The cleanliness of the corridor is very important, which reflects the overall health of a building. Therefore, I clean the corridor every day without affecting the children going up and down the stairs, so that the corridor is bright and clean, and the ground is free of debris and sputum stains. At this time, I feel very comfortable. Of course, this good environment is obtained by careful cleaning at ordinary times. Let's have a good mood every day. Teachers and children are very happy and recognized.
Second, persevere, do one thing and love one thing, and add luster to the honor of the center.
I am strict with myself and try not to add any trouble to my work. Every morning and afternoon is the peak of picking up and dropping off children, and there are many parents' meetings. Cleaning work will directly reflect our cultural quality and self-cultivation, and also reflect the degree of civilization of a nation and a country, with great responsibility. Since such an important task is given to us, besides trusting us, the more important reason is that I have a correct attitude towards cleaning work, love my job and can do my job well. Mainly responsible for cleaning work. Although I am only a sanitation worker, I have won the respect of my parents and teachers through my efforts. I may have just finished cleaning at work, and it will soon be chaotic, but I am not afraid of trouble, and I work very hard. I will conveniently wipe the stair handrails of all corridors every day, keep them clean every day, at the same time, pay attention to leaving no sanitary dead ends, clean key parts at any time, pay attention to maintaining a good sanitary environment, and give everyone a comfortable and comfortable mood.
Third, unite and work hard.
Although I am a cleaner, I am confident. I don't feel inferior to others. We just have different division of labor. It's a pity that the big family of society has left everyone. In my cleaning work and life, I realized that if you want others to respect you, you must first learn to respect others. I respect every classmate and the head of the building, so that my work will not conflict with the children's life time as much as possible and make way for time. When children occasionally have some problems, don't blame them and keep quiet. For example, some children can't control themselves because they are uncomfortable. Stairs and toilets are full of dirt and smell bad. Whenever this happens, I will take the initiative to clean up and then clean up. Whenever it rains, in order not to delay children's exercise time, as long as they see water marks on the playground, they must be cleaned first. So that children can rest assured to exercise.
Although I have made some achievements, which have been recognized by leaders and teachers, I will guard against arrogance and rashness, work hard, do what I should do, and always remember the purpose of serving children wholeheartedly, and I will achieve better results in the future.
Summary of Property Cleaning Work 3 Under the unified leadership of the company and the joint efforts of the employees of the department, all the tasks assigned by the company have been completed and recognized by the owners. Cleaning is just a business in the property service management industry. It embodies the clean image of industry units, and also leaves a first impression on the owners and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health. Looking back, we did this:
First, clean up the standardization on the basis of last year, refine the work content and strictly evaluate the standards. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.
1, according to the standard training, in view of the situation of job rotation and more new employees, the training is carried out by means of regular meeting to talk about theory and on-the-job demonstration. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).
2. Do it according to the standard. Divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and operated accurately. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy.
Du Ming Building is being renovated now. In the case of small manpower and heavy workload, several masters also consciously take the standard requirements, move closer to the standard, and strive to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present, and it is a standard model that is difficult to see from the decoration stage.
3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.
Second, put forward strict requirements for health.
Creating a sanitary city is an important decision of the municipal party committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The situation in this area has been very good.
1, the time required by the superior, strictly implemented; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.
2, the superior requirements for long-term management, we from beginning to end. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.
Third, unite as one and stress righteousness.
In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Take the words of female compatriots as an example: now I am in a good mood and my work has an end. We are willing to suffer a little, and the fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.
Fourth, feeling and helplessness.
In people's imagination, cleaning is common, but anyone can do it. Others can do it, but not necessarily. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.
Some people lack public moral awareness, wantonly destroy the environment and park their cars at will. In this regard, the two masters on the field are deeply touched. It's no use talking to these people, but they will say: if you don't find something to do, you will have nothing to do. The speaker is light and the listener is uncomfortable. In the face of such an encounter, I can only shake my head and smile, but sigh.
Problems with verbs (abbreviation of verb)
Women are sensitive, emotional and have fluctuations in their work; They care more about wages and things. Words are generous, but actions are inevitably different. Winter passed and spring came. In the new year, our cleaning staff are willing to obey the command and arrangement under the leadership of the company, work hard in a harmonious atmosphere, do their jobs well and make contributions to Galaxy. Add light to the galaxy.
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