The high-rise elevator in the community broke down for a week, regardless of the property. How to complain?

Complain to the supervision section of the local bureau of quality and technical supervision that some areas may merge with the market administration.

China's "Regulations on Supervision and Management of Special Equipment" stipulates that property management enterprises must ensure the normal use of an elevator, otherwise it is a quality accident and should be solved by the local technical supervision department.

However, there are many contradictions in practice. To put it bluntly, it is a question of funds. Generally, elevators are maintained by professional maintenance units during the warranty period, and there will be no major problems. After the warranty period, due to the generally low property fees, in order to save money, the property management company handed over the elevator maintenance to the low-priced maintenance unit for maintenance. The vicious competition of elevator maintenance company leads to the failure of maintenance. Another reason is that the elevator has been used for more than years, and it needs medium repair and overhaul, and the industry Committee refuses to pay or there is no industry Committee.

It is imperative that the local technical supervision bureau take the lead and conduct a "physical examination" of the elevator together with the local housing authority and the industry Committee. The best policy is to spend money to repair it. Don't blame the property management company for everything. Because the service life of elevators is the same as that of cars, the safety of use should be guaranteed first. If it is not safe, it is best not to use them.