Work experience sharing of property department manager

Sharing of working experience of property department manager I. Leadership role

1, the power of example, the demonstration effect of leaders is extremely important. The values, principles, ways of thinking and behaviors adhered to by leaders are easily passed on to subordinates, which is a declaration and benchmark. If leaders don't pay attention, are not serious and meticulous, subordinates will naturally follow suit;

2. My leadership is passed on to me, and I will also apply it to my subordinates and empathize with them, and I will also apply it to my relationship with leaders. The application of empathy is particularly important for middle-level leaders;

3. Encouragement, encouragement, guidance, encouragement and guidance are the central tasks of leaders, and giving trust is the primary view of leaders. They should be good at inspiring, leading and demonstrating their subordinates;

4. Pay attention to employees, respond to the thoughts and emotional demands of subordinates, and observe the subtle changes in team relations, instead of ignoring them and letting them drift. Often, the intense and far-reaching concealment is deeper and finer, and it is necessary to see the micro-knowledge and prevent problems before they happen;

5. Be careful not to do things instead of subordinates, and keep the opportunities for subordinates to reflect their values;

Second, organizational ability.

1, the main body of responsibility for the incident is assigned. For all things that come, consider the task assignment, which ones are done by yourself, which ones are handed over to other leaders, and which ones are assigned to specific posts. What are the criteria and considerations for distribution?

2. The expected time sequence of completing the task, the expected length of completion, how much work is required, how many people need to participate, the allocation of the main responsible person and the cooperative personnel, and knowing how to allocate and organize are important management skills for the middle level;

3, don't follow the perfect feeling and way of thinking, solving problems and completing tasks is still the top priority at the moment, and don't want to boil the water in the whole Pacific Ocean;

4. Confirming the problem is the first step of leading the organization, which is as important as solving the problem. In fact, mistakes and shortcomings first come from the confirmation of the problem, and often regard secondary problems as important ones, simplify complex problems and fail to grasp the key of the problem;

Third, coordination and communication.

1, first of all, we must understand the position and thinking angle of others;

2. Regularly exchange views with colleagues on departmental affairs, and don't confine yourself to your own responsibilities;

If you can make it clear on the phone, you don't have to bother in person. If you need to communicate face to face, you can communicate face to face frankly.

4. Distinguish the levels of communication, which are subordinate communication and which need to be communicated by themselves;

5. Explain your views and ideas frankly, and say whatever you want, focusing on * * * the same goals, common interests and * * * knowledge;

6. Apply the law of influence;

Four. Request instruction

1. Before reporting to the superior, fully clarify the thinking, predict all possible situations, prepare relevant possible data, and consider other situations and situations as much as possible;

As for the progress required by the leader, you should take the initiative to report the progress to the leader, don't wait for the leader to ask, the same? No good news or bad news? If there are difficulties and delays, we should explain them frankly and reduce the psychological expectations of leaders when necessary;

3. What feasible or alternative plans should be prepared before reporting, and what should be communicated with the leaders about their main ideas and framework;

4. Always have your own ideas, opinions, answers or options in advance. Leaders usually prefer to do multiple-choice questions rather than ask questions;

5. Let yourself adapt to the thinking mode and communication mode of superiors to the greatest extent, not be impulsive and subjective, and adjust your mood and psychological state as soon as possible;

Verb (abbreviation for verb) public-private relationship

1, good at creating a relaxed and harmonious conversation atmosphere;

2, from shallow to deep, step by step;

3. Pay attention to the intersection of mutual interests;

4. Facing visiting government organizations at all levels, competent departments, customers, suppliers and partners. No matter what level, we should fully show respect and enthusiasm;

Sixth, time management.

1, learn to plan and make overall arrangements;

2. Develop the habit of making an appointment. Anything involving cooperation between other people and departments should be planned in advance. The longer the time, the longer the appointment time.

3. The more important things are, the greater the flexibility of time prediction;

4. The most important principle is to start with the most important thing and finish it in one breath;

5, the time spent on important things should be many times that of other things, don't waste time and energy on important things;

6. GTD working method is adopted;

Seven, official document writing

1, when you have no idea or think badly, you should also write down your idea. Once you start writing, it is equivalent to completing half of the writing;

2. According to the situation, content comes first, then form, or framework comes first, then content, some are suitable for frame writing, and some are suitable for brainstorming writing;

3. Used to write reports, plans, institutional processes, etc. Some are easy to form a framework and a coherent order, while others gradually sort out ideas and build a framework in the process content;

Eight, team management

1, good at motivating, giving appropriate affirmation and encouragement at the appropriate time. Affirmation and encouragement are not just straightforward standard language, and praise is sometimes silent;

2. Everyone is important, and everyone wants to get a sense of importance. Let the other party feel that their work is very important;

3. Encourage employees to do it themselves, so that employees have a sense of accomplishment and realize themselves;

4. Never criticize employees in public;

5. Leaders should be 80% kind and 20% dignified;

6. Consider problems with principles and things as they are, and avoid looking at problems with phenomena and personal likes and dislikes;

7. Set an example, integrate knowledge with practice, and match words with deeds;

8. Dare to decentralize, but also dare to bear the results. I believe everyone is willing to do things well;

9. Listen more and talk less. If you talk less, your subordinates will talk more. You should use some words and skills to open the other person's heart and let the subordinates speak their inner words.

10, feedback your opinions to subordinates in time;

1 1, tell the truth, avoid involving the personality part under the ice mountain, try not to make qualitative evaluation, and don't overstretch specific things;

Nine, inspirational success

1, what really gets things done is our will. When we want to do things well, it is easy to do things well.

2. When you can be firm and self-disciplined and truly grasp yourself, it is a success;

3. Avoid commenting, understand the whole picture and essence of things as thoroughly as possible, and let your analysis and judgment stand on a solid foundation;

4, dripping into a stream, accumulating sand into a tower;

Walking on the road traveled by thousands of people will never leave a footprint. Only by walking in the predicament where no one has set foot can life leave a deep impression, and innovation is more likely to bring a sense of accomplishment and satisfaction;

6. Loyal to personal character and its fine quality;

7. Cultivate enough minds to tolerate and adapt to unfair or seemingly unfair and unjust things, think from multiple angles, guide and adjust their depression;

8. Have the courage to strengthen your inner voice and express yourself boldly;

Sight

1, pay attention to the macroeconomic situation data and analysis comments related to enterprises and industries;

2. Pay attention to the direction of career development and learn about new career trends and new knowledge;

XI。 others

1, everyone really believes what they see, and everyone is responsible, including the leader;

2, things happen and don't happen, which are completely different things, and what is said and what is not said are also different things;

3, habits are very important, the most important habit is to get up and start working immediately;

There is a gap between thought and action, action and success. Thought and action are not the same thing at all, and immediate action can achieve success.