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Work plan for property cleaning personnel
Work Plan of Property Cleaner 1 Time flies and the years are in a hurry. In a blink of an eye, 20 years of work is coming to an end. In this short and busy year, all our cleaning staff have always maintained the style of hard struggle and the spirit of silent dedication, and achieved good results for the cleaning work of xx, which has drawn a satisfactory conclusion for the cleaning task of the whole year. Next, I will clean xx building for 20 years.
The summary report of the 20** year work plan is as follows.
Summary of cleaning work in 20** years:
According to the requirements of the company and the arrangement of the management office leaders, we established various management systems and operating procedures for cleaning in August. It mainly includes employee management system, sanitation and cleaning management system, environmental greening management system, employee post responsibilities, cleaning and greening work instructions and cleaning standards, cleaning tools, cleaning supplies and the use of machinery and equipment, and has formulated a detailed sanitation and cleaning plan and training plan.
1. annual cleaning (cleaning): the rain tower and the glass curtain wall around the external wall of the building were mainly cleaned for 22 times; Cleaning the door glass for 96 times; Cleaning the surrounding floor tiles for 88 times; Cleaning marble walls and floors in public areas of floors for more than 50 times; Wash the bathroom wall and floor for 96 times; Floor vacancy cleaning 12 times; Cleaning the pipes, air outlets and lighting at the top of the public area on the floor 12 times; Glass cleaning at fire stairs 12 times; Dust the pipes, walls and pillars at the top of the garage 12 times; The garage floor was cleaned twice and the accumulated soil was cleaned 48 times; Check the stop rod and stop line 24 times.
2. Complete the disinfection of the building environment: disinfect the toilet for 540 times; Rainwater leakage, sewage well, garbage can disinfection meter 30 summary of the work of the property cleaning department; Rodent killing and drug release were counted 4 times.
3. In addition to completing the above main tasks, I also helped clean the headquarters office on the third floor for 4 times (including working overtime for 2 times at night); Assist room 4 10 to clean the sanitation meter twice; Assist in handling the emergency of pipeline leakage in Feifei's office on the ninth floor twice.
4. Evaluation period: In the case of fewer people and more things, the cleaning department worked overtime, and Qi Xin worked together to complete the task without complaint, and welcomed the comprehensive inspection work of the evaluation team, which was well received by the inspectors.
5. Staff training: new employees are trained four times a month, mainly on staff management system and cleaning work, and filled in the Training Record Form for monthly staff assessment. Old employees also do some training regularly. The purpose is to make everyone familiar with the company's rules and regulations and clean work flow, and to ensure the safety of work operation and the standards of health and quality.
6. Staff management: strictly implement the company's rules and regulations, perform tasks assigned by superior leaders, and do a good job in training, guiding and supervising employees. According to the established daily cleaning workflow, check the personal image, service courtesy and work completion of employees every day, make inspection records, conduct a comprehensive evaluation on employees once a month, and fill them in the employee appraisal form as the basis for selecting outstanding employees. Insist on holding a staff meeting once a week. The specific content: summarize the work completion this week, the problems existing in the work, and the main work arrangements for next week. In fact, it is also a communication with you at work. The purpose is to make employees enhance team awareness, correct mistakes in time, make up for loopholes, and smoothly carry out next week's work tasks.
7. Reduce expenditure and generate income: strictly control commodities and minimize the use of commodities according to the company's requirements of reducing expenditure and consumption. In terms of income generation, the building cleaning staff provided paid services for the cleaning room in order to meet the needs of customers without staff, which once created income for the company.
8.20** years of work deficiencies: due to the large turnover of personnel, some new employees could not adapt to the cleaning work as soon as possible and could not meet our work requirements in a limited time, thus affecting the environmental sanitation of the whole building during this period.
Second, the 20** key work plan:
Review the past and look forward to the future. In the new year, we will, as always, maintain the previous achievements, keep up with the pace of the company's development, set updated goals for cleaning work, and create better performance for the company. The specific work comes from
Perform the following:
1. Strengthen the ideological education of employees, stabilize the staff and strictly control the brain drain.
2. Focus on the professional skills and knowledge of cleaning personnel, formulate detailed training plans, and implement them in accordance with employee assessment standards.
3. Strictly improve the quality and service level of each employee, and resolutely eliminate employees whose moral fraud damages the company's reputation and affects their work.
4. Strictly control materials, reduce costs and improve economic benefits. In terms of cost control, in order to save money, we take the initiative to make suggestions and negotiate with the company's purchasing department. Toilet paper used in the bathroom has changed from the original cost of 1 15 yuan to the current price of a box in 95 yuan, which saves 20 yuan. According to the usage, it will save more than 3000 yuan every year. Therefore, we will reduce the cost of other materials. In terms of income generation, we will provide more paid services for building customers, doubling on the basis of last year and creating more income for the company.
In the future work, I will drive all the cleaning staff of the building to successfully complete various tasks in the coming year with tenacious fighting spirit and down-to-earth work style. At the same time, I also hope to exert my own waste heat in the company and work hard for a better tomorrow for xx property.
The work plan of the property cleaner is about to become a thing of the past, and we will usher in a new year. Over the past year, under the guidance of the company's leaders at all levels, with the strong assistance and cooperation of various departments, and with the concerted efforts of all cleaning staff Qi Xin, the insurance department has completed all cleaning tasks inside and outside the mall according to the company's requirements. The overall work of the cleaning department for one year is now reported as follows:
First, improve the rules and regulations of the cleaning department. This year, in order to standardize the words and deeds of cleaning staff and improve work efficiency,
Relevant management systems such as Responsibilities of Cleaning Post, Code of Conduct for Cleaning, Detailed Rules and Standards for Daily Assessment of Cleaning, Standard for Cleaning Process, and Provisions for Performance Assessment were revised, and new management systems such as Operating Rules for Cleaning Safety, Requirements for Cleaning during Peak Passenger Flow, Emergency Plan for Emergencies, and Sign-in Rules for Employees' Daily Work were formulated. The implementation of various systems has played an effective role in improving employees' work enthusiasm, initiative and self-discipline, allowing employees to perform their respective duties spontaneously, greatly improving the cleaning work inside and outside the mall on the original basis, and making the sanitary quality of each region reach the standards stipulated by the company.
Second, control the cost of cleaning materials to save energy and reduce consumption. Carry out the company's spirit of saving energy and reducing consumption, in line with saving
It is the idea of saving money for the company, strengthening the guidance of cleaning and saving consciousness, calling on employees to start from themselves and details and put an end to all waste. First, the water in the bathroom should be turned off in time when not in use, so as to reduce the frequency of pushing and dragging dust. When cleaning up the garbage, when the garbage in the bag is less than two thirds, put the garbage in several bags into one bag. Secondly, the practical operation training was carried out for the use of the dryer, and the relevant management system was formulated to reduce the frequency of use and prolong the service life of the dryer. Third, strictly control the use of daily cleaning tools and facilities and equipment, deeply understand the use methods of tools and facilities and equipment, and use tools reasonably according to the planned dosage; Regular maintenance of facilities and equipment, cooperation with the administrative department to check the quality and price of materials and facilities and accessories, so that the cleaning cost can be reasonably controlled within the budget, and truly increase revenue and reduce expenditure.
Third, the overall quality of employees has improved. The quality of employees is an important part of the company's image, in order to improve
The overall quality of cleaning staff, cleaning staff in the management standard process, cleaning etiquette, service safety awareness and other aspects of training and assessment for many times, and achieved certain results, greatly improving the safety awareness, service awareness and overall image of employees; Understand their own quality and the quality of cleaning services.
The image of the company is closely related. In the whole year, six employees found customers' mobile phones, wallets and articles and returned them to customers, which was well received by customers. No service to customers and merchants' employees was found, which laid a solid foundation for merchants and customers to create a comfortable and clean business and shopping environment.
Fourth, the main work done this year:
First, the daily cleaning of shopping malls.
1, effectively supervised the blue sky cleaning of outsourcing units, and made the ground cleaning work of the peripheral Xiangmian section, Renmin section and Changhong section basically meet the requirements of our company.
2. Complete the cleaning work during the peak period of shopping malls during the holiday season; Make reasonable adjustments and arrangements for personnel in key areas of shopping malls, guide employees to improve the overall awareness of regional management, and complete the comprehensive cleaning work during the holiday season of shopping malls;
3. Complete the shopping mall cleaning work in rainy and snowy weather; Protective measures shall be taken for cleaning in rainy and snowy weather: anti-skid tips shall be provided for the main entrances and exits of the four gates and escalators, absorbent carpets shall be laid, additional personnel shall be assigned to the main passages, sundries in the floor drain on the fifth floor shall be cleaned, employees shall be mobilized to shovel snow for the main passages outside the doors, and stains in the underground parking lot shall be cleaned;
4. Complete the daily management of green plants in shopping malls and on the fifth floor;
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