Introduction of property management knowledge

With the development of the times, great changes have taken place in the real estate industry in China. Property management came into being and became a promising new industry in the national economy. The following is my knowledge of property management, I hope you like it!

Property management knowledge 1- 10 1. When did the property management company start collecting property management fees?

A: Property management fees charged by property companies are generally divided into two ways: ① After the house is accepted by the purchaser, the property management fee is calculated and charged; (2) Property management companies begin to charge management fees when residents move in.

2. When calculating the property management fee, what is the charging area?

Answer: The billing area is subject to the construction area indicated in the property certificate. This construction area includes two parts: one is the interior construction area and the other is the shared area. Houses that have not yet obtained the real estate license shall be subject to the sales area on the purchase contract signed by the developer and the purchaser.

3. What does the property service generally include?

Answer: The content of property services shall be implemented in accordance with the provisions of the property services contract. Property service refers to the maintenance, conservation and management of houses and supporting facilities and related sites, as well as activities to maintain environmental sanitation and order in related areas; Generally, it includes comprehensive management, maintenance and management of buildings and facilities, maintenance of public order, cleaning service, greening management, decoration management service and parking management service.

4. What are public property management services and special property management services?

A: Public property management services refer to comprehensive services such as maintenance, conservation, environmental cleaning and public order provided by property management enterprises in the property management area. Generally speaking, property management services are mainly public property management services. Special services refer to the services entrusted by individual owners themselves.

5. How to pay the property management fee?

Answer: door-to-door collection, bank collection and delivery to the management office.

6. Is the property management company responsible for the loss of items in the community?

A: Property companies generally do not bear legal responsibilities and do not need compensation, but they have moral responsibilities.

7. In what form is the meeting of the owners' congress held?

A: The meeting of the owners' congress can take the form of collective discussion or written comments. However, there should be owners who hold more than 1/2 voting rights in the property management area to participate. If the owner is unable to attend the meeting of the owners' congress for some reason, he may entrust an agent to attend in writing.

8. When was the owners' committee established?

A: The general delivery area accounts for 50% of the total area. Or owners who have stayed for more than one year account for 30%~50% of the total number of owners.

9. Do I have to pay a management fee if I take over the building or not?

A: Yes. Generally, it will be collected from the second month after repossession.

10. The gas installation fee for other buildings has been paid. If the certificate is transferred, can the installation fee be waived? Do I have to pay the ignition fee?

Answer: No, the general price is 3,000 yuan, which will be paid to the gas company.

Property management knowledge11-2011. Is it the responsibility of the management company to throw garbage or hard objects at the top to hurt people and be stolen?

A: Generally irresponsible.

12. Will the management fee increase? When will it go up?

A: Yes. If the qualification of the property management company is upgraded, the property management fee is not enough to support the daily expenses of the property management company, and it may rise.

What is property management?

Answer: The owner selects a property management enterprise, and the owner and the property management enterprise will repair, maintain and manage the house, supporting facilities and equipment and related sites according to the property service contract, and maintain the environmental sanitation and procedures in the relevant areas.

14. What is the special maintenance fund? Who owns the special maintenance funds?

A: Special maintenance funds refer to funds earmarked for the overhaul, renewal and transformation of residential parts and facilities after the warranty period expires; The special maintenance fund belongs to the owner.

15. What is the purpose of the special maintenance fund?

Answer: The special maintenance fund is specially used for the maintenance projects of the facilities and equipment used in residential buildings after the warranty period expires, that is, the medium repair, overhaul, renovation and reconstruction projects other than daily operation and maintenance.

16. What should I do if I don't pay special maintenance funds?

Answer: If the special maintenance fund is not paid, the real estate management department will not handle the formalities of ownership transfer and ownership registration.

17. Who will manage the maintenance funds collected by the owner when buying a house?

A: The special maintenance fund for commercial housing belongs to the owner. Before the establishment of the owners' committee, the municipal community office shall be responsible for the escrow and coexist in the special bank account for maintenance funds designated by the municipal finance department to ensure special account storage and earmarking. According to the national regulations, the maintenance funds will bear interest at the deposit rate during the escrow period.

18. when can the special maintenance funds be transferred back to the community management?

A: After the establishment of the industry committee, the municipal community office should transfer the maintenance funds to the owners' committee for unified management, and the owners' committee will open accounts in the designated banking system on behalf of all owners in the property management area. After the resolution of the owners' meeting, the industry committee entrusts the property management enterprise to manage it on its behalf, and the industry committee and the property management enterprise shall sign the Agreement on Entrustment of Maintenance Funds to clarify the rights and obligations of both parties.

19. What are the procedures for withdrawing and using maintenance funds?

A: Generally speaking, the use of maintenance funds should follow? Finally, in the year-making maintenance plan-compiling project budget-examining and approving budget-entrusting construction-project acceptance-sharing expenses and withdrawing funds-publishing accounts? This project.

20. What is the principle of cost sharing when using maintenance funds?

Answer: If the facilities and equipment used in the * * * part of the house need to be repaired, it is man-made damage, and the responsible person shall bear the expenses, and maintenance funds shall not be used. Others shall share the maintenance funds according to the principle of beneficiary (owner).

Property management knowledge 2 1-34 2 1. What is the principle of cost allocation when withdrawing maintenance funds?

Answer: If the owner's maintenance fund is less than 30% of the first collection amount, the industry committee shall propose to renew it. The standards and specific measures for raising funds shall be decided by the owners' meeting. Generally, the amount of renewal is apportioned according to the construction area owned by the owner, which is directly deposited by the owner in the handling bank and included in the account of the industry Committee and the detailed account of the owner.

22. What if the owner refuses to pay the property service fee?

Answer: It is one of the owners' obligations to pay the property service fee in time. If the owner refuses to pay the service fee, the owners' committee may urge him to pay within a time limit, and the property management enterprise has the right to ask him to pay within a time limit, and collect the overdue fine according to the regulations. If the owner still refuses to pay, the property management enterprise may bring a lawsuit to the people's court.

23. Without the original design unit or a design unit with corresponding qualification grade, the floor load is increased beyond the design standards or specifications without authorization, and how much fine is imposed on the decoration trade union? How much is the decoration company fined?

A: The Ministry of Housing and Urban-Rural Development's Administrative Measures for Residential Interior Decoration stipulates that the decorator who violates the above provisions will be fined 500- 1000 yuan; Decoration enterprises will be fined 1000- 10000 yuan.

24. Does the property management company have the right to stop the violation of the owners' (temporary) convention and property management rules and regulations when performing the contractual obligations?

A: Yes. According to the provisions of the owners' (temporary) convention and the authorization of the property service contract, the property management enterprise has the right to require the owners to cooperate with the management services of the property management enterprise, dissuade or stop the owners from violating the owners' (temporary) convention and property management rules and regulations, or take other measures authorized by the owners' congress and the owners' committee.

25. What rights does the parking person enjoy when the vehicle is parked? What rules should I follow?

Answer: When the vehicle is parked, the parking person has the right to charge the parking management service fee according to the parking management agreement. At the same time, the parking person shall abide by the parking management system, pay the parking management service fee, park the vehicle in the designated area, and the parked vehicle shall not occupy or block the fire escape and fire control facilities.

26. Does the owner have to pay the decoration deposit and decoration service fee for decoration?

Answer: When decorating, the owner should pay the decoration deposit and decoration service fee according to the decoration service agreement. For the decoration deposit, if the owner does not violate the agreement after the decoration project is completed, the property management company shall refund the deposit according to the agreed date of decoration.

27. Can I refuse to pay the property service fee for the problems left over from development?

Answer: No, the problems left over from development are legal issues between the owner and the construction unit, while the property management fee is a legal issue between the owner and the property management enterprise, which cannot be confused. The owner's refusal to pay the property service fee is a violation of the property service contract and should bear the liability for breach of contract. For the problems left over from the development, the owner shall settle the dispute with the construction unit through negotiation or litigation.

28. Can the owner close the balcony, install a fence or build a sun shed without regulations or agreements?

A: Closing the balcony, installing a fence or building a sun shed seems to be the owner's own business, but it will affect the environment and overall appearance of the community. A clean and beautiful community can not only make the owners who live in it feel comfortable, but also play a role in improving the quality of the property and maintaining and increasing its value. In order to safeguard public safety and public interests, owners should abide by the owners' (temporary) convention and relevant rules and regulations of the community when closing balconies, installing fences or building sun sheds.

29. What should neighbors do if they occupy public corridors?

Answer: The public corridor belongs to the * * * use area. If the neighbor occupies the public corridor, it infringes on the rights and interests of the neighboring owners. Owners, owners' committees and property management companies may require them to stop occupying. If the parts used by * * * are damaged, they may also be required to bear the liability for compensation.

30. Who is responsible for the maintenance of gas supply, heating, communication and cable TV pipelines and facilities in the property area?

Answer: The gas supply, heat supply, communication, cable TV pipelines, facilities and equipment in the property area are owned by professional service units such as gas supply, heat supply, communication and cable TV, and the professional service units such as gas supply, heat supply, communication and cable TV entrust the property management enterprise to be responsible for maintenance.

3 1, the property management company needs on-site maintenance, should the owner cooperate?

A: The building structures in the residential area are connected, and the infrastructure property such as water supply, power supply, gas supply and heating is systematized, which not only causes local security risks to the owners and users of the property, but also causes hidden dangers to the safe and normal use of the adjacent owners and even the entire property management area. That is, hidden dangers of property security often affect public interests and the legitimate rights and interests of others. Therefore, when property management companies need to carry out home maintenance, the owners should cooperate.

32. Does the owner fail to perform the maintenance responsibility, causing losses, and need compensation?

Answer: If the owner fails to perform the maintenance responsibility, which leads to the existence of the house and ancillary facilities or may endanger the safety of adjacent facilities and public safety, the owners' assembly and owners' committee may authorize the property management company to carry out maintenance, and the expenses shall be borne by the owner. If losses are caused, the owner shall compensate.

33, * * * residential facilities damaged, who will bear the maintenance costs?

Answer: If the public facilities in the residential area are artificially damaged, the damaged person shall be responsible for repairing them; If losses are caused, compensation shall be made. If the responsibility is not clear, the maintenance cost shall be shared by all owners according to the proportion of their own construction area.

34. During the renovation of the owner's house, can the property management enterprise conduct house inspection?