How to deal with the overcharged utilities of the property?

First, the water and electricity charges overcharged by the property should be returned to the payer.

Second: usually, the property can only collect and remit the water and electricity charges, collect them from the owners on behalf of the power supply company and water supply company, and then hand them over to the power supply company or water supply company;

The collection of property fees is usually based on electricity meters and water meters; The charging standard is clearly stipulated by the local price bureau. You can go to official website, the local price bureau, or call 12358.

Since the measurement of electricity and water charges is based on electricity meters and water meters, the charging standards are formally stipulated by the administrative department.

Therefore, it is difficult to overcharge utilities. If you find that there is overcharge, you should communicate with the property in time to solve it. Can not be solved, should be promptly reported to the local real estate administrative departments or local price departments;

Third: the expanded legal basis:

"Regulations on Property Management" Article 45 Within the property management area, water supply, power supply, gas supply, heating, communication, cable television and other units shall charge relevant fees to the end users.

Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.