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What are the problems in the 20 17 property management exam?

Property management is one of the reasons why every property buyer chooses a residential area. So, what are the topics of the property management exam? The following is the 20 17 property management test paper I compiled for you, I hope it will be useful to you!

20 17 multiple-choice questions in the property management test paper 1, the property is not only valuable, but also has the use or ornamental value, which reflects the property's () A, fixity B, high value C, durability D and diversity.

2, property management companies do not belong to their own jurisdiction ()

A, also want to use the choose and employ persons to give a satisfactory answer b, don't have to make a reply c, must completely solve d, to report to the superior in time.

3. The property management enterprise will take immediate action and repair immediately after receiving the repair report, which has a very obvious impact on the property management enterprise ().

A, economic benefits b, popularity c, scale d, reputation

4. When the lessee wants to spend money to buy convenience for special reasons, the property management enterprise should create conditions to meet its requirements and provide () A, general service B, special service C, public service D and public agency service.

5. The rights and responsibilities of various departments within the property management enterprise should be very clear, so that everyone has something to do and everything is in charge, which reflects ()

A, the principle of owner first b, the principle of clear rights and responsibilities c, the principle of separation of property rights and management rights d, the principle of fair competition.

6. The main functions of the service department of the property management company are (a) to establish various service outlets according to law and (b) to expand the leasing business.

C is responsible for managing the environmental sanitation in this area, and D is responsible for managing the house repair in this area.

7, () is the technical management department of the property management company responsible for property maintenance and equipment operation. A public works department b management department c industry department d leasing department

8. The owner directly participates in the property management in the property management area, and this self-management is achieved through (). A owners' congress b owners' congress c owners' congress or owners' congress d property management company

9. Decisions made by the owners' meeting must be approved by all owners () before they can take effect. A. 65438+ more than 0/3 B, more than half C.2/3 D, all

10, () is not the responsibility of the owners' congress or owners' congress. A. electing members of the owners' committee B. dismissing members of the owners' committee C. amending the articles of association of the owners' committee D. hiring or dismissing the property management company.

1 1. The owners' committee needs to submit relevant materials to the () department to obtain the legal person status of social organizations.

A. Industry and commerce B. Public security C. Housing management D. Urban construction

12. The main objects of property management in residential quarters are () A house, B owner, C equipment and D environment.

13 and () are the most easily controlled factors for managers and the most important factors in the composition of residential quarters.

A man-made environment b geographical environment c natural environment d social environment

14, the property developer can sign a contract with the property management company () and entrust it to intervene in the pre-management and sales of the property.

A. Custody contract B. Temporary entrustment contract C. Permanent cooperation agreement D. Memorandum of cooperation

15. The key issues for the survival and development of property management companies in residential quarters are: (1) creating maximum economic benefits; (two) to reduce the phenomenon of missing management fees; (c) Meet the requirements of residents in residential areas; (d) Coordinate the relationship between owners.

The conditions for signing the 16 owners' convention are that the occupancy rate of the community is above (), and the owners who live in it hold more than () property rights. A.30%,30% B.30%,50% C.50%,50% D.50%,80%

17, the Ministry of Construction has specific requirements for the quality of property management services in residential quarters ().

A housing integrity rate is over 98%, and B residents' satisfaction rate is over 90%.

The timely rate of house maintenance is 100%. D the per capita green space in newly-built residential areas is more than 3 square meters.

18 The office building property management contract signed with the property management company is ().

A building owners' committee B building tenant C building property owner D building investor

19, the premise of service guarantee of office business center is ()

First, the preservation and appreciation of property; B. occupancy rate of the property; C, a virtuous circle of funds; D, the normal use and maintenance of equipment.

20, office customer service mainly refers to ()

A hardware service b software service c front desk service d cleaning service

2 1, the construction scale of municipal shopping centers is generally above () square meters.

a、 1? 30,000 b, 1? 50,000 c, 1? 65438+ million d, 3? 65438+ million

22, large parking lot, small wholesale market, electronic industry supply market, etc. It belongs to () commercial place. A open B closed C multipurpose D integrated 23. Shopping malls have (), which will attract more customers.

A has its own distinctive characteristics; B has strong economic strength; C has potential intangible assets; D has a large parking lot; 24. At present, domestic large-scale commercial buildings generally set up a parking lot per () square meters of above-ground construction area. a、 10? 100 B、50? 100 C、 100? 200 D、200? 500

25. Signs, street lamps and trash cans in the property management area belong to () environmental sketches. A decorative b functional c divisive d humanistic

26. In the property takeover acceptance, the relationship between the property management enterprise and the development enterprise () A interest relationship B responsibility relationship C supply and demand relationship D supervision relationship 27, () is the main factor to be considered when choosing the property management enterprise. A low fees, b large scale, c social reputation and d long history.

28, property management bidding is by () is responsible for, through competition to choose the best property management company. A property developer b owner c property developer or owner d real estate management department.

29, 29 An orderly property management database is a complete () A tree diagram B diamond diagram C rectangular diagram D ring diagram.

30, in all aspects of file management, the focus of () is to get rid of the false and keep the true, leaving useful information for property management. A collection, b sorting, c archiving and d utilization.

3 1, plans are classified by nature ()

Production, study, scientific research, etc. B country, unit and department, etc. C comprehensive, special topics, projects, etc. Terms, lists and synthesis.

32, property management labor costs are divided into ()

A tangible cost b intangible cost c fixed cost d tangible cost and intangible cost

33. As an independent economic entity that is responsible for its own profits and losses, a property management enterprise should also make some profits. Its profit rate is temporarily determined by ()

A owners' Committee b property management company c government housing management department d government price department

34. The maintenance fund for * * * parts of the house refers to the special fund for * * * parts of the house () A daily maintenance B daily maintenance C total maintenance D major repair.

35, the central content of roof engineering maintenance is ()

A maintenance of waterproof layer b management of secondary decoration c put an end to unreasonable load d avoid pests.

36, in the house maintenance artifacts, requires the exterior wall every () a thorough overhaul and reinforcement. A.3 years B.5 years C. 10 years D. 15 years

37, the basic reason of housing maintenance management is ().

A principle of economic rationality, b principle of differential treatment, c principle of paid service and d principle of service.

38. The construction unit shall be responsible for the new house during the warranty period. The warranty period of outdoor pipelines and roads is () A half a year, B one year, C two years and D three years.

39. The service index requires that the monthly patient rounds rate be above (). A.30% B.50% C.60% D.80%

40. According to the damage degree of the building structure, decoration and equipment, the damage grade of the building can be divided into () A, II, B, III, C, IV and D, V..

4 1. Some residential areas are slightly damaged, and houses that can be repaired after minor repairs belong to (). A. generally damaged houses B. basically intact houses C. intact houses D. seriously damaged houses

42. The comprehensive average cost of minor repairs is () of the current total cost of the house under management.

A. 1% below B.3% below C.5% below D. 10% below.

43. The rebuilt house must meet the standard of ().

A. intact house B.70% intact house C. basically intact house D. basically intact house or intact house

44, housing renovation design must be based on (), and fully listen to the opinions of the owners and users, make the scheme more reasonable and feasible.

A. Archives B. Current regulations C. Investigation and appraisal of houses D. Damage grade of houses

45, equipment operators and equipment maintenance personnel as planned maintenance work is (). A. daily maintenance B. primary maintenance C. secondary maintenance D. tertiary maintenance

46, housing accessory equipment maintenance repair projects, the replacement rate is generally in (). A.10%-30% B.5%-10% C.5% below D.30% above.

47, according to the provisions of national and local laws and regulations, the Ministry of construction () issued the "urban housing decoration management regulations", which is a guiding document for housing decoration management.

A. 199 1 year B.1995c.1998d.2000.

48, SPC exchange room environment should be kept in the best condition, the best room temperature is () degrees. 10-20

49, SPC exchange room temperature and humidity should be strictly controlled within the limit conditions, and the limit relative humidity should be controlled within the scope of ().

a . 10%-50% b . 20%-50% c . 20%-80% d . 50%- 100%

50, in the classification of building lightning protection, () the building refers to the existence of a large number of flammable items, or civil buildings with important political significance.

A. Level 1 B. Level 2 C. Level 3 D. Level 4

5 1, in order to prevent lightning strike from generating step voltage, the distance between lightning protection grounding device and main entrances and exits of roads and buildings shall not be less than.

() A. Half a meter B. 1 meter C. 2 meter D.3 meter

52, elevator operation management in the event of failure, the first thing to do is ().

A. cut off the power supply B. find out the reason C. repair it in time D. rescue the passengers in the elevator

53. China's water supply and drainage design code stipulates that the outlet temperature of domestic hot water shall not be higher than ()℃ a.50b. 55 C .60 days without softening water facilities.

54, property management area using open flame operation batch sign and on-site monitoring work shall be the responsibility of ().

A. Head of the security department B. Head of the engineering department C. Volunteer firemen D. Full-time fire management personnel

55, () fire extinguishers are not suitable for extinguishing fires with charged substances.

A. carbon dioxide B. foam C. dry powder D. all

56, secondary water supply of drinking water quality testing every (). A. Half a year B. One year C. Two years D. Three years

57, the prevention and control of property environmental solid waste pollution is the focus of ()

A. Disposal of wheeled garbage bins B. Disposal of industrial garbage C. Management of domestic garbage D. Management of public toilets

58, our country has the "urban regional environmental noise standard" regulation, the day and night noise standards of general residential areas and cultural and educational areas are () decibels respectively.

A.65,66 B.55,45 C.50,40 D.40,30

59. The property management company shall promptly remove all kinds of garbage in the management area. It usually needs to be removed after garbage collection. A. at that time, B. on the same day, C. every other day, D. within three days.

60, in the greening system, () the widest range, the largest area, is an important part of urban greening, basically under the jurisdiction of the housing management department or property management company.

A public green space B street road green space C residential green space D green belt

20 17 multiple-choice questions in the property management examination paper 6 1, the special nature of traffic includes ().

A. Bridge bilibili C Theater D Pier

62, property management companies to carry out various activities must be ().

A. Service orientation B. Management orientation C. Management orientation D. Benefit orientation

63, the following statement is correct ().

A. the owner is the head of the property. B. Many owners' organizations are owners' committees.

C. Property right is the basis of property management right D. Property management right is the fundamental problem in property management.

64, hiring property management companies should adhere to the bidding system, which can encourage enterprises to strengthen internal management (). A. Improve service level B. Reduce management cost C. Enhance one's own strength D. Curb corruption

65, property management personnel should have personal qualities including ().

A. Language expression ability B. Dignified appearance C. Good psychological quality D. Mastering the maintenance skills of various equipment

66, the owners' committee should accept the supervision and guidance of ().

A. real estate developer B. property management company C. real estate administrative department D. owners in the property area

67. The ultimate goal of IS09000 quality system certification is ().

A. building spiritual civilization B. improving people's quality C. maintaining the market with quality D. expanding the market with quality

68, office business center staff should have the quality including ()

A. Fluent foreign language listening, speaking, reading and writing skills B. Secretary's working knowledge

C. Knowledge of equipment cleaning and maintenance D. Proficient typing skills in Chinese and English

69, industrial plant and warehouse services, mainly to do a good job in safety, including ().

A. Guarantee of supply B. Environmental protection C. Guarantee of after-sales service D. Guarantee of working conditions

70, new housing takeover acceptance of property rights information including ().

A. Project approval document B. Land use approval document C. Building permit D. Demolition permit

7 1, the standard for hiring a property management company is ().

A. Enterprise scale B. Personnel quality C. Social reputation D. Reasonable fees

72. Under the same conditions, the lessee has the preemptive right. So-called? Equal conditions? It means () equal. A. Place of payment B. Terms of payment C. Price of payment D. Method of payment

73. The amount of advertising and marketing expenses in office expenses depends on ().

A. Vacancy of the property B. Old and new property C. Size of the property management company D. Supply and demand of the market

74, management and service personnel's salary and welfare expenses include ().

A. basic salary B. welfare expenses C. clothing expenses D. bonus

75. The income from profitable property management includes ().

A. Rental income B. Security deposit C. Other business income D. Reserve

76. Basic maintenance includes ().

A. put an end to unreasonable load B. prevent the foundation from soaking C. keep the feet intact D. prevent the foundation from freezing

77, the types of daily maintenance of houses are ().

A. Decentralized maintenance B. Sporadic maintenance C. Centralized maintenance D. Planned maintenance

78. The reasons for the natural damage of houses are ().

A. climatic factors B. biological factors C. design factors D. disaster factors

79, dangerous room treatment measures are ().

A. observation use B. treatment use D. stop using D. overall demolition

80, medium repair project is characterized by ().

A. the construction site is relatively concentrated. B. the project is small and the project is big. C. it's sudden. D. the plan is periodic.

8 1, the basic contents of housing accessories management include ().

A. Use management B. Maintenance management C. Safety management D. Health management

82, the basic requirements of housing equipment management include ().

A. Good service quality B. Saving management expenses C. Timely maintenance D. Ensuring the equipment in good condition and safe use.

83. The water supply and drainage system of the house includes ().

A. Water supply equipment B. Drainage equipment C. Fire fighting equipment D. Greening spraying equipment

84, housing electrical engineering equipment including ().

A. power supply equipment B. weak current equipment C. strong current equipment D. high voltage equipment

85, the types of decorative equipment are ().

A. signboard B. partition C. lamp D. carpet

86, theft should be based on () to decide whether to report to the public security organ.

A. the system of the property management company B. the clear requirements of the guests C. the size of the security department D. the loss of financial value

87, the main measures of high-rise building fire management is ().

A. fire division B. prepare for safe evacuation C. set up automatic alarm facilities D. set up lighting and evacuation signs.

88, public security management of property management companies should adhere to ().

A.? Prevention first, combining prevention with treatment? B. the principle of combining public security management with social security work in the property C. service first, customer first? D. the principle of grasping hardware and software together in public security work

89, the types of water pollution are ().

A. Pathogenic pollutants B. Aerobic pollutants C. Vehicle exhaust D. Toxic chemicals

90, greening maintenance management is characterized by ().

A. Regular B. Targeted C. Dynamic D. Fixed

20 17 Property Management Test Paper Judgment Question 9 1 () Property management enterprises can implement the contract responsibility system for the selected professional service enterprises.

92, () the owners' committee not only has the right to supervise the work of the property management company, but also has the right to change the property management company according to law when necessary.

93. () Commercial places include not only various shops, but also service enterprises, entertainment places and banks.

94, () do a good job in environmental sanitation in industrial areas, factory workers bear the main responsibility, property management companies should cooperate closely.

95, () the completion inspection and acceptance shall be the responsibility of the government construction administrative unit, and the developer and the property management enterprise * * * shall cooperate to organize a comprehensive inspection team.

96, () housing decoration engineering quality is divided into? Qualified? And then what? Excellent? Two, the rating project should meet the prescribed standards.

97, () in the operation of the elevator failure, maintenance unit professionals responsible for emergency repair and elevator equipment maintenance and update.

98, () in the centralized domestic water supply system, many devices belong to pressure vessels, and their installation and maintenance should be carried out by the technical personnel of the property management company.

99, () after the vehicle is put into storage, the property management company shall be responsible for the loss of valuables in the vehicle.

100, () The economic function of advertising is to communicate production and demand, promote production and guide consumption.

20 17 property management test paper answers multiple-choice questions: 1.b2.a3.d4. B 5, B 6, A 7, A 8, C 9, B 10, d1,c/kloc-0.

Multiple choice questions: 6 1, ABD 62, ACD 63, ABCD 64, ABCD 65, ABC 66, CD 67, CD 68, ABCD 69, ABD 70, ABCD 7 1, BCD 72, BCD 73, ABD 74, ABC 75, AC 76. ABCD 80、ABD 8 1、ABC 82、ABCD83、ABC 84、AB 85、BCD 86、BD 87、ABCD 88、ABCD 89、ABD 90、ABC