What does the Minsheng Hotline Service Center do?

I. Acceptance scope of livelihood hotline _ _

1. Bidding consultation on housing, employment, education, medical care, culture, pension, labor security, medical care, education, environment, social security and grant funds. These are all related to people's production and life. __

2, involving enterprises and individuals in production, business approval, management and other matters of bidding consultation. __

3. Consultation and promotion of various social services involving people's production and life. __

4 opinions, suggestions and criticisms on the work style and administrative efficiency of government and departmental staff; Opinions, suggestions and criticisms on institutions and individuals providing socialized services. _5. Various legal consultations related to laws and lawsuits.

6. The people's livelihood hotline service center is one of the channels for conducting public opinion surveys. Generally responsible for conducting public opinion surveys; Responsible for answering the public telephone of the district chief, classifying, forwarding and returning to the district chief's mailbox, municipal online political platform and other response questions; Responsible for conducting mass, social conditions and public opinion surveys through the hotline.

Legal consultation hotline 12348. People's Republic of China (PRC) Civil Code is known as "encyclopedia of social life", which is the declaration and guarantee of civil rights. If the Constitution focuses on restricting public rights, then the Civil Code focuses on protecting private rights. Almost all civil activities, from signing contracts and setting up companies to paying property fees and divorce, can be found in the Civil Code.

The results of the people's livelihood hotline will be made public to the whole society, and the matters handled will be ranked statistically. In addition, if citizens find relevant information such as fire protection, production, food, buildings and traffic lights in Minhang District in time, they will report it through the platform. Once confirmed, they will also give the first whistleblower a certain reward.

Legal basis:

People's Republic of China (PRC) Civil Code

Article 1 This Law is formulated in accordance with the Constitution in order to protect the legitimate rights and interests of civil subjects, adjust civil relations, maintain social and economic order, meet the development requirements of Socialism with Chinese characteristics, and promote socialist core values.