Job Recruitment Website - Property management company - 10 Model essay on employee work summary in the first half of the year.
1. summary of employees' work in the first half of the year
The first half of the year passed. Looking back on the fi
10 Model essay on employee work summary in the first half of the year.
1. summary of employees' work in the first half of the year
The first half of the year passed. Looking back on the fi
1. summary of employees' work in the first half of the year
The first half of the year passed. Looking back on the first half of the year, I have made great progress in all aspects. I have always maintained a serious attitude towards this job. In this respect, I have never neglected it. I have always believed that this is a great promotion for me. There will be more things waiting for me to improve in the future. I should still do it seriously at work. I also get along well with my colleagues around me.
Work hard at ordinary times and learn some deeper business knowledge. Although I don't work much every day, I never relax myself. In the first half of the past year, I was able to adjust my direction, which is for sure. Only by working hard to maintain my work can I be more careful. I am clearly aware of this attitude here, and I should be more serious in my daily work. As an employee, a good working attitude is necessary, and I can clearly feel my responsibility. I should take the initiative to do something well. I always do these details well. These are also my responsibilities. No matter what I do, I should carry it out well, and I clearly feel these. In such an environment, I also did my duty seriously.
In the first half of the past, I got along well with my colleagues around me. It is important to get the details right. I can look at my ability in this field very objectively. These things still need to be kept, and I will further improve my ability. Now, including the future, I still want to continue to play my own state, which is what I should maintain. I keep a good attitude at work, and I have great confidence in myself. I have maintained a good direction in this regard, and I am clearly aware of this. I feel it clearly now and in the future. Whenever, these are things I should do seriously. I clearly feel this. I will definitely keep in shape and make relevant preparations in the first half of the year. Now I will further improve my ability and thank my colleagues for their concern. I will do my best in this regard.
2. Summary of employees' work in the first half of the year
How time flies! I have worked in the hotel catering department for half a year in a blink of an eye. According to the work arrangement of the catering manager, I am mainly responsible for the daily operation of restaurants, bars and stewards in this department and the training of this department. The work in the first half of this year is summarized as follows.
As the head of the catering department, I also entered a brand-new working environment, in a brand-new environment. All work will start from scratch, and many things will be explored while doing, so that they can be comfortable in their work. I know I'm playing a connecting role and coordinating the left and right. What I do every day is also trivial work. It is my important task to straighten out the relationship as soon as possible and put myself into my work. It is my duty to fully cooperate with the daily work of the supervisor, which requires us to have a strong sense of work, a correct attitude, rapid work efficiency and comprehensive efforts.
Reception is generally an important VIP reception, and there must be no mistakes in the process of service. This requires us to do it in all directions and solve any possible problems. In order to serve food smoothly, you must be fully prepared before meals and often check it several times. When guests eat, the floor and patio should be closely coordinated, and the speed of serving is also very particular. We will attach great importance to every reception, record the dining habits of the leaders and their preferences for dishes in case of emergency after eating, so as to facilitate targeted service at the next meal.
Our service is embodied in humanized service, striving for perfection and creating a feeling of being at home for our guests. I have less experience now, and I still have a lot to learn. Sometimes there are mistakes in my work, and I will take them as a warning. If I want to get good grades, I must rely on myself and redouble my efforts. Unify the service standards of all departments, establish the standards and basis for training, inspection, supervision and assessment of all departments, and standardize the service operation of employees. At the same time, according to the service requirements of the VIP room, the service reception process of the VIP room is compiled, and clear and detailed regulations are made from the aspects of customer reception, language requirements, dinner service, wine promotion, hygiene standards, article preparation, environmental layout, audio-visual effect, energy saving and so on, which promotes the service quality of the VIP room.
Over the past six months, through my unremitting efforts, I have been recognized by the leaders and completed a role change. Try to cooperate with the supervisor to do a good job in floor management, and based on the principle of seeking truth from facts, report the situation. The conference reception task in our hotel is rather heavy. In the first half of the year, we received many important guests from xx. However, due to various reasons, there is a frequent shortage of room service personnel, which requires us to strengthen our work consciousness, pay attention to speeding up the pace of work, improve work efficiency, strive to be comprehensive and accurate, and avoid omissions and mistakes.
3. Summary of employees' work in the first half of the year
Looking back on the work in the first half of the year, it is still fresh in my memory. As an ordinary employee, I feel lucky that I can enrich myself in the first half of this year. Although I have a lot of work every day, I have always been a person who likes challenges. I never forget my responsibilities at work, which makes me feel that I have a lot of things to do and time flies. I really want to grasp every second of my work. I have always been very demanding of myself. In the first half of this year, I have carefully handled my own details. In the first half of this year, we experienced many difficulties and grew a lot. I can make progress only when I have difficulties. I never doubted that. As an employee of xx, I need to have such qualities. Let me summarize the work in the first half of this year.
This job makes me feel that every day I have experienced is very fulfilling. I am willing to continue to deal with these details in the next work. I will not ignore these good things in my work. I will constantly challenge, enrich and accumulate. This is what we need. Anyway, I should take the initiative. I am often willing to challenge some difficult jobs at work. This is my goal and my direction. In the future, I think I will have more challenges waiting for me, and I will definitely go further. I will continue to accumulate, enrich and be ready to go in the next stage of my work. In the first half of the year, I have been doing everything well, no matter big or small, I am willing to do it well. I believe my good habits will definitely help me in my future work. Although busyness and enrichment have become synonymous with my past half life, I am still willing to accept it.
I have been studying within my ability and have many excellent colleagues around me. These colleagues take good care of me in my business. I have always maintained an optimistic attitude and studied actively. I will definitely keep it in my future work, many times. These are all things I have to do. I also believe that I can be enlightened by my colleagues in the next stage of my work and make further progress in my business ability, no matter what the reason is. I will lay a good foundation in my future work. As an employee of xx, I must improve my business ability, have more work experience in my work, and win more benefits for the company is my strength. I believe that I will make greater progress, and I always thought so. I will work harder in the future and continue to enrich my ability in the next stage of work. The first half of the future will definitely be more exciting, I hope it can be done.
4. Summary of employees' work in the first half of the year
This year's time has passed quickly, which may be influenced by various circumstances, making me feel that the Spring Festival was yesterday, but my work during this period really tells me that I have been working for half a year. Under the guidance and care of the company leaders, our department successfully completed the work plan for the first half of the year, and I personally performed my duties well in my work, so I performed well in my work, which made me feel the sense of acquisition and satisfaction brought by enriching my work. In this half year's work, I also feel that I have made a lot of progress than last year. Now, let me summarize my personal work in the first half of 20_:
I. Work aspects
At the beginning of 20__, before the Spring Festival, we were still at work. At that time, because the year was approaching, the company's various businesses reached a critical juncture. Whether we can complete the work plan of that year or even achieve better results depends on the last period. Therefore, the company has higher requirements for all employees in all our departments, and everyone hopes to make better achievements and get the year-end award, so everyone works hard and is infected by everyone. Later, it was time to go to work after the Spring Festival. For special reasons, we worked at home for a week. To tell the truth, this is a test of my own ability. This is not a question of my working ability, but a question of my working attitude. Without the restraint of the company system and the supervision of the leaders, my work is easy to desert. Fortunately, I stuck to my original intention and took my work seriously. Although I finished the task a little late during that time, I finished it according to the stipulated time. It wasn't long before we resumed our normal work. Because it is the New Year's work, we all want to get off to a good start, so the company has taken on several big projects, such as the decoration plan of _ _ company and the design drawings of _ _ hotel company. Although it was particularly tiring during that time, through the efforts of all of us, it was completed within the stipulated time, and the customers were very satisfied.
Second, the ideological aspect.
Because I have worked online for more than a week before, and because that mode requires every employee to be conscious, I have never tested an employee's working thought. Therefore, through the work test during that time, my sense of responsibility and serious attitude towards work have been greatly improved, and my ability of self-discipline has also made great progress. So I went to work in the company later. Up to now, several months have passed. I have never made the mistake of being late or violating company regulations. I only took a day off, because I have to deal with things at home, so I have to strictly abide by the company's regulations!
Although I have not gained much in my work in the past six months, I have made great progress compared with before, so I believe that with these, I can do better in the second half of the year!
5. Summary of employee work in the first half of the year
Time has passed before you know it. Looking back on the work in the first half of the year, I did it dutifully. Despite the impact of the epidemic, my work finally achieved my goal, which is also the result of my own efforts and the positive changes of the company in the second half of the year. I also want to sum up my personal work this year.
At the beginning of the year, we all faced the work with a positive attitude, expecting that the first half of the year would be smoother and better, but by the Spring Festival, the situation was very bad, and the arrival of the epidemic made it difficult for us to complete our goal within a few months, but we didn't give up, but continued to study. The company is also actively working with you to find ways to think about new growth points and strive to achieve the work objectives. Through hard work, we found a way and made changes. It was not easy, but our efforts were not in vain. We not only got a chance to learn and grow, but also tried our best to make up for the work tasks these days. After the middle of the year, we have completed almost 80% of the tasks. We can say that this change is also very important. In the second half of the year, the situation has also improved, and we are actively doing what we should do.
While doing a good job, personal learning and change have never stopped. It is also the crisis of the epidemic that tells us that many times we also need to study more and think more ways, instead of relying on past experience, but in the face of unexpected situations, we also need to have the ability to solve them. Only in this way can things be done well, and it is also an opportunity to turn yourself into yourself in the face of crisis. I have also changed a lot through study. Especially in the second half of the year, I did better myself and was more flexible than before. At the same time, through this opportunity, I saw that I actually had some problems that I hadn't found before, and I also improved my ability. Of course, I also found some new shortcomings, so I continue to work hard, make continuous progress and do a good job, so my ability is also very important, not only in this position, even if I have to do something else in the future.
The first half of the year passed, and many things happened in the first half. The company has also undergone great changes, but we have also persisted in the changes, weathered the crisis, found opportunities, done well and gained a lot of growth. It can be said that we have gained a lot in the first half of the year, and we will continue to break through, change and do our own work in the future.
6. Summary of employees' work in the first half of the year
Half a year has passed in a hurry, and a tense, full and enterprising semester is coming to an end. Looking back on this semester's work, I feel nervous, busy and hard, but I am very gratified, because my efforts and efforts have yielded good results. I would like to take this opportunity to share my work results with you:
First, set an example for students.
Teachers should conquer students with personality charm and infect students with their enthusiasm and vitality. To this end, whether I attend classes at ordinary times or correct my homework, I pay great attention to whether my words and deeds are appropriate and do every link well. Especially in classroom hygiene, I usually pick up scraps of paper on the floor, turn off the lights, close the doors and windows that I forgot to close, and so on. , so that students are infected by my words and deeds, thus playing a subtle role. Although my practice has little effect, and some students have not formed good habits, I am not discouraged. I will try my best to do a good job and live a good life seriously and practically.
Second, to create a harmonious classroom, so that students can learn happily
Classroom is the main garden for students and the position to ensure quality. We should attach importance to classroom teaching, bring harmony into the classroom and make the classroom full of vitality. Only a relaxed, equal, harmonious, vivid and energetic atmosphere can stimulate students' creative interest and creative thinking. In case study, the setting of each question can stimulate students' inquiry and communication, and each comment can inspire, awaken and motivate students to study happily.
Third, help students overcome impetuous phenomenon.
Students who study well tend to be arrogant and impetuous after a period of time, and always feel that they are above others, especially during the review period, they are not enthusiastic enough to study and listen carefully in class. In view of this phenomenon, I gave them frustration education and deliberately gave them some questions to do. When they made many mistakes, that sense of pride disappeared. On this basis, I taught them the methods and skills to solve problems and expanded them.
Fourth, the existing problems
1, there is not enough reflection in teaching, and reflection cannot be recorded in time.
2. Lack of guidance and persistence for students with learning difficulties, and the phenomenon of anticlimactic.
3. Students are impatient, sometimes impatient, and raise their voices.
Although some achievements have been made in the work, there is still a certain gap with the requirements of leaders and the hopes of parents. In the future, I will continue to strengthen my study and strive to improve my teaching art and educational art.
7. Summary of employees' work in the first half of the year
Half a year's work has passed, not only the past time, but also the precious experience of this half a year. _ _ Factory is a relatively perfect factory. After staying here for half a year, I still feel a certain improvement. This experience also makes me more confident in my next life. When I came to _ _ Factory at the beginning of this year, I didn't feel very comfortable with everything here, but at my own insistence, I adapted for half a year.
I. Work situation
The factory is a strict place. In the second half of the monitor's leadership, I have been working very hard. Only by eating hard can I do my work well. This is what our monitor said. I made this preparation the first day I came to work in the workshop. This half-year work has verified this point, which is not only a promotion of my work, but also a plan for my future.
At first, I changed a lot in my post, because there was a large flow of people here, and no one worked in his post for a long time. There are more new employees coming in, so I must be familiar with every position. At first, I was not satisfied. Because I changed my job, I felt that I had to change my post, but I still couldn't adapt, but I gradually felt that I was just challenging myself and shouldn't.
In this half year's work, I have been trying my best not to regard work as a process. In fact, the result is often very important. At work, I always keep myself serious and do a good job seriously, and the probability of serious work mistakes is very small. I am very responsible for my work. I will conscientiously complete the work assigned by the monitor, and I won't drag my feet. Procrastination is the most shameful thing. Procrastinate for one minute. Reciting a few products is a waste of time and makes the company lose the qualities that an employee should not have. I won't affect my work because of my dissatisfaction, my state or my mood.
Second, the completion of the work
After more than half a year 100 days and nights of struggle, the employees in our workshop, especially those in our class, have achieved the above output. Every day, the team leader told us that the output was 5000, and the monitor asked us to do 5500. At first, I was a little overwhelmed. Later, based on this output, it gradually maintained a daily output of more than 5,500 for half a year. This half-year work is an important process. Our workshop has exceeded the output for half a year, because everyone is United as one.
Third, its own shortcomings.
I think my shortcoming is that I work too slowly on the assembly line. Every time I arrive at a new post, I can't adapt quickly. Finally, I will slowly keep up with the speed myself. I will definitely strengthen myself.
8. Summary of employees' work in the first half of the year
Looking back on our work in the past six months, we can't help sighing that time flies. It seems that from the cold winter to the hot summer, we have been working for another half year. Looking back on the past six months, with the full support of the leaders and the enthusiastic help of my colleagues, I have been strict with myself and completed my work well according to the requirements of the company. Coupled with my own exploration and study, I gradually became familiar with the business process of the company's work. The responsible work has gradually entered the state. The work in the last six months is briefly summarized as follows:
First, strengthen self-study and improve professional level.
The work of the company seems simple, as if it doesn't have much technical content, but different positions and working environments need corresponding work experience, and my own ability and experience are still far behind them, so I humbly learn from the leaders around me and every colleague around me, so I feel that I have made progress. After continuous learning and accumulation. I have been able to handle all kinds of problems in my work well and treat all tasks with a correct attitude.
Second, the existing problems and the direction of future efforts
Over the past six months, some achievements have been made, but there are also some problems and shortcomings. First of all, the company work is a new position for me, and I have done a lot of work in my study and exploration. So that you can't work with ease, and your work efficiency needs to be further improved; Secondly, some work is not done carefully, coordination with colleagues is not in place, and communication between them is not timely enough. In the future work, I will study more, strive to overcome the above shortcomings, seriously improve work efficiency, master various business knowledge such as _ _ _ _, and be aware of it.
In short, thanks to the trust and support of leaders and colleagues, I will be more strict with myself, learn from past experiences and lessons, do better in the future and contribute to the development of the company.
9. Summary of employees' work in the first half of the year
Time has passed before you know it. Looking back on the work in the first half of the year, I did it dutifully. Despite the impact of the epidemic, my work finally achieved my goal, which is also the result of my own efforts and the positive changes of the company in the second half of the year. I also want to sum up my personal work this year.
At the beginning of the year, we all faced the work with a positive attitude, expecting that the first half of the year would be smoother and better, but by the Spring Festival, the situation was very bad, and the arrival of the epidemic made it difficult for us to complete our goal within a few months, but we didn't give up, but continued to study. The company is also actively working with you to find ways to think about new growth points and strive to achieve the work objectives. Through hard work, we found a way and made changes. It was not easy, but our efforts were not in vain. We not only got a chance to learn and grow, but also tried our best to make up for the work tasks these days. After the middle of the year, we have completed almost 80% of the tasks. We can say that this change is also very important. In the second half of the year, the situation has also improved, and we are actively doing what we should do.
While doing a good job, personal learning and change have never stopped. It is also the crisis of the epidemic that tells us that many times we also need to study more and think more ways, instead of relying on past experience, but in the face of unexpected situations, we also need to have the ability to solve them. Only in this way can things be done well, and it is also an opportunity to turn yourself into yourself in the face of crisis. I have also changed a lot through study. Especially in the second half of the year, I did better myself and was more flexible than before. At the same time, through this opportunity, I saw that I actually had some problems that I hadn't found before, and I also improved my ability. Of course, I also found some new shortcomings, so I continue to work hard, make continuous progress and do a good job, so my ability is also very important, not only in this position, even if I have to do something else in the future.
The first half of the year passed, and many things happened in the first half. The company has also undergone great changes, but we have also persisted in the changes, weathered the crisis, found opportunities, done well and gained a lot of growth. It can be said that we have gained a lot in the first half of the year, and we will continue to break through, change and do our own work in the future.
10. summary of employees' work in the first half of the year
The first half of 20xx is the beginning of the official collection of property management fees and pool fees in various property communities, during which major events such as X and company leadership changes occurred. The customer service work in the first half of X year mainly includes the following points:
First, the arrangement of return visit information
After sorting out the results of the return visit, we can find the service effect of the reception desk and various business departments through statistics, deal with the problems found in time and correct them in time. For example, during the occupation, the rectification problems reported by the owners (confiscation of buildings) were not followed up. After investigation and statistics, we found that many owners have reflected this phenomenon. After being put forward at the regular meeting, the current problems have been basically improved.
Second, supervision and improvement.
Supervise customer service personnel to input and count various documents to improve work performance. Regarding the improvement of decoration technology, compared with many decoration events in X year, the decoration business in the first half of X year is less. After listening to the suggestions of some owners, we also provided better and more convenient services for the owners. We shortened the time for examination and approval of decoration from the original X days to the application for on-site examination and approval in line with the decoration management regulations.
Third, the handling of complaints and return visits
From 20xx to 20xx, the owner issued a total of X complaints, of which X complaints have been handled and X complaints are pending. Among them, there were X complaints in the first half of X year. In terms of complaints to the owners, the customer service has always kept a complete record, and designated a special person to connect with the company's developers and other departments to be responsible for following up whether the owners' complaints have been handled, so as to deal with the problems of the owners' complaints in time, avoid repeated complaints from the owners and expand the problems, which has played a certain role in improving the satisfaction of the owners. Accumulated X rectification orders and handled X, including X rectification orders in the first half of X years, with a return visit rate of x%.
Fourth, the late sporadic delivery, decoration work in an orderly way.
By the end of X year, each community had signed X sets, of which X sets were signed in the first half of X year, X households were renovated and X pairs of passes were issued, among which X households were renovated and X pairs of passes were issued in the first half of X year.
Five, the property fee work gradually on the right track, the cost indicators completed on schedule.
Accumulated charges for X households and no charges for X households are X respectively. X is the owner who didn't take over the building. Because the bank card provided by X has expired, it can't be deducted. The charging rate has reached x%. All pool fees are also charged as scheduled. Some X owners failed to pay the public showdown water and electricity fee in advance. Except for the local owners, the pool water and electricity charges have been basically recovered, and more than X households have gone through the formalities of bank collection, and the finance department must go to the bank to go through the relevant deduction procedures. The collection rate of cleaning freight for decoration garbage is x%.
Sixth, customer satisfaction.
In order to improve the overall satisfaction of the owners and create a good community atmosphere, we arranged the lobby of each building in the community years ago. In the traditional festivals in China, send congratulations to all the owners who have stayed in the group; In X month, we organized Arbor Day with owners, developers, neighborhood committees and property management companies, which made our owners have a deeper sense of identity with their homes and made our parks more perfect and colorful like gardens.
In X month, we conducted a survey on the satisfaction of the owners in the residential area, sorted out the opinions and suggestions of the small owners, and answered them one by one. We are deeply grateful for the praise given by the owners, and we will continue to work hard for this; We are also deeply grateful to the owner for his criticism, because with the owner's opinions and suggestions, we can better improve and perfect it. In X, we also launched Customer Care Month to provide voluntary services for the maintenance, cleaning and moving furniture of small household appliances in owners' homes. Is X Mother's Day in the West or the traditional Dragon Boat Festival in China? On the eve of Mother's Day, our customer service specialist sent warm carnations to every owner who decorated or stayed. Also on the Dragon Boat Festival, we gave zongzi to every host. In X month, Father's Day, in order to let our owners know more about each other and communicate with each other, we organized Father's Day community owners to climb X Mountain. Although in the end, due to the owner's own reasons, no owner made the trip, but our efforts were unanimously recognized by the owner.
Seven, there are shortcomings
1. Some employees lack professional knowledge and skills.
2. Some processes are too repetitive and complicated.
3. The responsibilities of various departments are chaotic.
Eight. Work direction in the second half of X year
1. Develop and strengthen various community cultural activities.
2. Continue to strengthen the return visit; Strengthen the statistical sorting and classification of return visit information, make the return visit results more detailed, and strive to bring more obvious and practical "wind vane" guiding significance to future service work.
3. Strengthen the internal and external training of employees and improve the overall service level.
4. Strive to complete the collection of property fees in the second half of the year, reaching more than x%.
Owner satisfaction is the ultimate goal of property management services, and our job is to distract owners. But some things can't be solved by our property customer service, such as: most owners report that X yuan per square meter is too high to accept; If there are too few supporting facilities around.
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