Job Recruitment Website - Property management company - How to manage a community without property?
How to manage a community without property?
There are two ways to solve the problem of no property in the community. One is the owner's self-management, and the other is the owner's convening the owners' meeting to set up the owners' committee, and then the owners' committee selects the property company, signs the property management contract, and provides services for the community owners.
II. What are the services provided by the property management company?
(1) public service
1, reception
The property is responsible for the reception service, so the property personnel should wear uniform signs, dress neatly, be dignified and generous, have a cordial expression, treat all owners equally, greet the owners accurately, cordially, sincerely, patiently and meticulously, use civilized language and do not use service taboos.
2. On duty
A good property management company should have a perfect duty and handover system, make relevant records when on duty and patrol on duty 24 hours a day.
(2) Maintenance and management of houses, facilities and equipment.
1, test
Property personnel should conduct a comprehensive inspection of the public parts, roads, green spaces, facilities and equipment of the house, understand the situation of the house and equipment, and assess the degree of damage. In addition, when the weather is bad, we should arrange house inspection, focusing on the parts with poor quality and easy problems.
2. Maintenance management
Property personnel should maintain the integrity of the appearance of the house, the intact rate of the house should reach more than 98%, and there should be no illegal buildings that violate the city planning. In addition, it is necessary to establish a return visit system and records, housing data files, perfect management, household files and so on.
(3) clean the pipeline
1, environmental sanitation
There should be garbage bins, garbage bins and garbage transfer station equipment in the community, and standardized cleaning and cleaning should be carried out to consume garbage every day. Poultry, livestock and pets shall not be kept in violation of regulations. In addition, public stairs, handrails, walkways and basements should be cleaned, and sundries should not be piled up. Residents' living outlets are managed in an orderly manner, and there can be no random stalls, billboards, random stickers, graffiti and other phenomena.
2. Greening management
Responsible for the layout of public buildings, courtyards and road green spaces in the community, and the allocation of flower beds, trees and buildings should be reasonable; Newly-built residential areas and old urban areas shall conform to the indicators stipulated by the state, and green space management and maintenance measures shall be implemented, and shall not be destroyed, trampled or arbitrarily occupied.
To sum up, we can know that legally speaking, property management mainly includes fire fighting, security, maintenance and repair of public facilities in the region, and coordination of social relations and interpersonal relationships in the region, and charging fees. The existence of property can bring a better life to residents.
Legal basis: The Measures for the Administration of Newly-built Urban Residential Quarters specifically stipulates that residential quarters should have property management companies: (1) Article 4: Residential quarters should gradually implement socialized and professional management modes. Professional management is uniformly implemented by property management companies.
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