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Where can I pay the auto insurance claim information?
1. Reporting: General insurance companies require reporting within 48 hours.
(1) After the accident, the customer reported the case to the claims department of the insurance company;
(2) After receiving the report, the background requires the customer to fill in the business accident registration form immediately (telephone and fax reports are filled in by the background);
(3) According to the insurance certificate or policy number provided by the customer, the back office immediately consults and copies the policy, and copies the policy, the policy copy and the schedule. Check the premium charges, and the financial personnel shall sign the copy of the premium receipt (business and statistics) for confirmation (the special payment book shall be accompanied by an agreement or agreement);
(4) Confirm that the subject matter insured has paid special compensation during the insurance period or before the accident, and ask the customer to fill in the Accident Filing Inquiry Form and file a case (such as the surveyor is responsible for asking the customer to fill in the report by telephone or fax), and write the filing number in the order of reporting;
(5) Issue claim documents. After filing the case, issue relevant claims documents to the insured to inform the procedures and methods of claims (telephone, fax, etc.). Are reported by inspectors);
(6) Notify the inspectors and report the loss and the location of the accident.
The above work will be completed within half a working day.
2. Reconnaissance and damage determination
(1) The inspector shall complete the on-site investigation and inspection within 1 working days after receiving the office notice from the insurance company (the inspection of the damaged subject matter in different places may be entrusted to the local insurance company to complete within 3 working days);
(2) Ask customers to provide relevant documents;
(3) Guide customers to fill in relevant claim documents.
3. Sign for and check the claim documents
(1) Backstage personnel of the business department and insurance branches review the claims documents submitted by customers, explain the documents that need to be supplemented to customers with incomplete procedures, and return them to customers. For claims with complete documents, you should sign the "accident report (claims)" in duplicate and return the yellow copy to the insured;
(2) After sorting out the attached documents and materials, submit them to the Claims Division of the Property & Casualty Department.
4. Adjustment review
(1) The person in charge of the loss adjuster shall review the materials submitted in the background, and sign for them in the handover book if the procedures are complete;
(2) All claims must be adjusted within 3 working days and submitted to the head of the compensation department for review.
Step 5 agree
(1) Claims within the jurisdiction of the Property Insurance Department shall be submitted to the competent claims manager for approval;
(2) Report the authority of the Property Insurance Department step by step.
6. Compensation settlement
(1) The person in charge of the compensation division will submit the number of the compensation case that has completed the examination and approval procedures and the compensation receipt and calculation form to the financial department for transfer;
(2) After the financial department confirms the payment, except the red copy of the payment receipt and the calculation, the rest will be taken back.
Question 2: What materials should be submitted for auto insurance claims? Unused accidents require different materials. If the loss of a unilateral accident is small, the accident certificate may not be issued, and if the loss is large, the accident certificate may be issued; Both sides should issue an accident certificate and divide the responsibility for the accident. Like your own maintenance invoice, the other party's maintenance invoice, maintenance list, these are very important. Your driving license and driving license when you are in danger are the most basic. If someone is injured, medical expenses for personal injury, etc.
Question 3: What information does Ping An Auto Insurance need? You can go to Ping An Property & Casualty Company to ask for a claim application form.
If it is an accident of both parties, you should bring the traffic police card, driver's license, ID card, bank card (the claim will be remitted, so you should bring the bank card with the same name as the driving license), loss statement, (designated) invoice, etc.
If it is a unilateral accident, you don't need the traffic police's certificate. There are several tables to confirm the loss.
When you go to claim for compensation, you should see clearly what your report number is, and the clerk at that counter will find out quickly.
If it's a company car, it's best to show some company certificates, because some forms need to be filled in and stamped on the spot. If you don't take them, you will have to run them again.
If the driver's license is AB, the form that needs medical examination will be put in the driver's license.
I hope it helps you.
Question 4: What auto insurance claim materials need to be prepared after the accident, the insurance claim application and power of attorney issued by the insured, the valid identity certificate of the insured, the original driver's license (if the driver's license is AB, the receipt of physical conditions is required) and supplementary certificates; Original driver's license and deputy license; Original insurance policy, accident confirmation letter issued by the traffic management department, conciliation statement, relevant legal documents issued by the people's court or original compensation agreement negotiated by themselves, rescue expense pad/payment notice issued by the traffic management department (if it is necessary to pay traffic insurance pad/rescue medical expenses), effective economic compensation certificate, third-party car or material damage invoice, damage assessment report, accident and loss photos, rescue expense invoice, effective medical expense invoice, appraisal expense invoice, Accommodation invoice, original transportation invoice, outpatient medical records, hospitalization disease diagnosis certificate, discharge summary, sick leave certificate, disability appraisal certificate, hospitalization medical expenses list, death certificate: autopsy report/household registration cancellation certificate/medical death certificate, nursing certificate of medical institution, receipt, diagnosis certificate of medical institution suggesting to install disability AIDS, disability AIDS configuration institution certificate (indicating model, manufacturer, price and replacement period), and valid identity certificate of the victim. Household registration certificate, copy of household registration book of dependents, family relationship questionnaire, salary list of those who are absent from work with fixed income, valid proof that their actual income is reduced due to absence from work, and valid professional proof of those who are absent from work without fixed income (such as business license and employment certificate, etc.). ), tax payment certificate (income exceeds the personal income tax threshold), confirmation of the nature and cause of the insurance accident, and other certificates and materials related to the degree of loss, etc. Cases and materials to be prepared: cases involving vehicle loss only: 1, 2, 3, 5, 6; Cases involving casualties only: 1, 2, 3, 4, 5, 7, 8, 9,10,65438. Cases involving vehicle damage and casualties: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,1,12, 13,/. However, some car owners don't know how to get claims after the accident, which items should be paid by insurance companies, or even the claims process. This leads to being very passive when claiming compensation from insurance companies. After a traffic accident, if it is a minor accident, you can take photos of the scene and disassemble them yourself, and go to the traffic accident quick settlement center for settlement. If the accident is serious or the loss is large, the driver should keep the first scene and report the case to the insured insurance company in time. 48 hours after the general accident, the insurance company has the right to refuse compensation. After the staff of the insurance company arrive at the scene, the driver shall provide the original insurance policy, the valid identity certificate of the insured, the driving license of the insured vehicle that has passed the annual inspection and the driver's driving license at the time of the accident. After that, the staff can survey the scene of the accident. Tips: You should report the case to the insurance company as soon as possible, and don't destroy the scene at will, so as not to affect the insurance company's appraisal.
Question 5: What information do insurance claims generally need to submit? Unilateral traffic accident: the driver collided with a stationary object.
Required information:
Claim application
Driving license, driver's license (annual review of the validity of double certificates)
Maintenance invoice, identity card of the insured
bank deposit
The unit must have an organization code certificate (official seal).
Traffic accidents on both sides: two cars collided with many cars.
Required information:
Claim application
Driving license, driver's license (annual review of the validity of double certificates)
Maintenance invoice
Letter of accident confirmation (stamped with official seal of traffic police force)
Identity card and bank account number of the insured.
The unit must have an organization code certificate (official seal).
Traffic accidents in which people were injured on both sides and in many ways.
Required information:
Claim application
Repair invoice for driving license and driver's license (valid for double-certificate annual review)
Accident confirmation (stamped with the official seal of the traffic police force, requiring mediation by the traffic police force)
Identity card and bank account number of the insured.
The unit must have an organization code certificate (official seal).
Diagnostic certificate, invoice, ID card of the injured person
Nurse's ID card, outpatient medical records and inpatient medical records
Lost work certificate (official seal)
Payroll for the last three months (with financial seal)
Car inspection photo
Claim data required for outpatient treatment of life insurance accidents
Claims application, the insured's identity card, the copy of the insured's bank card, medical invoices, outpatient medical records, inspection reports, diagnosis certificates, accidents (involving traffic and judicial departments, issued by the relevant departments; If not, it shall be issued by the unit and stamped with the official seal, and the driver's license and driving license shall be provided for traffic accidents)
Claim data required for hospitalization
Claims application, the insured's identity card, a copy of the insured's bank card, medical invoices, hospital medical records, discharge summary, discharge certificate, inspection report, diagnosis certificate, accidents (involving traffic and judicial departments, issued by the relevant departments; If not, it shall be issued by the unit and stamped with the official seal, and the driver's license and driving license shall be provided for traffic accidents)
Claim data required for critical illness medical treatment
Claim application, insured's ID card, copy of insured's bank card, discharge summary, inspection report, diagnosis certificate and forensic identification.
Disability claim information
Claims application, the insured's identity card, the insured's bank card, disability appraisal, accidents (involving traffic and judicial departments, issued by the relevant departments; If not, it shall be issued by the unit and stamped with the official seal, and the driver's license and driving license shall be provided for traffic accidents)
Claim information required for death
Claim application, insured's ID card, beneficiary's bank card, household registration book, death certificate, cremation certificate, household registration cancellation certificate, corpse disposal certificate and accident certificate; (Note that there are multiple beneficiaries. When the insurance money needs to be transferred to one beneficiary's account, the power of attorney of other beneficiaries should be provided. )
Question 6: What information does 6:PICC need for auto insurance claim? Determination of liability in claim procedure (1).
If you accidentally hit the car into a wall or tree, report it immediately;
In case of intimate contact, both parties should carefully negotiate to determine the responsibility for the accident, and if they have the responsibility, report it to the insurance company. If they have no responsibility, they don't have to report to the company you insured, but they should assist the other party to report to their insurance company.
If the responsibility is unclear, inform the traffic police, and the traffic police will handle it and issue proof materials.
(2) Report
After the accident, you should report it to the insurance company immediately. On the one hand, you should inform the insurance company, on the other hand, you should seek the opinions of the insurance company's claims personnel and clarify the types of accident certificates that need to be provided.
When reporting the case, you should bring the insurance policy, driving license, driver's license of the accident driver and the identity card of the insured;
Generally, you can report the case by telephone, but you should go to the insurance company or the loss-fixing sub-center authorized by the insurance company for written reporting procedures in the shortest time. You should fill in the report registration form or danger notice.
Note: Be sure to report the case to the insurance company within 48 hours. If the loss is not large, you should also report the accident to the insurance company by phone, telling the accident and the approximate loss, so that the insurance company can register for the record, so that you can claim compensation from the insurance company at your convenience without exceeding the time of claim settlement.
(3) Investigation
The claim adjuster of the insurance company or the surveyor of the authorized loss assessment sub-center takes photos of the accident vehicle to determine the maintenance items, maintenance methods and maintenance prices.
Note: Before repairing the accident vehicle, the claim adjuster of the insurance company or the surveyor of the authorized damage assessment sub-center must take photos and assess the damage of the accident vehicle. Otherwise, you will encounter all kinds of troubles when you claim.
(4) Nuclear leakage
The loss-determining personnel of the insurance company shall review the repair cost, insurance liability identification and claim notice of the survey data submitted by the survey personnel.
5] After the loss list is issued by the adjuster of the repair insurance company, you can choose the repair shop to repair the accident vehicle within the repair cost limit, or you can go to the secondary repair shop recommended by the insurance company for repair.
Note: at present, insurance companies are not allowed to designate repair shops. You have the right to choose. Of course, if the insurance company recommends a professional chemical plant with a very good reputation, you can save the trouble of paying the repair fee in advance.
[6] Submit claim materials.
After the car repair is closed by the public security department, all the claim materials can be handed over to the claim adjuster of the insurance company for claim settlement.
Once, submit the compensation for review after adjustment, and pay the compensation after passing.
Note: According to the insurance law, the insurance company should pay you compensation within 10 days after the claim documents are submitted completely and the two parties reach a compensation agreement.
When you receive the compensation, you should go through the following procedures.
Individuals: provide the original ID card of the insured and the original ID card of the claimant, and the power of attorney signed by the insured is also required for entrusting others to collect compensation.
Unit: carry the official seal or financial seal of the insured unit, or provide the Power of Attorney for Receiving Compensation stamped with the official seal of the insured unit and the original ID card of the payee.
Claims materials to be provided when settling claims for different accidents.
(1) General car damage cases
Need to provide:
① Original insurance policy;
(2) The accident responsibility confirmation, accident mediation or simple accident treatment or accident certificate issued by the traffic police team at the scene of the accident, or the agreement of the parties to solve the traffic accident by themselves, and the friendly accident records of both parties;
(3) Provide official invoices for vehicle maintenance (i.e. "special invoices for automobile maintenance industry");
④ List of repair materials;
(five) the settlement list;
⑥ List of motor vehicle insurance loss confirmation, repair items and parts replacement items; (If the insured is an individual, the insured needs to sign for confirmation; If the insured is a company, the official seal of the company is required. Some insurance companies call this kind of bill a "loss order" or a "entrusted repair order".
All landowners motor vehicle insurance claims application; (If the insured is an individual, the insured needs to sign for confirmation; The insured is a unit and needs to be stamped with the official seal of the unit. ) Some insurance companies are called danger notices.
(8) The motor vehicle driving license of the driver who caused the accident, the motor vehicle driving license of the insured vehicle and the identity card of the insured.
(2) Personal injury accidents involving third parties.
In case of personal injury accident, on the one hand, the site should be protected and marked; On the one hand, the wounded should be rescued immediately. At the same time, call the police at 122. Report the case to the insurance company and introduce the injured person in detail. In the process of accident handling, report the injury and accident handling to the insurance company in time. Before the accident is closed, you should know your responsibility and approximate loss in the accident ... >>
Question 7: General traffic accidents, find insurance claims. Should I give the information directly to the insurance company or ask the insurance company for money directly? Thank you. If it is 3200 yuan, you can also claim directly, but you have to report it. There are too many things to report and investigate.
Question 8: What information do you need for 8:PICC auto insurance claims? What information does PICC need for auto insurance claim? (1) One (two) power of attorney for claim. Note: These two power of attorney were given to the customer by the claim adjuster after the customer completed the loss determination. If the insured is a company, the customer needs to bring the power of attorney back to the insured unit and affix the same official seal on the power of attorney as the insured unit; If the insured is a private person, a copy of the insured's ID card should also be provided. Fill in the blank of the power of attorney with the corresponding information, so that the customer can indicate the name of the corresponding unit on the check column for payment. The authorized person's office must fill in the payee's name and ID number, and write down the telephone number of the authorized payee, so as to contact the payee for compensation and post-service The relevant information to be filled in should be consistent with the requirements in the power of attorney, and the chapter and name of the insured, ID number, name and ID number of the authorized person should be correct. (2)PICC claim application (in duplicate). Note: customers need to fill in this form truthfully. The second page of the claim application has the signature of the insured in the lower right corner, which needs to be stamped and signed. If it is an individual, you should fill in the ID number in the lower left corner. Fill in the report time and accident course clearly, and other report information must be filled in completely. (3) An accident certificate (traffic police accident handling book, accident safety committee, police station, property certificate and unit certificate) Note: The accident handling book, accident safety committee, police station, property certificate and accident certificate of accident unit required by different insurance companies during claim settlement due to different accident forms. The customer must provide a valid accident certificate (the contents indicated in the certificate must be consistent with the actual situation of the vehicle accident). (4) Remarks on the damage assessment sheet: This is a report filled out by the damage assessor after the accident vehicle is damaged, which records the accident form of the vehicle, the specific damaged parts of the vehicle, the maintenance amount of the vehicle, etc. If there is a special agreement (such as the return of the core or the need for a special invoice), it must be done according to the requirements of the insurance company. At the bottom of the loss list, there should be the seal of the insurance company and the signature of the claim adjuster at the place where the insurance company signs. Signature of the Insured: If the Insured is not a natural person, it must be signed by the Insured; if it is a natural person, it must be signed by the Insured himself. (5) Accident vehicle maintenance invoice Note: Customers must provide two or more special invoices for vehicle maintenance when making claims, and the maintenance amount of the invoices should be the same as that on the loss sheet. The license plate number on the invoice should be the same as that on the proforma invoice. In fact, it is necessary to check whether the car number on the invoice is consistent with the accident car number. In addition, if the amount on the maintenance invoice is higher than the fixed loss amount, it shall be paid according to the fixed loss amount; If the amount on the invoice is lower than the fixed loss amount, it will be paid according to the invoice amount. The invoice must be stamped with the financial seal of the repair shop. If several cars need insurance, you need several maintenance invoices. (6) Repair sheet (bill of materials) corresponding to the lost position of the accident vehicle Note: It should be noted that the stamp of the repair shop on the invoice and the stamp on the bill of materials must be the repair shop, the vehicle number is the same as that of the accident vehicle and the invoice, and whether the time on the bill of materials is after the accident and damage. Several cars need insurance, and several repair orders need to be provided. (7) Driver's license and driving license Note: The driver's license must belong to the driver at the time of the accident, and the driving license must belong to the accident vehicle at the time of the accident. It should be noted that the driving license must be within the validity period and the accident time should be within the effective annual inspection date. The driver's license must be within the validity period. Those who hold a driver's license above B must have a medical examination receipt (three cars that have to pay for compulsory insurance do not need a medical examination receipt). PICC auto insurance reminds car owners: 1. Please protect the scene and take necessary emergency rescue measures. 2. Please call China People's Insurance Company 955 18, or report the case to China People's Insurance Company through Internet or fax if possible. The claim service personnel of China People's Insurance Company will ask you about the accident, assist in arranging rescue, inform the follow-up claim processing flow, and guide you to call the police. Please call the police in case of emergency. 3. With your assistance, PICC adjusters or their entrusted assessment agencies, technical appraisal agencies and overseas agents go to the scene of the accident to investigate the accident, understand the losses involved, consult and preliminarily collect the evidence and materials related to the nature, causes and losses of the accident, confirm whether the accident belongs to insurance liability, and entrust special technical appraisal departments or scientific research institutions to provide professional technical support when necessary. China People's Insurance Company will instruct you to fill out the notice of danger (claim application) and issue you a notice of claim. 4. The scope, quantity and loss of the insured property are the same as yours ... >>
Question 9: What information does Pacific Auto Insurance claim need? Three certificates and two certificates are necessary, including ID card, driver's license, driving license, insurance card, bank card, car repair invoice and site survey paper. If both parties have accidents, they should add the compulsory insurance policy and traffic accident responsibility confirmation.
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