Brief introduction to the content of property management case analysis

This textbook is a brand-new knowledge system of case teaching of property management. It is designed and created from the perspectives of theoretical application, service technology and relationship adjustment, aiming at the needs of college property management students and on-the-job property management personnel to improve their professional quality and ability.

The content includes three chapters (10), that is, the judgment case adapted to the transitional society-Application Case of Property Management Theory. Chapter * * * contains: overview of property management services, the relationship and coordination between differentiated ownership of buildings and owner autonomy and property management; An inspiring case of optimizing management services to adapt to a stable business environment —— Technical Case of Property Services, which is divided into three chapters: the relationship and maintenance of property services, early intervention and early services, and property services; A normative case to adapt to the chaotic situation of legal order-The Case of Adjusting the Legal Relationship of Property Management, which consists of four chapters: the legal relationship of property management contract, the legal relationship of property management infringement, the legal relationship of property management administration and the legal relationship of property management criminal.

In addition, the teaching column design pays special attention to the teaching function of knowledge quality training and ability training, and designs columns such as knowledge essentials, case analysis, policy norms, case exercises and practical activities. Especially in the "case analysis" column, according to the self-study mode and the thinking of Chinese people, sub-columns such as case statement, discussion topic, train of thought hint, analysis and explanation, case disclosure, experience sharing and policy specification are designed to help students develop their knowledge quality and meet the needs of ability training.

This textbook is suitable for students majoring in higher vocational education, open education or application-oriented undergraduate property management to learn case teaching courses and practical training courses; It is also applicable to the training courses of property management personnel of property service enterprises and other training institutions.