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What if the meter is broken and no one handles it?

If you are a power customer of Guangdong Power Grid Corporation, please bring your family identity information to the local power supply business hall to change the meter.

According to the provisions of Article 77 of the Power Supply Business Rules, if the charging watt-hour meter fails due to the responsibility or force majeure of the power supply enterprise, the power supply enterprise shall be responsible for changing the meter free of charge; If it is caused by other reasons, the user shall bear the compensation fee or repair fee. If the instrument is burnt out due to overload, the user shall be responsible for compensation.

If the electric meter is burned by a customer who is not from Guangdong Power Grid Corporation, please report it to the owner of the electric meter.

I hope our answer is helpful to you.