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Advanced deeds of property maintenance workers
Actively study and study business knowledge assiduously. Comrade Hu Junfeng attaches great importance to political study and business knowledge study, firmly establishes the concept of lifelong learning, and actively conducts business knowledge self-study besides attending the study organized by the unit at ordinary times. In recent years, with the renewal of equipment, new materials and technologies are constantly applied to reality, and the original theoretical knowledge can no longer adapt to the new situation. In order to master these new knowledge and technologies and carry out his work better, he insisted on teaching himself new knowledge and technologies such as pipeline maintenance and boiler maintenance, and also taught himself welding technology. He often said that being a monitor needs to know more than other workers. In this way, through hard work, he gradually mastered the basic maintenance technology of large and small equipment in property companies. Under his leadership, the study of the maintenance class became a common practice, and one of the employees got a college diploma from the self-study exam through self-study.
Take the lead in promoting team development. As a party member, Comrade Hu Junfeng always remembers his example. In his words, he "can't be the tail of the masses". In his work, he is not afraid of hardship, fatigue and dirt, and sets an example. As a maintenance worker of the base property, his work is busy. Whether it's windy or rainy, day or night, whether it's spring, summer, autumn and winter, whether it's cold or snow, he'll be on call and run wherever he has something to do. One night in the winter of June 5438+February last year, due to the blockage of the boiler grate, the boiler could not heat normally. After receiving the call for repair, he rushed to the scene without saying anything. It's already past ten in the evening. In order not to affect the heating and ensure the normal life of everyone (residents of the community), he worked until two o'clock in the morning that night until it was repaired. He can't remember how many times this happened. The mechanic's job is complicated, but he never complains. He did it in obscurity, but all the comrades saw it in their eyes and remembered it in their hearts. Under his leadership, the comrades in the maintenance class have become generalists, and the whole team has become an advanced team of property management companies.
Adhere to the people-oriented principle and actively serve the community residents. The Gaobeidian property base of the railway transportation company is the office location, and the whole base community is divided into two buildings, east and west, with more than 400 households (excluding office buildings and storefront rental houses). He was the only maintenance worker last winter. Due to the aging of pipelines in the base, leakage often occurs. The bubbles here and the emergencies there happen every day, and he is as busy as a bee. Comrade Hu Junfeng didn't complain, but the leading comrades saw it. In order to reduce his burden and facilitate his work, the company transferred a boiler worker and an electrician to set up a maintenance class. Although the number of people has increased, his work has not decreased.
He said: "I have more people to do more work, and I can't be lazy without people." Since the leaders trust us, we must also reassure the leaders and live up to everyone's expectations. " In this way, he led the maintenance class to travel between residents and office buildings all the year round, and he appeared wherever residents and institutions in the whole base community had something to do. He explained his loyalty to the enterprise and his love for everyone with simple actions.
The first teaching building of the Ministry of Engineering is a comprehensive teaching building with the national investment of120 million RMB, which was completed in 1999. The building is 20 stories high and has a construction area of nearly 40,000 square meters. There are 5 elevators in the building, automatic pumps in the basement 14, and 72 classrooms on 1-8 floor * * 5000 rooms. 16th floor, with the only national key laboratory of the Engineering Department of xx University. Of the five faculties of the Engineering Department, two work on the 10 and 15 floors of the building. In addition, floors 17 and 18 are rented houses of the Ministry of Industry and Information Technology, while other colleges have sporadic laboratories, offices, conference rooms and language labs. Due to the high building, large area and complicated personnel access, the building is not closed all the year round. In order to do a good job in the management and service of a teaching building and provide a good teaching and learning environment for teachers and students, xx, under the direct leadership of the property management company, paid close attention to the management and service of a teaching building, which promoted the management level and service quality of a teaching building to a higher level and explored a set of college property management experience and management model to meet the needs of school logistics reform.
Xx used to be the administrator of the student dormitory. When he was transferred to a teaching building administrator in April XX, he had no experience in teaching building management, nor had he managed such a large-scale comprehensive teaching building, let alone managed so many people. At that time, he was very concerned about the work of this comprehensive teaching building and assigned more than 40 staff members to a teaching building. At that time, there were many problems left over from a teaching building. However, the leaders of the second property company gave timely guidance to related problems, reported them in time, and actively sought the relevant functional departments of the school to coordinate the problems left over from a teaching building in many aspects, so that the problems left over from a teaching building were solved. At that time, xx was thinking that since he was arranged in this position by the organization, he should work hard and do it well bit by bit. So he worked hard, quickly adapted to the new environment, and quickly put his work on the right track.
When starting work, what aspects of work should be focused on, what problems should be paid attention to, and what consequences may occur in such a large comprehensive teaching building. Xx conducted a comprehensive analysis, and on this basis, through understanding the situation, combined with reality, the work was divided into six steps.
Step 1: Grasp organizational construction.
More than 40 staff members in a teaching building are organized into five groups according to different post types, and the team leader responsibility system is implemented to do a good job of the team leader and some key personnel, and then the daily management work is carried out in detail. As an administrator in charge of the overall work of a teaching building, it is very important to grasp the unity and team spirit of the team. We should respect old comrades in our posts and help young comrades more. In the specific operation, we must have an approachable and down-to-earth working attitude and unite with everyone, so that the work can be done satisfactorily. Therefore, in the work, xx set an example and United all the comrades in a teaching building into a rope, which laid a good foundation for the work of the whole teaching building.
The second step: grasp the system of establishing rules and regulations.
Xx according to the rules and regulations of the property management company, combined with the specific situation of a teaching building, he formulated the corresponding employee job requirements. But the detailed job requirements are not imagined by sitting in the office, but by collecting first-hand information in specific management actions. Make relevant work requirements through conversation, observation and mutual learning. The rules and regulations of the property management company and the work requirements of a teaching building are all formulated in detail according to the work requirements of the leaders of the second property management company and posted on the wall in a standardized form. It is the system manager, not the person, who is strictly followed in the work, which standardizes the system management of a teaching building.
Step 3: Grasp the construction of archives.
At that time, I took over the work of a teaching building, and the file was blank. Through long-term efforts, xx has sorted out more than 30 related materials of a teaching building. On the other hand, if there is no information, such a large comprehensive teaching building, plus the basement, has 2 1 floor, stairs in four directions, several pumps 10, five elevators, more than 70 classrooms and 1000 electric lights. Therefore, data construction is necessary for large-scale comprehensive teaching buildings, and data construction is a way to improve management efficiency. Xx's information is very detailed, and the management is also very up to date.
Informatization construction plays a very important role in standardized management and refined management. The establishment of information can improve work efficiency, reduce labor intensity, and is conducive to work reference and finding problems.
Step 4: Pay attention to people-oriented service and education.
People often say: "xx University is a garden-style school. In the season when cherry blossoms are in full bloom, the environment is more beautiful, and the ancient buildings are unique by mountains and waters. " We pay attention to people-oriented work, which is actually the humanized service that the leaders of the second property company often say.
One year at the beginning of the new semester, the Academic Affairs Office of the school arranged 104 classrooms with fixed desks and chairs into a course with 120 seats, which reflected that the number of students in the class was also 120. In other words, there are 16 students in a classroom who have to stand and listen to the teacher. After learning about the situation, xx called the Academic Affairs Office after the event, and the Academic Affairs Office said it was downloaded from the computer. In the second semester, the academic affairs office corrected the wrong data on his computer.
June165438+1October is the 60th anniversary of xx University. After the normal school activities, the old alumni who have not returned to school for many years see the special style of a teaching building in the engineering department, and also want to see the changes of the school and the city scenery on the platform of the 20 th floor of a teaching building. Without receiving the reception task in this respect, how can we reflect the service work as the owner? How to reflect the service in place, from the service work point of view, the property manager did not talk about rest time, warmly received a number of old alumni, without any complaints. What spirit is this? This is the professional quality that owners should have.
The students left their mobile phones in the classroom during class. When the staff found their mobile phones, they found that they were dead. Xx sent someone to the "gas station" of a large supermarket in the city to help charge the mobile phone, or contacted the battery of the same type of mobile phone, and then dug up the data in the student's mobile phone and returned it to the students.
There are six classrooms on the first floor of the teaching building for 600 students to attend classes and study by themselves. Due to the unreasonable structure of a teaching building, when it rains heavily in rainy season, all six classrooms on the first floor are flooded, and water is poured into the classrooms from the north hall and walkway. If it rains heavily at night, xx will call at the party and ask, "Did the rain flood the classroom on the first floor?" Every time the classroom is flooded by rain, xx will come to a teaching building early and personally lead the faculty and social workers to sweep away the flooded classrooms and walkways early, so that students' normal classes will not be affected by the flooded classrooms. As an owner, there is no reason for students to have a down-to-earth class.
The elevator in the teaching building is not equipped with a flat floor, and there is no cell phone signal coverage in the elevator box. In the long-term operation of elevators, mechanical failure or sudden power failure will inevitably occur. In both cases, the teachers and students who take the elevator will be locked in the elevator box, and he will quickly organize professional ambulance personnel to rescue the teachers and students trapped in the elevator box in the shortest time. On ordinary weekends, he will also make plans for elevators.
The design of the sewer pipe in the bathroom of a teaching building is a bit special. Once, the staff reported that the bathroom pipeline on the 10 floor was blocked. First, they shut down the bathroom urgently. After preliminary inspection, it was found that the blocking point was in the doctoral supervisor's office on the 9 th floor. The doctoral supervisor believes that if the feces and smelly water in the pipeline fall into the office, it will make people unable to work here. /kloc-the teachers of the Civil Engineering College on the 0/0 floor are also anxious, and it is inconvenient to go to work without a bathroom. After a few days of fruitless negotiations, the property manager of a teaching building thought of relying on the organization of the tutor's college. On the one hand, they contacted the college leaders, on the other hand, they contacted the person in charge of maintenance, hoping that the maintenance workers would pay attention to protecting the tutor's office. Finally, they cleared a thick mark in the pipeline. If the owner is indifferent and does not cooperate after the maintenance, what kind of consequences can be imagined?
There are many good examples, so I won't list them here because of time. The above examples illustrate the spirit of silent dedication of the owners.
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