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Where is the complaint center of Minxin? com?
The details of Minxin.com are as follows:
I. Purpose
Minxin.com's aim is to listen to the people's voices, serve the people and realize public opinion. Over the years, Minxin.com has adhered to the guiding ideology of "all-round opening, great interaction and general mobilization", fully mobilized the working forces of government departments and industries at all levels in the province, actively solved a large number of demands for the people, and won the satisfaction of the people and the full affirmation of the leaders.
Two. accept
By the end of 20 13, Minxin.com had received 278,234 pieces (times) of complaints, opinions, suggestions and policy advice from the masses, with a daily reading volume of 800,000 times. Through the handling of various regions and departments, 2534 12 mass questions and policy consultations have been solved and effectively answered, and the satisfaction rate of the masses has reached 90%.
Third, the channel.
Minxin.com has established two channels to interact with "people" and "officials". Through the implementation of the networking project, the province's petition work system has been established. Networking projects implemented in Minxin.com cover more than 65,438+0,500 government departments at the provincial, municipal and county levels. Through the establishment of the people's appeal direct handling system, the demands reflected by the people through Minxin.com can be directly transferred to the specific handling units at the grassroots level through networking.
Fourth, the concept
"Three Clarities", "Two Combinations" and "It is not shameful to expose problems, it is most important to solve problems, and it is the most glorious to do things for the people" are Minxin.com's important ideas. Among them, "three clearness" means that the problems reflected by the people and the opinions and suggestions put forward should be clear; The main body responsible for solving these problems should be clear; Governments at all levels and their departments and industries should perform their duties according to their corresponding responsibilities, and the situation of solving problems should be clear.
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