What are the contents of residential property services?

1. What do residential property services generally include?

1, residential property services generally include the following contents: comprehensive management, maintenance and management of houses and facilities, maintenance of public order, cleaning services, greening management, decoration management services, parking management services, etc.

2. Legal basis: Regulations on Property Management

Article 2 The term "property management" as mentioned in these Regulations refers to the activities in which the owner selects a property service enterprise, and the owner and the property service enterprise carry out maintenance, conservation and management of the house, supporting facilities, equipment and related sites in accordance with the provisions of the property service contract, so as to maintain the environmental sanitation and related order in the property management area.

Thirty-second enterprises engaged in property management activities should have independent legal personality.

The State Council construction administrative departments shall, jointly with relevant departments, establish a joint incentive mechanism for trustworthiness and a joint disciplinary mechanism for dishonesty, and strengthen the integrity management of the industry.

Second, according to what standard is the property management fee charged?

Generally speaking, the higher the charging standard of property management fees, the higher the income and services of property management companies. However, on the one hand, the collection of property management fees is restricted by relevant national policies and regulations, and it is not allowed to collect fees at will; On the other hand, the collection standard of property management fees is also limited by the income level of users and the principle of high quality and good price. Therefore, the collection of property management fees must follow the following principles:

1, which does not violate the relevant regulations of the state and local governments.

2. Adapt to the income level of users. It should be determined according to the user's income level. If the charging standard is too high, users can't bear it, and it is not easy to get the support of users. On the other hand, if the charging standard is too low, the property management company will lose money in service, which violates the market rules.

3, high quality and good price, taking into account the interests of all parties. The higher the level of service provided, the higher the charging standard. The charging standards for special services are generally higher than those for public services, and the fees charged by commercial departments are generally higher than those charged by government agencies and institutions.

4. The principle of meager profit. Property management service income has a slight surplus after deducting expenses, otherwise the more services, the greater the workload and the more losses.

5. Principles of fairness and compensation. The principle of fair compensation embodies who uses, pays, benefits and pays. Whether users are owners or tenants, big owners or small owners, they should pay management fees for the properties they use. The more he uses, the more he pays. Different users share management fees according to the construction area of the property used.

Property management fees generally include the necessary expenses of the property company and the corresponding service management fees. How to collect it must also comply with relevant regulations. However, in practice, many property management companies often charge some unnecessary fees when collecting property management fees. In this case, the owner can consult a professional lawyer. I hope the above content can help you. If you have any other questions, please click the button below or consult a professional lawyer.