Should the property bear the responsibility for the owner's fall and leg fracture caused by the step repair in the community?

Mrs. Wang, who lives in the community, went out after the snow and fell on the pedestrian street in the community. The security personnel immediately sent Mrs. Wang to the hospital after they found out. After diagnosis: comminuted fracture of the femoral head in the right leg, the femoral head was immediately replaced by surgery. After the operation, Mrs. Wang suggested that she fell in the community, because she paid the property management fee every month, including the pool on the community road, so the medical expenses and mental damage compensation for her fall on the community road should be borne by the property management company. After several negotiations, the property management company refused to undertake it, and Mrs. Wang sued the property company in court with a complaint. Case analysis: The case involved accidental injuries caused by personal reasons in the community.

(1) "Regulations on Price Management in People's Republic of China (PRC)" is the basis for property management companies to charge fees. Among them, public services in residential quarters include road greening management fees, and the property management fees paid by Mrs. Wang belong to the normal charging range.

(2) The General Principles of the Civil Law and the Detailed Rules of the Civil Law clearly stipulate that I shall bear the accidental injury caused by personal reasons.

(3) Although Mrs. Wang fell on the road in the community, no one hurt her, and the snow on the pedestrian street in the community has been cleaned up, the work of the property management company has not been delayed, and the warning signs in the community have been hung up. Mrs. Wang's accidental injury was really caused by her carelessness or a momentary slip, which was not directly related to the property management company.

(4) The property management company can care about Mrs. Wang in many ways, but it has no right and obligation to pay her medical expenses and compensation for mental damage.