Is the property responsible for being trapped in the elevator for 20 minutes?

Trapped in the elevator for 20 minutes, the property is responsible. If in the community, the management right of the elevator in the community is handed over to the property, and the property cannot have professional technicians such as elevators. Elevator belongs to special public facilities and equipment, and the property management company invites relevant inspection personnel to conduct regular annual inspection every year. However, there will be some accidents, such as elevator power failure including standby power supply, personnel overload and other factors. If this happens, the property company has the obligation to cooperate with the owner to find relevant personnel to be responsible for the maintenance.

Within half an hour after receiving the elevator, the elevator repairman of the property company must be present, open the car door and let people go. If the locked person fails to report for repair in time, it is not within the half-hour time limit. The locked elevator car is still safe. Wait quietly for rescue after it is repaired. Pay attention to the height difference between inside and outside when entering and leaving the elevator door. The staff of the property management company shall not open the elevator door without the elevator operation certificate, and the locked person shall not try to go out without authorization. If the elevator is between floors, people will fall into the elevator shaft, causing casualties.

Legal basis: Article 46 of the Regulations on Property Management.

The realty service enterprise shall assist in the safety work within the realty management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work.

The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties in maintaining public order in the property management area and shall not infringe upon the legitimate rights and interests of citizens.