Who should I call if there is a power outage for no reason? How to complain

If you are a power customer of Guangdong Power Grid Corporation, in case of power failure,

1. wechat follows and binds the public platform of "China Southern Power Grid 95598", and clicks "My Power Use" >; Power outage/emergency repair > query other power outage information > select regional power supply > enter verification code to query power outage information.

2. If it is not a planned power outage, but a residential area, first check whether the stair lights and public electricity (such as street lights) have electricity. If it is judged that it is a home power outage, I suggest you check whether it is a arrears power outage first. Generally, you will receive a notice of arrears and power failure before the arrears and power failure, and there will be a seal on the meter. If it is confirmed that there is a power outage due to arrears, you can call the 24-hour power supply service hotline 95598 to apply for re-electricity. If it's not a power outage due to arrears, but a power outage of one's own household, it may be caused by a line fault behind the electric meter and a switch trip. In this case, it is recommended that you try to reset the indoor switch while ensuring your own safety. If it cannot be operated, it is recommended that you entrust a qualified construction unit to handle it.

3. If it is judged that there is a power outage in this area, this situation may be caused by a sudden failure of the power supply line. It is recommended that you call the 24-hour power supply service hotline 95598 for specific information.

I hope our answer is helpful to you.