Theme of property management service questionnaire survey

In life, property management has always been the top priority of the community, and for property management services, each owner is different. Therefore, it is beneficial to make a survey first to improve the service level of property management. The following is the property management service questionnaire I compiled for you, I hope it will be useful to you!

Property management service questionnaire -Q 1: What kind of community do you live in?

Villa area

○ High-end residential quarters

Ordinary residential community

economically affordable housing

Others.

Q2: What do you think of the current relationship between property and owners?

○ Butler and master

○ Boss and subordinates

Party A and Party B of the contract

○ Managers and managed personnel

Q3: How do you evaluate the service attitude of the property personnel in your residential area?

A. differences

A. difference

A. General

○ Better

○ Very good

Q4: What would you do if you had a dispute with the property manager?

○ Waiting for other owners to reflect.

○ Negotiate with the property management company

○ Go to the owners' neighborhood committee.

○ Go to the community neighborhood committee

Others.

Q5: Which property services do you think need to be improved urgently?

Type of service scope

service attitude

quality of service

○ Work quality of personnel

A. Institutional setup

○ Number of service personnel

Q6: What do you think is the main crux of property management now?

○ Transparency in the use of property management fees

○ Imperfect laws and regulations

○ Low quality of property management personnel.

○ Some owners don't know enough.

○ The property management company is not careful.

○ There are fewer property management personnel.

Others.

Question 7: Which of the following often appears in the community where you live?

□ Post small advertisements at will.

□ Garbage bags are discarded at will.

□ The dustbin is dirty and smelly.

Groups of stray dogs and cats

□ The open space or the site to be built is messy.

□ Ditch pollution is discarded at will.

-Littering cigarette butts and scraps of paper

□ Others

Q8: Is there any targeted governance in the community to solve the above problems?

Yes

number

I don't know.

Q9: How often does the cleaning staff in your community clean?

Once a day.

Once every three days.

Once a week.

○ There is no cleaner in the community.

Q 10: What do you think of the daily environmental sanitation and cleaning work in the community _ _ _

Very satisfied.

Be satisfied with.

Basic satisfaction

Not satisfied.

Q 1 1: What are the following service facilities or projects in your community? _ _ _ _ (Multiple selections allowed)

□ Ministry of Health

□ Fitness cultural facilities or projects

□ Financial Exhibition

□ Community health station

□ Small supermarket or canteen

□ Parking lot

□ Restaurant or canteen

□ Others

Q 12: Is the utilization rate of service facilities or projects high? (Overall situation)

Height

A. General

Not tall.

Q 13: How do you maintain public facilities (elevators, high-pressure water supply, fitness equipment, etc.)? ) In your neighborhood?

Timely maintenance

A. General

Never maintained it.

Q 14: Is it because there are not enough parking spaces that vehicles occupy roads or park outside parking spaces?

There are often.

Very few.

number

Q 15: Have you ever encountered parking problems in your neighborhood?

Yes

A. General

number

Q 16: What is the green coverage rate of your community?

There is almost no greening

Reduction of green areas

Moderate green area

Too many green areas.

Q 17: What do you think of the greening quality, plant species and frequent greening maintenance in the community?

○ Very good

Much better.

A. General

Pity.

A. differences

Q 18: What kind of noise affects your normal life in your residential area?

□ Car horn

□ Square dance

□ Pets bark

□ Others

□ No impact

Q 19: Does the neon brightness in your community disturb people?

Yes

A. General

"None"

Q20: Is there debris accumulation in the exit corridor?

Yes

"None"

Q2 1: If there are accumulated sundries, will the property management company manage them in time?

Timely management.

○ Managed but not timely.

No management.

Question 22: Does your community have the following security problems?

□ Lost and stolen

□ Simple, aging or missing fire fighting facilities, etc.

□ The number of security guards is small or missing.

□ Others

Q23: If you give your community a score of 100, how many points do you think is appropriate?

○ 80 - 100

○ 60 - 80

60 years old or below

Q24: Q&A: Do you have any suggestions or opinions on the property?

____________

Property management service questionnaire II Q 1: A 1 Has an owners' committee been established in this community?

1, established

2. Not established

3, not clear

Q2: A2 Do you know the contents of the property service contract?

1, understand?

2. What do you know

3. I don't understand

Q3: A3 How much does your family spend on property management every month?

1, 1- 10 yuan

2 10-20 yuan

3, 20-30 yuan

4, 30-40 yuan

More than 5.40 yuan

Q4: A4 What do you know about property management (multiple choices)?

□ 1, clean

□ 2. Safety

-3, maintenance, equipment maintenance

□ 4. Heating

□ 5. Fire fighting

□ 6. Motor vehicle road

□ 7. Green-skinned apples

□ 8. Public agency business

Q5: B 1 Do you think it is necessary to start property management in the community?

1, required

Step 2 don't need it

3. it doesn't matter

& gt& gt& gt More exciting next page? What is the title of the property management service questionnaire?