Property customer service collects money

Property only collects money and does not do things. Owners can report or jointly dismiss the property company.

The specific solutions are as follows:

1. If the property fails to serve the owner after collecting the property fee, or there is a major lack of work in the property, the owner may refuse to pay the property fee or pay less.

2. If there is an owners' committee in the community, you can report the matter to the owners' committee;

3. There are property offices in towns, villages, cities and counties, and you can go there to reflect this matter;

4. The owners can organize signatures and count how many households are dissatisfied with the inaction of the property. If it reaches two-thirds, they can jointly dismiss the residential property company.

legal ground

property management regulations

Article 6 The owner of a house is the owner.

Owners enjoy the following rights in property management activities:

(a) in accordance with the provisions of the realty service contract, accept the services provided by the realty service enterprise;

(two) proposed to convene a meeting of the owners' congress, and put forward suggestions on matters related to property management;

(three) put forward suggestions on formulating and amending the management statute and the rules of procedure of the owners' congress;

(four) to participate in the owners' meeting and exercise the right to vote;

(five) to elect members of the owners' committee and enjoy the right to be elected;

(six) to supervise the work of the owners' committee;

(seven) to supervise the realty service enterprise to perform the realty service contract;

(eight) the right to know and supervise the use of * * * parts of the property, * * facilities and equipment and related sites;

(nine) to supervise the management and use of special maintenance funds for * * * parts of the property and * * * facilities and equipment (hereinafter referred to as special maintenance funds);

(ten) other rights stipulated by laws and regulations. Eleventh the following matters shall be decided by the owner * * *:

(a) to formulate and amend the rules of procedure of the owners' congress;

(2) Formulating and amending management regulations;

(three) to elect the owners' committee or replace the members of the owners' committee;

(four) the selection and dismissal of property services companies;

(five) to raise and use special maintenance funds;

(six) the renovation of buildings and their ancillary facilities;

(seven) other major matters related to the management of * * * and * * *.