Does Poly Central Mansion Property Company need to apply for detailed explanation when collecting express delivery?

Recently, the property of Poly Central Mansion explained the owner's express delivery: because the courier did not contact the owner in advance to deliver the parcel and put it in the property service center, a large number of parcels were piled up in the service center, and the owner could not receive it in time; There are many problems in privacy, packaging safety and authenticity. To this end, the property center suggested that the owner request to send the courier home to avoid disputes. Comprehensive consideration, the property service center no longer charges express delivery. Special circumstances need to express the property collection, you can fill in the application form in the property service center.