In 2022, Urumqi complained about unreasonable charges for public rental housing.

You can complain to the owners' committee or to the property supervision department.

The complaint method is as follows:

12345 government service hotline (hereinafter referred to as 12345 hotline) refers to the public service platform established in various cities, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , and provide "7×24" all-weather manual service. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

Public rental housing, also known as public rental housing, refers to affordable housing provided by the state and specially rented to low-and middle-income groups by various social subjects through new construction or other means. It is an important part of the national housing security system. Public rental housing is not owned by individuals, but by the government or institutions. Rent it to new employees at a price lower than the market price or affordable by the lessee, including some newly graduated college students and some groups who have moved from other places to work in cities.