Quarterly work summary (common to all industries)

It is also the summary of the company's work in the first quarter. After working for a period of time, will you write a work summary? The following is my quarterly work summary (common to all industries) for your reference only. Welcome to read this article.

Quarterly Work Summary (1) Under the correct leadership of the county party committee and the county government, X County Tourism Bureau conscientiously implements the policy of "safety first, prevention first and comprehensive management", implements the main responsibility of safety production, strengthens safety management according to law, actively conducts hidden dangers investigation, and promptly reports to the monthly safety production report.

First, set up a leading group for Spring Festival Golden Week holiday tourism coordination in xx county, which is responsible for organizing and coordinating the Spring Festival Golden Week holiday tourism work.

In order to do a good job in Golden Week tourism, a leading group for the coordination of Golden Week holiday tourism in xx county was established, with Comrade xx, member of the Standing Committee of the county party committee and deputy head of the county people's government, Comrade xx, deputy director of the county government office, and Comrade xx, director of the county tourism bureau, as deputy heads. County Development and Reform Bureau, Economic and Trade Bureau, Public Security Bureau, Construction Bureau, Transportation Bureau, Culture and Sports Bureau, Health Bureau, Safety Supervision Bureau, Radio and Television Bureau, Industry and Commerce Bureau, Quality and Technical Supervision Bureau and other unit heads and township head xx are members. The leading group has an office in the county tourism bureau, with Comrade xx, the director of the county tourism bureau, as the director of the office, responsible for coordinating and handling the daily affairs of holiday tourism in the county. At the same time, relevant working groups such as road traffic safety group, food hygiene group, environmental hygiene group, health group of Qingkou scenic spot, road traffic emergency repair group, market rectification group and safety production supervision and management group have been established. County Tourism Bureau strengthens the supervision and management of hotels and other tourist service units, further improves the complaint acceptance system, announces the complaint telephone number, and carries out industry safety inspection.

Before the Spring Festival, xx County Tourism Bureau issued a notice on tourism safety during the festival to all scenic spots and hotels in the form of documents, and the notice required the heads of hotels and scenic spots to attach great importance to it. And made a key inspection of star-rated hotels and scenic spots. During the inspection, according to the spirit of the notice from the superior, the hotel boiler and pressure vessel, fire fighting pipe network system, emergency lighting system, generator set, public evacuation passage, anti-theft measures for doors and windows, KTV public gathering places, emergency evacuation signs and fire fighting equipment in service areas, elevators, outdoor fire hydrants, fire pools, inflammable and explosive materials stacking places, etc. Scenic spots and travel agencies have also carried out careful inspections in accordance with the notification requirements, and major hidden dangers that existed before are being rectified. Due to the leadership's attention, effective measures and responsibility to people, the tourism safety work in hotels and scenic spots ensured that no safety accidents occurred during the Spring Festival of xx.

Two, strengthen the safety management of tourism, and promote the healthy development of tourism.

With the holding of Terrace Cultural Tourism Festival, the tourism consciousness of xx County has been obviously improved, but the safety management of tourism is also facing new challenges. In the past three months, the Tourism Bureau has attached great importance to the safety management of the industry. The bureau leaders often ask about the safety management and ask for regular and irregular reports on the safety of hotels and scenic spots, especially the major safety hazards in Hukou. They often coordinate with the Expo company and ask about the rectification. Before the project is accepted, they must never try to set up camp. At the same time, intensify the investigation of hotels. After the inspection before and after the Spring Festival and Golden Week, the hotel shall be inspected every month, and the safety certificate shall be signed for the main body responsible for the safety of star-rated hotels and scenic spots. Signing a letter of responsibility with the subject of safety responsibility has clarified the responsibility of tourism enterprises, put safety issues on the important agenda, effectively curbed the occurrence of tourism safety accidents and promoted the healthy development of tourism.

Quarterly work summary (2) In this quarter, I made great progress. My colleagues took good care of me and gave me great help in my work. I also finished my work well and always achieved my goal as scheduled. When I make a summary today, I still want to thank my colleagues who have helped me. Without your help, I'm still walking around. You taught me carefully to get where I am today. I used to be afraid of things and thought I was an ambassador for work stress.

1, the plan was implemented early and the measures were practical to seize the auto insurance market.

2. Increase the expansion of new projects and projects, and resolutely abandon the "garbage premium".

3. Survive in competition and develop in competition.

4. Take diversification as a breakthrough to increase market share.

5 pay close attention to the quality of claims and disaster prevention and loss prevention.

This year, we will stabilize auto insurance and corporate property insurance, expand the new car market and new projects as the top priority of our business. On the basis of grasping the number of businesses, resolutely discard the "junk" businesses that have repeatedly lost money. First, we have asked all business departments to report monthly renewal business accounts, and the manager's office has urged the assessment and asked to intervene in public relations in advance. Once there is any omission, it will be announced in the whole company immediately, so that other personnel can participate in the competition, thus consolidating the original business, greatly reducing business losses and ensuring the market share of major insurance products. The second is to establish a contact network with relevant departments of local governments, learn about new projects and new projects in advance, establish friendly and cooperative relations with traffic police departments and automobile dealers, and ask them to help us collect and provide new car information, so as to be aware of the potential new business and new market. Grasp the size together and you can protect it. Because enterprise restructuring, production conversion, capital and other factors have a great impact on enterprise property insurance, coupled with competition and other factors, the difficulty and cost of exhibition industry have greatly increased.

In view of these situations, we fully mobilize, unify our thinking, form a joint force from top to bottom, and face difficulties. It is an indisputable fact that insurance competition is becoming more and more fierce. In addition, the new situation, new system, new model and new strategy behind the listing will inevitably require us to comprehensively improve the management level of the company. How to learn to compete in the competition, take the lead in the competition, and thus develop and progress in the competition. In addition to continuing to consolidate and adopt effective methods in the past, our company has gradually established a county-wide enterprise information network, strengthened contact and communication with policyholders, and improved the management level of the company. Facing the fierce competition in the insurance industry and the operating pressure brought by external competition, it is worth thinking and doing to keep calm, objectively face the reality and seek countermeasures, and launch brand wars and service wars with competitors.

My considerations are as follows:

1. Go deep into old customers' enterprises, hire information officers and liaison officers in customer enterprises, join our company from other insurance companies, and strive for "return" business, which makes the work of other insurance companies in a passive state.

2. The service is more humane and intimate. Facing the enterprise units, the members of the company manager's office carried out a contract at the beginning of the year for key enterprises in major systems and made several return visits, asking them to put forward their opinions and suggestions on our work. This move will be fully affirmed by enterprises, making them think that the initiative of company leaders to come to the door is the full embodiment of PICC P&C insurance quality service, and making customers trust our company more. In the face of personal business, salesmen can also pay a return visit and keep in touch. If they need anything, they can call home.

3. All middle-level cadres are required to go out of the office, all small and medium-sized enterprises must visit in person, all newly insured customers must explain the terms and promise the service items in person, keep in constant contact with enterprises, implement zero-distance contact, and provide services in all aspects as long as customers need them.

The next quarter is about to begin. We should forget the past, face the present and look forward to the future. We should have fighting spirit, unite as one, and have wolf fighting spirit to create miracles in the next season.

Quarterly Work Summary (3) In the fourth quarter of this year, according to the arrangement of the bureau, I worked as a cashier, which is a brand-new job for me. In order to enter the role as soon as possible, I worked hard to strengthen the business knowledge learning related to cashier work, participated in business knowledge training at my own expense, and quickly mastered the basic business knowledge and related workflow of cashier work, laying a solid foundation for being competent for my job. The following is a summary of my work in the fourth quarter.

First, strengthen study in an all-round way and strive to improve their comprehensive quality.

Seriously and actively participate in all kinds of study and training organized by the Bureau, thoroughly study relevant national inspection laws and regulations, and learn rules and regulations. Grasp the policy trends in time, so that your thoughts and actions are highly consistent with the overall situation.

Second, be strict with yourself and constantly strengthen the construction of work style.

I am strict with myself and always take "plain, willing to pay, unknown" as my code of conduct. I always pay attention to strengthening the construction of rigorous, meticulous, practical and hard work style. In my work, I use system and discipline to regulate my words and deeds, strictly abide by the rules and regulations of this association, respect leaders, unite with comrades, be modest and prudent, and take the initiative to accept opinions and suggestions from all sides. Insist on doing things that are not conducive to the image of the organization, and actively maintain the good image of the unit.

Three, based on their own work, complete the tasks of sending and receiving official documents.

In the process of reading official documents, it should be timely, accurate and clear, and there is no such phenomenon as missing, misinformation and late transmission. Register the communication of machine components in time. Clean up and hand in the annual machine requirements. No mistakes were found in language selection, file format application, language and punctuation. Successfully completed the subscription of public and private newspapers and periodicals in our bureau. With the efforts of the business department, I overfulfilled the subscription task of inspection and quarantine newspapers and periodicals. Responsible for the daily work of charging, statistics, reminders, mail orders, etc. for all newspaper subscriptions, without any mistakes.

Fourth, treat yourself correctly, find out the shortcomings and meet the new tests and challenges.

Through the work in the fourth quarter, I feel that I still have some shortcomings, which need to be improved in my future work to meet the needs of the new situation and meet the new tests and challenges brought about by China's entry into WTO. We should further strengthen the comprehensive ability of writing, practice and write more, and especially strengthen the initiative of capturing information. Be more rigorous and meticulous in your work to ensure that no mistakes are made. We should further strengthen our study, keep pace with the times, and constantly update our knowledge and concepts to adapt to the new work and requirements under the new situation, make further progress and make our due contribution to the development of this Council.

Summary of quarterly work (4) Since I was transferred to X Property Management Office at the beginning of this year, the first quarter has passed quickly. I try my best to adapt to the new working environment and post, study with an open mind, work hard, do my duty and successfully complete all tasks. My personal work in the first quarter is summarized as follows:

First, consciously strengthen study and strive to adapt to work.

As this is my first contact with property management, I don't know much about the responsibilities of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on post learning to improve, after observation, exploration, access to information and practical exercise, I quickly entered the work site.

Second, focus on their own work, earnestly perform their duties, and make a summary report.

(1) Do financial work patiently and meticulously. Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets. Combined with the reality of X, on the basis of further understanding of the service fee agreement collection methods, I carefully distinguish between them, and collect and collect them regularly according to the' service fee' agreed by Hongya Company, the owner and us. The service charge for the first quarter has been fully received. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and making progress to assist the director of the management office in managing money. If there is any abnormality in the recurrent expenditure, strictly control the procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

(2) Take the initiative to do a good job in copywriting management. I was mainly engaged in office work in the first quarter, and X got started quickly in copywriting management. I have mainly done the following two tasks: First, data entry and document arrangement. I carefully input and print the information documents and relevant meeting minutes involved in the management office, make forms and documents according to the work needs, draft reports and summarize the office work. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

(3) Do a good job of greening and maintenance seriously and responsibly. The greening work of the community was handed over to me in the second month of employment. For me, this is my first job. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the situation of greening work in residential areas is more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.

Three. Main experience and gains

In the first quarter, we completed some work and achieved the necessary results. To sum up, we have the following experiences and gains:

(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.

(2) Only by actively joining the group and dealing with all aspects of the relationship can we maintain a good working condition in the new environment.

(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.

(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.

Fourth, there are shortcomings.

Due to lack of work practice and relevant work experience, the work of 20xx has the following shortcomings:

(1) I don't know enough about the agreement materials of property management service fees. The exception is that I don't know enough about some previous charging scenes.

(2) Dining room meals cost a lot, which is easy to grasp macroscopically and difficult to control microscopically.

(3) The greening work situation is grim, and the greening management of residential areas should be strengthened.

(four) do a good job in the next quarter, and strive to better carry out all the work.

The above is the summary of my work in the first quarter, and I will continue to work hard to do a good job in the next quarter.

Quarterly Work Summary (V) Next, summarize the main work of the Industry Committee in the first quarter:

Property bidding: under the impetus of the industry Committee, after formal bidding and publicity, xx Property and xx International Village officially signed a contract on XX, XX, XX, and changed from a temporary property to a formal property. This is also the official beginning of the implementation of the reward system in the community.

Heating: xx Group provides emergency mobilization support during the heating season of 20xx-20xx, and immediately provides hot water service and pipeline maintenance at the end of the heating season in March. The industry Committee has been trying to solve this problem. On the one hand, we should consult various channels whether to continue heating or find another heating company. On the other hand, because the property right of the boiler is still in Hua Mao's hands, many subsequent problems (including environmental protection renovation) are restricted by this. Under the constant coordination of Mr. Zhang, the former director of the industry Committee, the government finally took the lead. After many working meetings with Hua Mao, Thermal Power and Industry Committee, it was finally determined that thermal power was officially taken over, and the subsequent heating and water supply problems were properly solved. Thermal commitment to gradually complete the transformation of residential boilers, update and maintenance of heat exchange stations and pipelines within three years, and replace hot water meters free of charge. The temperature of hot water will further increase in the future!

Renovation of tap water: There has always been a problem of aging and disrepair of water pipes in the community. Before that, there was a big deficit in water charges in the community, resulting in a vicious circle. With the unremitting efforts of the industry committee, an agreement was reached with the water supply group that the residential area will be renovated in 20xx. After that, the water supply pipe network and water meter were maintained by the water supply group, and the water fee was no longer charged after the property was officially taken over. At present, it is in the early stage of information collection, and it is planned to complete the information collection by the end of March.

Public revenue: At present, public revenue mainly comes from five aspects: three advertising companies, 1 water station, 1 telecom. First of all, the public income in previous years has been audited and the specific information will be announced soon; Secondly, the negotiation and management of existing income; The third is to study how to broaden it, including installing 5G, introducing new advertisements, and renting venues. These are all in progress. In the future, the revenue and expenditure of public revenue and usage scenarios will be publicized at a fixed time every year.

Budget review of new property: the industry committee discusses and reviews the annual budget submitted by the property, and makes inquiry, price comparison and consultation on specific projects, including security costs, cleaning staff allocation, greening scope, employees' dining, elevator maintenance and fire-fighting maintenance process and start-up. Details will be announced after the budget is finalized.

Street merger: At present, the single and double buildings in the community are under the jurisdiction of different streets, and the industry committee has been communicating with government departments on this matter, hoping to merge a street to facilitate subsequent management communication. At present, it has been unified to Taiyanggong Street (Li Xinyuan has suspended the household registration in this community), and the specific time is still waiting for the government to confirm.

Miscellaneous affairs: the street communicates with relevant government departments, the industry Committee files, negotiates with lawyers, sorts out past files, and sends banners to the street for more support.

In the first quarter, the work of the industry Committee was carried out as planned. In addition to gradually promoting the work in groups, the most important thing at present is the management and implementation of new properties. Due to the particularity of the salary system, the workload of the industry Committee has greatly increased. The audit of property budget and the management of expenses have occupied most of the energy of the board of supervisors of the industry Committee recently. After the budget is finalized, this branch will be announced separately. At that time, the greening and public dimensions that everyone cares about will be announced together.

In addition, the part on public revenue will also be announced in the near future.

Quarterly work summary (6) In this era of economic prosperity, people's living standards have also been greatly improved, and property should also strengthen its awareness of prevention. I have been doing my job dutifully. The following is my summary:

Due to our unreasonable operation and illegal use by residents, Room X of Building X in xx Garden Community was flooded with sewage during the New Year, and the sewage extended to the shops on the first floor, causing great losses to owners and businesses. The staff of the management office are as busy as a bee, and the owners complain bitterly. With the support of the company and the cooperation of Qi Xin, the staff of the management office, after more than a week's efforts, the matter was finally solved satisfactorily, and the owner also took out cash to comfort the staff in our office.

The change of market environment leads to the shortage of order maintainers in our management office, which brings challenges to the public security prevention in the community. Due to the shortage of personnel, the locks of both families were pried open. Although no valuables were lost, the importance of personnel stability can be seen. After the management office reported to the company and adjusted the salary and personnel accordingly, the above problems have not appeared in the community so far, ensuring the stability of public security in the community.

Xx western restaurant occupied the fire passage of the residential area for three years, which led to the owner's complaint against the management office and also brought fire hazards. After many consultations and adjustments by the management office, and taking advantage of the rectification opportunities of law enforcement departments, the western restaurant has recently successfully returned the long-occupied fire escape and improved its understanding of fire control. This move has been well received by the owners, eliminating potential safety hazards.

Shortage of manpower, we can't choose the best candidate when recruiting. Some employees are selfish and don't work hard, which has brought some negative effects to the company's reputation. Although it is understandable to communicate with the owner through the management office, it is undeniable that this kind of behavior should be stillborn and impossible. Otherwise it will bring a devastating blow to the company. So our next task is to strengthen the quality training of employees, improve the personal concept of honor and disgrace, and reflect the real value of property managers.

The management office actively responded to the company's call, formulated the price list of paid services, and took the lead in implementing it in Fukang Garden. Although a few owners hold different opinions, they all accept this fact through communication. It has been running well so far, not to increase the company's income, but to standardize the scope of property management services. Confirmed the respective responsibilities of the owners and property management.

The community has been built for 8 years, and the underground pipe network is small and easy to block. The management office has been operating in accordance with the operating procedures formulated years ago, which lasted for one year. Now there is no problem, the pipe network is smooth, which gives the owners of the community a comfortable and hygienic living environment and has been well received by the company and the owners.

Because of the successful experience of sharing xx in 20xx, we have done a good job in the management and sharing of xx in 10, so that the owners of the community can once again enjoy their own festival-XX Festival. Seeing that the owners of the community are sharing the xx feast, we deeply feel that only with sincere efforts can we reap a satisfied smile. The unique skill of the art of property management is to see how we summarize it.

The roof of the building has been in disrepair for a long time, exposing potential safety hazards. The staff of the management office climbed up every corridor with heavy welding machines. After a week of hard work, it finally came to a successful conclusion. The damage of the east and west doors of the community, coupled with the unreasonable design at the beginning, made the owners of the community suffer from the scorching sun and rain. The management office is determined to improve the weak links, invest a lot of manpower and material resources and carry out transformation, so that the previous customs clearance has become the present home, which also reflects the essence of our property management company's service.

The access control system of residential unit building is a cornerstone between the owner and the management office, which has not been effectively solved for many years. The management office communicated with the owners repeatedly, which was recognized by most owners, and agreed that the management office would take the lead in contacting and discussing the access control reform scheme. So far, the project has successfully completed the renovation of two buildings, and it runs well after being put into use. The management office paid a return visit to the owner of the installation, and the answer was: "My children went downstairs at x o'clock at night and pressed the walkie-talkie. Let's listen to the music from the walkie-talkie at home, which made us laugh."

Due to the influence of the social environment, Fukang Garden Management Office 10 has streamlined its staff, from the previous X people to the current X people, which is a challenge for us. The previous achievements were there, and the service quality could not be reduced under the pretext of streamlining personnel, so it was not recognized by the owners. Through the joint efforts of everyone, the answer is given with practical actions. Maintain the original cleanliness and hygiene standards; The public security situation is better than last year. * * * There were 2 public security incidents, which were put on file 1. Because there is no investment in greening, it can only remain the same. The owner's complaint rate is obviously reduced, and the work of the management office is slightly leisure.

Looking back on last quarter's work, I deeply realize that there are still many shortcomings in my work, and I hope I can do better next quarter.