Job Recruitment Website - Property management company - How to complain about cleaning staff

How to complain about cleaning staff

If cleaning really doesn't do its job well, or has improper behavior, you can complain to the property. If there is no property, you can complain to the community or the street office. Hospital cleaning is an external employee and can complain to the hospital human resources department.

Complain against cleaning staff: If cleaning does not do its job seriously, or has improper behavior, you can complain to the property. If there is no property, you can complain to the community or the street office. The purpose of cleaning up the complaint handling regulations is to standardize the management of complaint handling, so as to solve complaints in real time and effectively. Scope of application: it is applicable to the complaint management of owners and occupancy companies within the jurisdiction of the property.

How to handle complaints about cleaning?

1. According to the contents of the complaint, go to the site for inspection in time, and immediately follow up the deficiencies.

2. If the complaint does not fall within the scope of this position, it should be followed up first, and then notified to the foreman on duty (foreman) for handling. You can't say things like "this is not my job scope". ) 3. Listen carefully to the complaint, learn more about it, apologize first, take responsibility, and take remedial measures immediately.

Legal basis:

Criminal law of the people's Republic of China

Article 243rd Whoever fabricates facts and falsely accuses others with the intention of making others be investigated for criminal offences, if the circumstances are serious, shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance; If serious consequences are caused, they shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years.