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What is the significance of strengthening the awareness of laws and regulations of property practitioners?
The significance of strengthening the awareness of laws and regulations of property practitioners: First, unify thoughts, raise awareness and fully understand the importance of promoting the healthy development of the property industry. Property management is an important part of urban management. In recent years, with the acceleration of urbanization in our city, property management has developed rapidly and has become a new industry with certain development potential. However, on the whole, there are still some problems in our city's property management, such as lagging system construction, low degree of marketization and unclear legal relationship of market subjects. Property management companies have low qualifications, low quality of employees and lack of property management professionals; The coverage rate of setting up owners' committees is low, and the awareness of property service consumption is not strong; The supervision mechanism of property service charges is not perfect; Property management is out of touch with street community construction management, and the implementation of departmental supervision responsibility is not in place. Strengthening the property work and promoting the healthy development of the property industry is an urgent need to build a harmonious society, which is of great significance to accelerating the sustained and healthy development of the economic and social undertakings in our city. Practice has proved that strengthening property management is conducive to improving urban management level, improving urban living environment and improving people's quality of life; Conducive to promoting economic growth and expanding social employment; Conducive to maintaining social stability and promoting the construction of urban spiritual civilization; It is conducive to ensuring the rational use of property and promoting the preservation and appreciation of property. Governments at all levels and relevant departments should take Scientific Outlook on Development as a guide, fully understand the significance of strengthening property management from the height of building a harmonious society on the island, regard strengthening property management as an important task to enhance the city image, build a city brand, create a development environment and maintain social stability, earnestly strengthen leadership and strengthen measures to promote the healthy development of the property industry. Two. General requirements, development goals and basic principles of strengthening property management (1) General requirements. Guided by the spirit of the 17th National Congress of the Communist Party of China, Scientific Outlook on Development will be fully implemented, focusing on creating a peaceful and harmonious Zhoushan, improving the urban appearance and living environment, strengthening the vitality of the property management industry, standardizing management and comprehensively improving service quality and service level, closely combining the reality of property management and community construction in our city, speeding up system innovation, transforming government functions, perfecting supporting systems, strengthening administrative supervision and standardizing market behavior. Vigorously cultivate the consumption demand of property management, improve the awareness of owners' participation, and gradually establish a property management system that combines owners' self-management with professional, socialized and market-oriented management to promote the sustained and healthy development of the property industry in the city. (2) development goals. Strive to reach 20 1 1, build 2 new second-class qualified property management enterprises and 3 national and provincial excellent residential quarters. The coverage rate of property management in the whole city continues to expand, and the certified employment rate of property enterprise managers reaches 100%. Initially establish a property management team with reasonable personnel structure, sound organization and strong comprehensive quality, and form a set of property management mechanism with perfect system, standardized management and orderly competition. (3) Basic principles. Property management should adhere to the principle of two-way choice between owners and enterprises and fair competition between enterprises; Adhere to the principle of supervision according to law, classified guidance, key breakthroughs and step-by-step implementation; Adhere to the principle of combining professional management with owner's self-management, combining industry management with street community management, and combining administrative supervision with market regulation, and strive to broaden the field of property management, expand the coverage of property management, and improve the quality and level of property management services. Three, clear responsibilities, straighten out the relationship, strengthen property management, fully implement the "city, county (District), street, neighborhood" four-level management system, and effectively strengthen the supervision and management of property management by governments at all levels and relevant departments. (a) the Urban and Rural Construction Committee, as the competent department of the city's property management industry, is responsible for the business guidance and supervision of the county (district) property management department, organizing the investigation of major issues in the property management industry and formulating relevant supporting policies. (II) The county (District) people's governments and administrative committees entrusted by the county level with the authority to manage social affairs are responsible for the property management within their respective jurisdictions, implement the comprehensive coordination and management responsibilities of property management, and formulate policies and measures for the development of the property industry according to local conditions. (three) street offices and Township People's governments are responsible for coordinating the relationship between property management and community construction, and assisting the property administrative departments to guide and supervise property management. (four) the neighborhood committee is responsible for leading the formation of the first owners' meeting, and the property administrative departments and sub-district offices shall do a good job in guiding the work according to their respective responsibilities. Property service enterprises and owners' committees shall do a good job in property management and service according to their respective responsibilities. Fourth, innovate the mechanism, strengthen supervision, constantly standardize the service behavior of property enterprises (1) and actively introduce the market competition mechanism. Standardize the bidding behavior, and promote the property service enterprises to consciously improve the property service level with open, fair and just market competition. Establish and improve the exit mechanism of property services, and strengthen the supervision of all properties owned by owners. If the realty service enterprise withdraws from the management and fails to set up the owners' committee within the specified time, it shall hand over the relevant information to the territorial neighborhood committee. (2) Effectively regulate the behavior of property enterprises. Property service enterprises shall, in accordance with the bidding commitments and service contracts, conscientiously perform their duties and improve the quality of service. Matters beyond the bidding commitment and service contract shall be implemented after consultation with the owners' committee. Property service enterprises should take the initiative to provide paid services other than service contracts for owners and other organizations, expand the scope of services, and improve social and economic benefits. (3) Strengthen government supervision and guidance. The competent department of property management shall combine the daily inspection with the annual evaluation, and evaluate the service performance of the property service enterprises with the satisfaction of the owners as the main standard; It is necessary to establish and improve the responsibility mechanism for property complaints and the system of property managers receiving owners' days, promptly investigate and deal with violations in property services, and earnestly safeguard the legitimate rights and interests of owners. It is necessary to strengthen the business training of property service practitioners and improve the overall business quality of the industry; We will implement menu-based service for management projects and project responsibility system for community managers, strengthen the construction of integrity files for property service enterprises, and supervise the integrity behavior of enterprises. Five, pay special attention to the * * * management, form a joint force, and strive to promote the sustained and healthy development of the property industry. Property management involves many aspects. People's governments at all levels and relevant functional departments of construction, finance, taxation, price, public security, industry and commerce should conscientiously perform their duties, implement preferential policies and measures, actively create a good service environment and development environment for property service enterprises, vigorously support the healthy development of property service enterprises, and form a good situation of joint management. (a) the competent department of construction should establish an incentive mechanism to help the excellent and the strong. Who won the national, provincial and municipal excellent property management (service) projects, the property service enterprises and the owners' committee were given different standards of reward. Encourage enterprises to improve their strength and grade, and give certain rewards to property enterprises whose qualifications have been promoted to level two or above (including level two). Actively promote star-rated enterprises, star-rated property services and menu-based services. According to different service levels and infrastructure conditions, star rating and rewards are given to property services. The above incentives and assessment methods shall be formulated separately by the property administrative department. (2) Governments at all levels should increase support for the implementation of property services in special property communities, encourage property service enterprises to take over old residential communities, resettlement communities, affordable housing communities and low-rent housing communities, and improve the coverage of property services. Property service enterprises with property service qualifications take over the old residential projects that have not implemented property services at the time of completion, and shall be rewarded by the property management department every year for three years, and the specific standards shall be formulated by the property management department. (three) the competent price department should do a good job in the management of property service charges in the early stage. Property departments should do a good job in investigating the relationship between local property service charges and property service level, property scale, property facilities and equipment configuration, and put forward opinions on adjusting local property service charges in a timely manner to the price department according to the actual situation. The competent price department shall make a decision on whether to adjust within 3 months after receiving the opinions of the local property department. (four) the competent labor department should strengthen labor training and labor security. Labor departments at all levels should study and formulate annual training plans, earnestly do a good job in pre-job and post-job training for employees in the property service industry, and improve their professional skills and professional quality. The proportion standard of social endowment insurance for employees of property service enterprises shall be implemented with reference to construction enterprises. (five) the traffic police department should cooperate with the management of parking in residential areas. If it is necessary to set up parking spaces on roads in residential areas, parking spaces can be designated only after the owners' committee obtains the consent of the owners' general assembly without affecting the normal traffic and the normal use of the owners and property users. It is forbidden to park large buses and trucks in residential areas. The traffic police department should set up no-stop signs for large buses and trucks at the entrances and exits of residential property areas without parking lots, and deal with vehicles that violate the no-stop regulations according to law. (VI) Industry and commerce and relevant departments should strengthen the investigation and punishment of illegal advertisements and unlicensed operations in the realty service area, and refuse to issue business licenses to those who use carports (garages) or houses that have not gone through the relevant procedures for changing the nature of use as business (office) places. (seven) urban management law enforcement departments should increase the punishment of illegal acts in the planning, municipal, greening and city management of the property service area. (eight) the news media should correctly grasp the direction of public opinion, cooperate with the competent department of property management to publicize the policies and regulations of property management, objectively and fairly report the information of property services, and create a good atmosphere for the healthy development of the property industry.
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