Job Recruitment Website - Property management company - What is the standard to judge the quality of property service?
What is the standard to judge the quality of property service?
What are the service scopes of property management?
Property management companies not only need to help the owners to maintain and manage the houses and their equipment, so as to give full play to the efficiency of the houses and their equipment, regularly improve the sanitary conditions of the residential quarters and create a comfortable living environment for the owners, but also need to provide the following services:
(1) Public security management
Personal safety and property safety of residential owners, as well as the safety management of buildings and their equipment and facilities, and at the same time formulate and implement a sound safety system.
(2) Public facilities management
The management of municipal facilities such as communication, post and telecommunications, water supply, heat supply, gas supply and power supply also belongs to the management scope of property management companies. They need to ensure the normal operation of these facilities and maintain them.
(3) Vehicle traffic management
The management of the main passages, parking spaces and facilities in the residential area where the house is located also belongs to the scope of property services. If you are a community owner but can't find a parking space, you can find a property to solve it. I believe many car owners want to use this article.
(4) Various life services
Life services such as sending children to kindergarten, ordering milk, delivering newspapers, seeing a doctor, and delivering medicines all belong to the category of property services. The owner is not clear about this, and he doesn't know about this article at all.
How to judge the quality of property service?
Different communities, different property companies and natural property service quality are different, so how to judge the property quality of a community?
(1) Look at the doorman's attitude towards strangers.
If you are not the owner of the community, the doorman will often ask him for questioning or let him register, so you should pay attention to the doorman's attitude towards strangers. If the service quality of the property management company is high, then its management of the staff is naturally rigorous and standardized, so the doorman's attitude towards strangers will not be bad.
(2) Check the community public area.
See if the green lawn in the community is trimmed neatly? Is there any rubbish on the road? Is the water quality of the artificial river clean? Does the garbage pit smell? The sanitation and greening of these public areas can also reflect the quality of property services.
(3) check the status of all kinds of equipment
Property companies with high service quality will regularly repair and maintain large mechanical and electrical equipment, so most of these equipment can operate normally, so you can see whether the security door can be opened and closed normally, and whether the elevator buttons and lamps are in good condition.
(The above answers were published on 20 16- 12-06. Please refer to the actual situation for the current purchase policy. )
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