What do residential properties fear most? The most ruthless way to complain about property

So when we encounter bad property companies in our lives, how should we report them? First, talk to the property manager. If it is a minor problem of property management, or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy.

Second, find a street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of policy implementation and cultural construction within the jurisdiction, accepting and assisting property complaints.

Third, find the housing management department. Housing management departments and housing management bureaus are generally responsible for: housing security, construction, system reform, market supervision, property management and housing management policy changes and supervision and implementation. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.

Fourth, find the industry Committee. The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, and supervise the management and operation of the property management company. Acceptable complaints from owners.

Fifth, developers. The general practice in China is that after the development of residential areas, developers choose companies that have business relations with them or property companies established by developers themselves for management. Such property companies often have to bear too much pressure on the quality of repairs for developers, so finding such properties can generally solve the corresponding housing quality and repair problems. Developers are also obliged to accept such complaints.

Sixth, the complaint institution. For example, the third-party property complaint mediation agency is the product of the rapid development of the Internet era. Owners can find this complaint platform to complain. The advantage is that complaints will be followed up quickly, and owners do not need to waste time and energy to deal with the property.

If it is because the property fee and parking space price are unreasonable, you should complain to the local price authorities, such as the price bureau. The most appropriate way is to call 12358 or the local price bureau to complain.

The most ruthless way to complain about property

1. Generally speaking, to complain about the property, you need to go directly to the person in charge of the property, that is, the property manager. Property managers have real power and can help solve problems.

2. If the property manager is in a fog, you can only find the street office or the neighborhood Committee to explain the facts clearly and find the street office to solve the contradiction with the property. However, from the actual situation, the role of neighborhood committees is not great, and it is suggested that the most correct choice is to complain directly to the Housing Authority.

3. Another way is to complain to the Property Office of the Housing and Construction Bureau. If a property company fails to provide services in accordance with the property service contract, it may sue according to law. Once legal weapons are used, the property will be afraid and help the owners solve the problem in time. The specific process is as follows:

(1) Received a complaint. Politeness is the basis of handling complaints. A good attitude and a kind smile can solve the grievances of many owners.

(2) Listen to the tape. Sincerely listen to the complaints of car owners and carefully record the main points of things.

(3) Judgment and handling. First of all, thank the owners for their concern and love for the property management company. Then judge quickly, react quickly and deal with it in time. Need to cooperate with all departments should be promptly informed and fully coordinated. After judgment and analysis, if problems are found, respond to the owner with a positive attitude at the first time and inform the property management company of the solution.

(4) pay a return visit. It is an important link to establish trust with the owners and make up for misunderstandings caused by various reasons. It is also the best opportunity to check the quality of work, communicate with the owner and improve the relationship.

How to report bad property companies?

One: WeChat official account online complaint: Property Complaint Center

Step 1: Open WeChat, click the "+"sign in the upper right corner, add friends and official WeChat account, and enter: Property Complaint Center.

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Step 2: Click on the property, complain online and give feedback!

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2. Call the local municipal hotline 12345.

Third; Solve it through community or street offices.