Responsibilities of the property management company

Responsibilities of the property management company

In today's social life, job responsibilities are becoming more and more important to people, and formulating job responsibilities can effectively regulate operational behavior. How to formulate job responsibilities is appropriate? The following is the job responsibilities of the property management company that I sorted out for you. Welcome to read the collection.

Responsibilities of Property Management Company 1 Responsibilities of webmaster of Property Management Company

First, love their jobs and be loyal to their duties; Consciously abide by national laws and decrees, be familiar with laws and policies related to property management, be responsible for implementing the company's instructions and relevant rules and regulations, and convey all kinds of documents issued by superiors.

Two, familiar with the housing and buildings in the property community, a detailed understanding of the basic situation of users and owners.

The third is to do a good job in daily work inspection, adhere to the spot check system, and truly dare to grasp and manage.

Fourth, unite and lead the staff of the whole station to complete the various task indicators issued by the company, and fully motivate and mobilize the enthusiasm of employees.

5. Firmly establish the service tenet of "owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".

Six, formulate the work plan of this site and organize its implementation, and regularly check the implementation of the plan.

Seven, coordinate the relationship between departments, timely and seriously deal with the problems of this site, and lead the staff of this site to manage the community.

Eight, responsible for regularly reporting to the community owners committee.

Nine, responsible for regularly reporting the management of the community to the company manager.

X. other affairs temporarily assigned by the manager.

Responsibilities of the property manager of a property management company

I. Love my job and consciously abide by national laws and decrees. Seriously study, publicize and implement the policies and regulations of superiors, and assist and cooperate with webmasters to do a good job.

Second, firmly establish the service tenet of "owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".

Third, responsible for the management of documents and related materials.

Fourth, do a good job of monthly fees, statistics and statements, and be responsible for the attendance statistics and salary bonus distribution of employees in this station.

5. Be responsible for the owner's complaints and daily reception work, insist on visiting the residents every month, keep records of the visits, and implement the handling situation.

Six, responsible for the procurement, storage and distribution of office supplies.

Seven, true and accurate to fill in the bill, and do a good job of complete custody.

Eight, other affairs temporarily assigned by the webmaster.

Job responsibilities of security guards in property management companies

A, love their jobs, consciously abide by national laws and regulations, responsible for the security work of the community, to ensure the smooth progress of the community property management.

Second, firmly establish the service tenet of "owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".

Third, stick to principles, distinguish right from wrong, and dare to fight criminals. In case of fire, theft, murder and other emergencies, security personnel must make necessary emergency treatment and protect the scene, and promptly notify the property management station and the local police station.

Fourth, adhere to the combination of prevention and crackdown, conduct regular public security patrols and fire safety inspections, and report hidden dangers to the property management station in time.

Five, it is strictly forbidden for outsiders to enter the community, outsiders must register, permission to enter.

Six, in and out of the vehicle and parked vehicles should be strictly managed, unified command, it is strictly prohibited to stop the place; It is forbidden to enter the community without registration permission, and vehicles storing inflammable and explosive dangerous goods are strictly prohibited to enter the community.

Seven, completes the registration and handover records.

Eight, temporary tasks assigned by the company, property management station or local authorities.

Responsibilities of the security captain of the property management company

I. Love my job, consciously abide by national laws, decrees and relevant policies, and abide by the company's rules and regulations. And organize security guards to seriously study national laws and regulations.

Second, firmly establish the service tenet of "owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".

Three, presided over the work of the security department, arrange and organize the security personnel on duty, patrol work, responsible for the property management station. Four, responsible for the annual and daily work plan of the security department, and check and supervise the implementation.

Five, organize the political and professional study of security personnel, strict management.

Six, familiar with the community key, key security parts, and patrol security work at any time.

Seven, temporary tasks assigned by the company, property management station or local authorities.

Responsibilities of the manager of the property management company

1. Be responsible for implementing relevant policies and regulations of the company and superiors.

2. Preside over the operation and management of the company.

Third, firmly establish the service tenet of "owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".

Four. Formulate and implement the company's annual business plan and investment plan.

Verb (abbreviation of verb) formulates the internal management system and specific rules of the company.

Six, to appoint and remove the person in charge of various functional departments.

7. To appoint or dismiss management personnel other than those who should be appointed or dismissed by the board of directors.

VIII. Other powers granted by the Articles of Association and the Board of Directors.

Job responsibilities of maintenance workers in property management companies

First, consciously abide by the national laws and regulations and the rules and regulations formulated by the company and the property management station, strengthen political, cultural and technical learning, and improve their professional and technical level.

Second, firmly establish the purpose of "owner first, service first", serve warmly, treat people politely, do not give residents a card, handle letters and visits from residents in a timely manner, so that everything is accounted for and everything is rewarded. Firmly establish the service tenet of "owner first, service first"; And the professional ethics of "loyalty to the company, love and dedication".

Three, familiar with all kinds of housing structure, intact degree and water, electricity, gas, communications, closed-circuit equipment, pipelines, networks, drainage pipes and other equipment in good condition, to ensure normal use.

4. Please be present for maintenance service within 4 hours, and for overhaul within 72 hours. Everything is for the sake of residents, and the service is guaranteed to be in place in time. The satisfaction rate of return visits is over 90%.

Five, maintenance personnel must make maintenance records, establish a return visit registration file.

Six, complete other tasks assigned by the superior temporarily.

Responsibilities of property management company 2 1. Manage the property area according to the service requirements, maintain the regional environmental sanitation and order, and do a good job in regional safety prevention.

2, organize the implementation of service quality management system, deal with unqualified service matters, put forward preventive and corrective measures and organize the implementation and tracking.

3. Handle Party B's complaints in time, and report major complaints to the superiors of subordinate departments in time.

4. Organize customer satisfaction survey activities regularly to promote the maintenance of customer sentiment.

5. Coordinate the social network resources in the area where the property is located, such as the relationship between street offices (neighborhood committees), public security police stations and other related units.

6. Continuously optimize and improve the team's human resource allocation, supervise, guide and evaluate subordinates to perform their duties, and organize performance appraisal regularly.

Responsibilities of the property management company 3 1. Responsible for the overall management of daily property management and service work of the project, and complete the management objectives and business indicators of the service center.

2. Make the work plan of the project, arrange the daily work of personnel reasonably, and establish the post responsibility system.

3. Improve the service quality of project management and provide basic services for property management.

4, responsible for handling major complaints from the owner.

5. Complete the collection of various fees to ensure the customer satisfaction of service work.

6. Budget and control project operating costs.

7. Maintain and keep the project and the equipment and facilities for which the project is responsible.

8. Lead and arrange cough drills, and provide training, inspection and guidance for their work? /p & gt；

9. Coordinate major internal and external public relations that affect the company's development and service quality activities.

10. Keep long-term contact with local government departments at all levels, such as municipal administration, water supply, power supply, gas supply, industry and commerce, urban management, etc. , and maintain a good working relationship.

Responsibilities of the property management company 4 1, responsible for the overall work of the project, and responsible to the general manager and the leaders in charge;

2, responsible for establishing and perfecting the project management system, regulations and standards, and supervise their implementation;

3. Be responsible for drawing up the annual business target plan and budget of the project, and break down the planned targets;

4. Responsible for making annual project budget and management plan, improving project service quality and continuously improving management process;

5. Strong sense of service, strong ability of coordination and organization, high sense of responsibility, unique views on project management, and overall ideas and ideas on work;

6. Strong leadership, communication and coordination skills, planning and execution skills;

Job responsibilities of property management company 5 1, responsible for formulating departmental work objectives and plans;

2. Be fully responsible for the organization, arrangement, supervision and management of all work related to customer service, regularly analyze and summarize the work of this department, and report the operation of this department to the superior;

3, formulate departmental standards and rules and regulations, and supervise the implementation and coordinated management;

4. Coordinate internal and inter-departmental communication, and maintain the public * * * relationship between shopping malls and customers;

5. Be responsible for the performance evaluation and examination of the department staff, organize the department staff to carry out incentive and training on a regular basis, and improve their work skills and quality level;

6. Supervise the transaction process and quality of subordinate employees, pay attention to the working environment and working status of subordinate employees, handle the problems found in time and report the feedback;

7. Responsible for contract signing, process review and seal;

8. Be responsible for customer information management, urge subordinate employees to improve merchant information files, and ensure the integrity and confidentiality of customer information disclosed without authorization.

Responsibilities of Property Management Company 6 1 Responsibilities of Property Greening Personnel

In order to better carry out greening work, it is necessary to clarify the post responsibilities of greening staff.

general requirements

(l) Care about greening construction and love their jobs.

(2) Familiar with the greening area and layout in the property area, and familiar with the varieties and quantity of flowers and trees.

(3) Stick to their jobs, ensure the lush growth of trees and lawns, and deal with violations in time.

2, the manager's job responsibilities

(l) Be responsible to the general manager of the company.

(2) Responsible for the overall work of the Greening Department. Make the work plan of this department in combination with the relevant regulations of the company.

(3) Be responsible for the ideological education of employees in this department, care about their work, study and life, and enhance group cohesion.

(4) Complete all tasks assigned by superior leaders.

3. The responsibilities of the gardener

(1) is responsible to the department manager.

(2) Understand and master a series of techniques such as the name of flowers and trees, planting season, growth characteristics and cultivation management methods.

(3) Responsible for the formulation of greening technical management measures and on-the-job training of greening management workers.

(4) Responsible for inspecting and guiding the greening and beautification of the property area.

(5) Complete all tasks assigned by superiors.

4, green administrator's job responsibilities

(1) Fertilize trees, flowers and plants regularly, cultivate soil, remove weeds and control pests and diseases. If dead and sick plants are found, they should be removed and replanted.

(2) Cooperate with the sanitation department to do a good job in environmental sanitation and ensure that the lawn and other environments are clean and tidy.

(3) Manage all kinds of greening tools to prevent them from being lost.

(4) Seriously study the professional knowledge of greening.

(5) Complete various tasks assigned by the department manager and gardener.

5, the property area green chemical job responsibilities

1, abide by the company's rules and regulations and employee handbook;

2. Obey the inspection and supervision of the company's leaders and managers, and wear a work permit when going to work;

3. The greening and maintenance work site and both sides of the road shall be clean and orderly, and vehicles and pedestrians shall not be harmed;

4. Speak to residents, and be gentle and polite to discourage behaviors that are harmful to greening;

5. Use garden equipment correctly and skillfully, properly keep greening tools and facilities, pesticides, fertilizers and other supplies, and strictly use fertilizers and pesticides;

6. Water flowers and trees in time to prevent droughts and floods;

7. Regularly cultivate soil for flowers and trees, apply fertilizer, remove weeds and pests, and timely prune, replant and water newly planted flowers and trees to ensure the survival rate of more than 90%;

8. Be familiar with the general situation of greening in the property area, make full use of the green area, rationally arrange and plant flowers and trees;

9. In the process of work, find the abnormal situation under the jurisdiction of the property, and report to the security guard or administrator in time.

6. Responsibility of Mingde Property Green Chemical Industry

1. Abide by the rules and regulations formulated by the company, obey management, and establish a good sense of service;

2, the correct and skilled use of garden equipment, safekeeping of greening tools, pesticides, fertilizers and other supplies, in strict accordance with the operating procedures;

3. Be familiar with the general situation of greening in the property area, make full use of the green area, rationally arrange and plant flowers and trees;

4. Responsible for the daily inspection of the green area, equipment and facilities in the park, carefully check and make records;

5. Learn relevant vocational skills, regularly cultivate soil, fertilize flowers and trees, remove weeds and pests, trim flowers and trees in time, replant seedlings and water them to ensure the survival rate of more than 90%;

6 to discourage the destruction and damage of trees and flowers in the park; Report the abnormal situation to the superior leader in time;

7. The greening and maintenance work site and both sides of the road shall be neat and orderly, and vehicles and pedestrians shall not be harmed;

8. Manage greening irrigation facilities and save water;

9, complete other tasks assigned by the leadership.

Responsibility of property management company 7 1. Responsible for the comprehensive work of complex project property management services and report to the person in charge of the city;

2. Formulate and complete the annual targets and economic indicators of the property management services of the projects under its jurisdiction, implement various management systems of the company, control management costs, and be responsible for the operation and management of the projects;

3. Effectively supervise the operation process of the project property departments under its jurisdiction and lead the property team to provide good services to customers;

4. Be responsible for the business training guidance and performance appraisal of supervisors and managers above;

5. Proficient in customer service, engineering maintenance, order, cleaning, greening, secondary installation and other management processes and rules and regulations, and able to independently draft and formulate various rules and regulations and related documents for property management of projects under its jurisdiction.

Responsibilities of the property company 8 Under the leadership of the general manager of a real estate company of Shengyewei Investment Group, the manager is responsible for implementing the policies of the group company and comprehensively leading and managing the property company. Specific job responsibilities are as follows:

1, responsible for the preparation of the property management company, establishing and perfecting the organizational structure and staffing, formulating the company's management policies, objectives and plans, and organizing, directing, controlling and coordinating communication;

2. Draft and formulate implementation procedures and rules and regulations to achieve the above objectives. Such as: job responsibilities, hierarchical management system, meeting management system; Work execution, supervision, inspection and diary system and procedures; Financial, personnel and material management system; Customer service management system, business convention, manual, property management service agreement, contract, information of owners' meeting and Committee, takeover procedure, occupancy and decoration management, etc. And supervise the implementation, ensure the quality and standards of various management services, satisfy the owners and improve the level of property management;

3, recruitment, employment, assessment, rewards and punishments, dismissal of management personnel, reasonable distribution of tasks of various departments and organization and supervision of subordinates to complete;

4. Coordinate and straighten out the working relationship with all departments of the group company and real estate companies. Attend group company meetings, submit work summary and various rationalization suggestions, and implement company instructions;

5. Coordinate relations with relevant cooperation departments, owners' committees and government departments, maintain good relations with the public, and establish the brand and image of the enterprise;

6. Participate in pre-property management (market research and development, planning, positioning, construction and completion acceptance of new projects) and put forward feasible suggestions and opinions on use management; Take over the property and follow up various rectification measures; Implement warranty measures, such as unit, time limit and cost. Straighten out the' working relationship' with developers and builders;

7. Guide, manage and coordinate the work of various departments of the property, and supervise the implementation and implementation of various rules and regulations, labor discipline, working procedures and tasks; Check all departments, posts, equipment, environment, etc. Regular and irregular, find problems and solve them in time; Convene and preside over the company's regular meeting or special meeting, and solve the problems in management in time; Ensure that all the work of the enterprise can be carried out smoothly;

8. Lead by example, care for employees, improve the cohesion of the company and the enthusiasm, initiative and creativity of employees, and train employees to finish their work consciously and responsibly; Listen to the opinions and suggestions of employees regularly or irregularly, and constantly improve the company management;

9. Take the lead in implementing the financial management system, participate in the annual budget and report it to the superior for approval before implementation, review and analyze various financial statements, control the company's expenses, and reduce material loss and various costs;

10. Supervise the training of all departments to improve the overall business and service level of the company;

1 1. Deal with serious complaints and emergencies in time, straighten out the relationship between operators and the company, and establish a good image of the company;

12. Negotiate and sign contract affairs (entrustment, lease, maintenance, insurance, etc.). ) and reported to the superior for approval before implementation;

13. Complete other tasks assigned by superiors.

Responsibilities of the property management company 9 1, responsible for the overall management of the project;

2. Be responsible for the property management of the projects under its jurisdiction, and establish, improve and standardize the property management operation system;

3. Formulate the annual property management work plan and project budget scheme, and supervise and inspect the service quality, operation process and operation of daily property;

4, responsible for the overall planning and management of public security, fire protection, customer service, cleaning and other aspects of the work;

5. Be responsible for implementing the company's rules and regulations, resolutions and inspection items, and feed back the process and results to the company as required;

6. Responsible for employee motivation, assessment, training, rewards and punishments within the corresponding authority;

7, responsible for the project company to carry out various business, in order to achieve the annual performance indicators;

8, complete other work arranged by the leadership.

Responsibilities of the property management company 10 1, and be responsible to the general manager of the property.

2, authorized by the general manager of the property is responsible for the overall work of the project management office.

3. Guide the subordinate departments of the project management office, and supervise and inspect the specific work of various professional departments.

4. Make the annual, quarterly and monthly work plan of the project management office and report it to the general manager of the property for approval, and then complete the related work in strict accordance with the work plan.

5. Handle the complaints of the owners of the project management office. Responsibilities of project manager of property management company.

6, in strict accordance with the company's quality management requirements, to ensure that the work of the project management office to meet the standards, to create a brand effect.

7. Establish and improve the rules and regulations of the project management office.

8. Organize the preparation of project management system documents according to ISO―9000 quality management standards.

9. Organize the training and assessment of personnel in each position of the project management office.

10, take direct responsibility for the management of the owner's secondary decoration, and strictly follow the company's unified management plan to ensure that the project management office has no illegal decoration and events that destroy the overall appearance of the community.

1 1, personally supervise the owner satisfaction survey, sort out the owner satisfaction survey records, and report the real investigation to the general manager.

12, directly responsible for the collection rate of property management fees of the project management office.

13, personally pay special attention to the energy saving and consumption reduction work of the project management office. Be directly responsible for the energy cost of the project management office.

14, and has the right to suggest the personnel department of the company to adjust the post personnel.

15, which has the right to handle all kinds of emergencies in the project management office.

16. Review the purchase application of the project management office and report it to the general manager of the property for approval.

Responsibilities of the property management company: 1 1 1, comprehensively coordinate the on-site management of the sales office, the model house in the case field and some delivered properties;

2. Cooperate with the resident sales team for property service consultation and coordination, and respond to logistics support requirements in a timely manner;

3. Cooperate with the owner to sign the delivery contract on schedule in combination with the delivery plan of the company's projects (villas and luxury houses);

4. According to the high-end brand positioning of the project, formulate high-standard quality management indicators and standardize the workflow of property services;

5. Respond to all kinds of problems reflected by the owner in time and solve them;

6. Organize teams and groups to carry out various trainings on safety management, service skills and business theory on a regular basis, and constantly improve the comprehensive skill level of teams and groups;

7. Regularly check the implementation of each business line of the project, and timely organize rectification for the service that is not in place;

8. Cooperate with other tasks assigned by superiors.

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