The owner complained that residents ignored epidemic prevention and transported materials at the closed south gate of the community to spread safety hazards. How does the property respond to complaint

The owner complained that residents ignored epidemic prevention and transported materials at the closed south gate of the community to spread safety hazards. How does the property respond to complaints? According to the relevant information, it has been accepted and will be solved in time. According to the requirements of epidemic prevention, residents are not allowed to transport materials in closed areas during epidemic prevention. The property can reply after receiving the complaint. Thank you very much for your complaint. We will always pay attention to the closed south gate of the community, strictly deal with the residents who send things, and completely solve the security risks caused by sending things.